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G
Rating: 5 out of 5
satisfied despite the slightly long delays.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 3, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Correct order
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M
Rating: 5 out of 5
Order received quickly. I recommend
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J
Rating: 1 out of 5
Already answered your survey. Your submission did not convince me. Sorry, Jean Ducarouge
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Response from tompress.com
Hello,
We acknowledge your feedback and are sorry to hear that our submission did not fully convince you.
Your opinion helps us improve the quality of our services.
Best regards,
Customer Service
Tom Press
We acknowledge your feedback and are sorry to hear that our submission did not fully convince you.
Your opinion helps us improve the quality of our services.
Best regards,
Customer Service
Tom Press
B
Rating: 4 out of 5
-
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Response from tompress.com
Hello,
We thank you for your positive feedback.
We are delighted that everything went well.
Best regards,
Customer Service
Tom Press
We thank you for your positive feedback.
We are delighted that everything went well.
Best regards,
Customer Service
Tom Press
C
Rating: 5 out of 5
I received everything well, just the wait of 3 weeks to be delivered that I found long. Otherwise, impeccable products.
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M
Rating: 5 out of 5
Impeccable!.... Thank you....
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V
Rating: 5 out of 5
Effective and reliable
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P
Rating: 4 out of 5
Perfect
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Response from tompress.com
Hello,
We thank you for your positive feedback.
We look forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
We thank you for your positive feedback.
We look forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
X
Rating: 5 out of 5
Perfect. Thank you
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B
Rating: 4 out of 5
Hello, big problem with the delivery date, fortunately I wasn't really in a hurry. Product met my expectations.
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Response from tompress.com
Hello,
Thank you for your feedback and we are delighted that the product met your expectations.
We apologize for the delivery delay encountered and take your comment into account to improve our service.
Looking forward to seeing you again soon.
Best regards,
Customer Service
Tom Press
Thank you for your feedback and we are delighted that the product met your expectations.
We apologize for the delivery delay encountered and take your comment into account to improve our service.
Looking forward to seeing you again soon.
Best regards,
Customer Service
Tom Press
B
Rating: 5 out of 5
fast and compliant delivery times
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G
Rating: 5 out of 5
Super knife. And fast delivery.
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R
Rating: 4 out of 5
Very good
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Response from tompress.com
Hello,
We thank you for your positive feedback.
We look forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
We thank you for your positive feedback.
We look forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
G
Rating: 5 out of 5
Extra
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M
Rating: 5 out of 5
It's perfect.
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M
Rating: 1 out of 5
You are sent a non-compliant product, you complain. They respond: you should have read the general conditions, the photos are not contractual. If this does not suit you, return at your expense and you will receive a credit valid for one year. It's almost fraud!!
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Response from tompress.com
Hello,
We are sorry for your dissatisfaction.
Our after-sales service has communicated the applicable return conditions in the context of a withdrawal, in accordance with our general sales conditions.
Best regards,
Customer Service
Tom Press
We are sorry for your dissatisfaction.
Our after-sales service has communicated the applicable return conditions in the context of a withdrawal, in accordance with our general sales conditions.
Best regards,
Customer Service
Tom Press
A
Rating: 5 out of 5
Tom Press, always on top !!!!
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G
Rating: 5 out of 5
the box was broken but the merchandise was fine
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J
Rating: 5 out of 5
Content of the products but I would like more choices for delivery services: colissimo does not provide the expected service correctly
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C
Rating: 5 out of 5
Received on time, product compliant. Thank you.
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C
Rating: 5 out of 5
Fast delivery and in line with my expectations. I recommend this site
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U
Rating: 5 out of 5
Excellent
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C
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
5
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F
Rating: 5 out of 5
Everything is perfect
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F
Rating: 5 out of 5
very well identical piece
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G
Rating: 5 out of 5
Only quality products on Tompress
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C
Rating: 5 out of 5
Perfect as usual. Quality of products and professionalism and friendliness of the interlocutors.
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F
Rating: 5 out of 5
very good quality
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V
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
everything arrived in perfect condition Thank you
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J
Rating: 3 out of 5
Ordered 2 months ago! Too long after the order before the acceptance of the order
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Response from tompress.com
Hello,
We apologize for the particularly long delay encountered between your order and its validation, as well as for the late reception of your package.
Some references may exceptionally require a longer restocking time than expected, which unfortunately impacted the processing of your order.
We apologize for this wait.
Best regards,
Customer Service
Tom Press
We apologize for the particularly long delay encountered between your order and its validation, as well as for the late reception of your package.
Some references may exceptionally require a longer restocking time than expected, which unfortunately impacted the processing of your order.
We apologize for this wait.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Satisfied with the order, we will return shortly to place another order. Best regards, Mrs. Malejac
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H
Rating: 1 out of 5
Extremely slow delivery
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Response from tompress.com
Hello,
We apologize for the delivery delay encountered with your order. Some logistical constraints may unfortunately extend processing and transport times.
Thank you for your understanding.
Sincerely,
Customer Service
Tom Press
We apologize for the delivery delay encountered with your order. Some logistical constraints may unfortunately extend processing and transport times.
Thank you for your understanding.
Sincerely,
Customer Service
Tom Press
X
Rating: 5 out of 5
Items conforming to the order. Customer service advised me very well and took the necessary time. Just need to try it now. It won't be long.
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N
Rating: 5 out of 5
Very satisfied with the professionalism
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F
Rating: 3 out of 5
Compliant
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Response from tompress.com
Hello,
Thank you for your feedback.
We are pleased that the product meets your expectations.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We are pleased that the product meets your expectations.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Good products
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N
Rating: 5 out of 5
Nothing to say Nickel very good product fast delivery
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