Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
5 16,9k 79% 4 2 829 13% 3 706 3% 2 408 2% 1 514 2%

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Reviews 1, 3, 4 and 5 stars

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G
gerard T.
Rating: 5 out of 5
following a purchase from 13/03/2026
impeccable fast delivery
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Bruno V.
Rating: 5 out of 5
following a purchase from 12/03/2026
Super fast thank you
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Daniel B.
Rating: 4 out of 5
following a purchase from 13/03/2026
Yes, satisfied with the delivery and the product. Thank you very much, could you send a catalog with prices, thank you
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Response from tompress.com
Hello,
Thank you for your feedback.
We are pleased that the delivery and the product have satisfied you. You can order our catalog directly from our website.
Best regards,

Customer Service
Tom Press
M
Marie Claire T.
Rating: 5 out of 5
following a purchase from 11/02/2026
Very good
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henri M.
Rating: 5 out of 5
following a purchase from 02/03/2026
Perfect
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Catherine M.
Rating: 5 out of 5
following a purchase from 10/03/2026
Delivery with exceptional speed - top-notch packaging - smart and quality products
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Laury P.
Rating: 5 out of 5
following a purchase from 12/03/2026
Perfect
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A
Anne-Gaëlle D.
Rating: 5 out of 5
following a purchase from 07/03/2026
Very happy with my waffle maker. It's not easy to get the hang of it, but once you do, it works like a charm. Very good purchase
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Nicolas M.
Rating: 5 out of 5
following a purchase from 04/03/2026
L'
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Nadine M.
Rating: 5 out of 5
following a purchase from 28/11/2025
Perfectly well packaged
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Brigitte T.
Rating: 5 out of 5
following a purchase from 11/03/2026
Impeccable
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michel D.
Rating: 5 out of 5
following a purchase from 11/03/2026
as always everything goes wonderfully
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robert J.
Rating: 5 out of 5
following a purchase from 12/03/2026
Too bad the post office does not respect delivery times
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David M.
Rating: 5 out of 5
following a purchase from 12/03/2026
Nothing to complain about, everything was impeccable
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Pierre P.
Rating: 5 out of 5
following a purchase from 11/03/2026
Hello, very quick order reception. Very serious company. Best regards
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Christian J.
Rating: 5 out of 5
following a purchase from 11/03/2026
No problem, everything went well
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edmond J.
Rating: 1 out of 5
following a purchase from 06/03/2026
good products, fast delivery
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Response from tompress.com
Hello,
Thank you for your feedback.
We are pleased that our products and our delivery have satisfied you.
We look forward to seeing you for your next order.
Best regards,

Customer Service
Tom Press
M
MICHEL K.
Rating: 1 out of 5
following a purchase from 11/03/2026
Delivery error on the merchandise. This can happen. Except that I reported the problem right away. I was told that a customer service ticket was opened and that I would be contacted within 72 hours max (?!). The deadline has long passed and no news. I have a hard time understanding why the error was not corrected immediately and the package resent.
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Response from tompress.com
Hello,
Thank you for your feedback.
We understand that this situation may have surprised you. Our customer service has already responded to your complaint and remains at your disposal.
Best regards,

Customer Service
Tom Press
P
Paul B.
Rating: 5 out of 5
following a purchase from 11/03/2026
No delivery issues, but the delivered item does not fit on my grinder. The diameter is too small. I will need to make an adapter piece. Not simple.
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A
Arnaud F.
Rating: 1 out of 5
following a purchase from 08/03/2026
Broken material !!
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Response from tompress.com
Hello,
Thank you for your feedback.
Our after-sales service is still waiting for the photo of the damaged product in order to proceed with your claim.
Best regards,

Customer Service
Tom Press
C
Catherine D.
Rating: 5 out of 5
following a purchase from 08/03/2026
nothing to complain about
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Philippe M.
Rating: 5 out of 5
following a purchase from 10/03/2026
Package well received Conforms to my order I just need to try it Thank you
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Romaric K.
Rating: 5 out of 5
following a purchase from 09/03/2026
Excellent shopping experience with TomPress.
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Martine C.
Rating: 5 out of 5
following a purchase from 09/03/2026
Very satisfied
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David L.
Rating: 5 out of 5
following a purchase from 10/03/2026
Meeting my expectations
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Jean - Pierre K.
Rating: 5 out of 5
following a purchase from 09/03/2026
nothing to complain about perfect.
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Bernadette D.
Rating: 5 out of 5
following a purchase from 10/03/2026
Thank you for this shipment. No damage. The carrier is very conscientious and very kind. See you soon
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Jean-Marc G.
Rating: 5 out of 5
following a purchase from 06/03/2026
Very good
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H
Hervé D.
Rating: 5 out of 5
following a purchase from 09/03/2026
Excellent product and fast service
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Francois-René P.
Rating: 5 out of 5
following a purchase from 09/03/2026
Very good
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DOMINIQUE A.
Rating: 5 out of 5
following a purchase from 09/03/2026
Hello, I have received the machine, but the manual is not for this device. If it were possible to have one, thank you.
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Eric G.
Rating: 5 out of 5
following a purchase from 09/03/2026
I order quite regularly on this site and I am never disappointed with the quality and the seriousness in the management of product shipments. I recommend this site.
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Response from tompress.com
Hello,
Thank you for your loyalty and your recommendation.
We are delighted to know that the quality of our products gives you complete satisfaction.
We look forward to seeing you for your next order.
Best regards,

Customer Service
Tom Press
P
Patrick H.
Rating: 5 out of 5
following a purchase from 05/03/2026
Hello fast delivery and in good condition
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Natacha M.
Rating: 5 out of 5
following a purchase from 08/03/2026
The packaging is a bit light, on a previous order, my item was broken, on this one it wasn't, but the cardboard was well damaged.
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ALAIN L.
Rating: 5 out of 5
following a purchase from 07/03/2026
Satisfied with our order
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cyrille T.
Rating: 5 out of 5
following a purchase from 07/03/2026
very good. Purchase of very well protected fragile products
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Pépito M.
Rating: 5 out of 5
following a purchase from 07/03/2026
Good quality product. Very fast shipping.
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Pierre-André P.
Rating: 5 out of 5
following a purchase from 06/03/2026
Satisfied thank you
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PHILIPPE M.
Rating: 5 out of 5
following a purchase from 08/03/2026
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C
christine R.
Rating: 5 out of 5
following a purchase from 07/03/2026
Fast delivery, very good product.
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