Customer reviews of tompress.com

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2023 à 13h16

super product and fast delivery, very happy with the product

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2023 à 12h41

Perfect, order conformed, arrived in no time. Thank you

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2023 à 11h23

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2023 à 09h56

Easy site searches and fast delivery. Quality products

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2023 à 09h37

The baking stone represents very good value for money. The order was processed and shipped very quickly and the packaging was well prepared to prevent damage.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2023 à 08h45

Reliability and speed

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Verifizierter Käufer

Rating: 1 out of 5

Published on 03/04/2023 à 07h58

Dear Tom Press Team, According to the following tracking link, the shipment from Geodis has not yet been delivered in Como. https://espace-client.geodis.com/services/destinataires/#/1GE9KLFLJQGP I would be grateful if you could inform me of the current whereabouts of this shipment. With kind regards, Juergen Moll

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Response from tompress.com Published on 03/04/2023

Good morning, I request that you first remove the link from your post. Then I notice that the tracking indicates a delivery. It will be updated as soon as the delivery date is accepted by the recipient of the parcel. With best regards.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 03/04/2023 à 07h00

Hello, I bought sawdust. Very disappointed, the grind was much too big and impossible to light. I had to pass everything through a mason's sieve to get real sawdust worthy of the name. This will be my last purchase from TOMPRESS, which in my opinion offers a catalog of items that are far too diverse, and therefore cannot guarantee quality and conformity.

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Response from tompress.com Published on 03/04/2023

Hello, I'm sorry the sawdust isn't to your liking, it's advertised for a grain size of 1 to 2.8 mm. The difficulty in igniting it may be due to moisture, so don't hesitate to dry it out before use to make it burn more easily. You can heat it with a blowtorch before placing the glowing embers on it. Best regards.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2023 à 06h58

VERY SERIOUS SITE VERY FAST DELIVERY IN RELAY POINT, WHICH IS VERY PRACTICAL. PERFECT

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/04/2023 à 06h55

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Acheteur Vérifié

Rating: 1 out of 5

Published on 03/04/2023 à 06h28

I had to order an 8mm grate for a Reber chopper, although the product you sell was supposed to be equipped with one, but in the end it was fitted with a 6mm grate.

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Response from tompress.com Published on 03/04/2023

Hello, you are referring to model n°12, which has been delivered for a few months now with a 6 mm perforated grid. The description has been updated since the manufacturer's modification on our tompress.com website. Best regards.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2023 à 06h27

my order arrived well packaged and in time in my mailbox i ordered faisselles and they are perfect i will not hesitate to place other orders on occasion

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2023 à 06h18

Serious

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2023 à 06h12

Formidable in every way

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2023 à 06h11

Quality, compliant items. Fast delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2023 à 06h06

Fast delivery, quality materials.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/04/2023 à 08h51

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Acheteur Vérifié

Rating: 5 out of 5

Published on 31/03/2023 à 13h34

Everything I have ordered is perfect. Your site and the recipes are also perfect. Thank you for everything.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 31/03/2023 à 07h37

very good product

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/03/2023 à 18h33

fast and reliable service, thank you.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/03/2023 à 17h33

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/03/2023 à 09h43

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/03/2023 à 08h00

Fast shipping. Quality products

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/03/2023 à 07h36

Fast, well-protected shipping

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/03/2023 à 07h17

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/03/2023 à 07h05

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/03/2023 à 06h46

I order quite regularly from Tom Press, and I've always received my orders fairly quickly, with the exception of rare out-of-stock items.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/03/2023 à 06h15

Shipped quickly, product conforms

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/03/2023 à 09h49

fast delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/03/2023 à 09h46

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/03/2023 à 12h05

The order was processed quickly and accurately. The only downside is the lack of information on transport and parcel tracking. But that's more the fault of Colissimo, which doesn't update its delivery tracking sufficiently.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/03/2023 à 09h59

Nothing to say all is perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/03/2023 à 08h15

Good material fast delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/03/2023 à 06h50

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/03/2023 à 16h48

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/03/2023 à 15h22

nothing, nothing changed, everything is fine especially for those like me who live 37km from the 1st big city where it would certainly be impossible to find vacuum bags .....

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Acheteur Vérifié

Rating: 1 out of 5

Published on 27/03/2023 à 10h13

I send a message to say that the 4 legs of my chopper are not the same height and ask for a refund to buy a better one. I'm told that the 4 legs have to be fixed and that if I get a refund it will be at a discount.... The product deserves a factory recall. You've lost a customer. Who was ready to buy a better product but will che

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Response from tompress.com Published on 03/04/2023

Hello, I'm sorry that the item you ordered is not to your liking. It is indeed intended that the item be fixed on a stand using the pre-punched feet. The conditions for returns are as follows: # new, unused product # product in original, undamaged packaging (cardboard and cushioning) /!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/03/2023 à 08h41

Product complies with my request

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Acheteur Vérifié

Rating: 3 out of 5

Published on 27/03/2023 à 08h36

Nothing to say about the products. But order placed in November, delivered in March... No explanation, contact or information. Very unfortunate

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Acheteur Vérifié

Rating: 3 out of 5

Published on 27/03/2023 à 08h31

I don't find it optimum because of its lightness, and the fact that it's convertible gives air intakes" because of the "hinges"......

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