Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
5 17,1k 79% 4 2 842 13% 3 709 3% 2 412 2% 1 519 2%

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

Reviews 1, 3, 4 and 5 stars

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A
Alain L.
Rating: 5 out of 5
following a purchase from 06/03/2026
Perfect
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Claude B.
Rating: 5 out of 5
following a purchase from 05/03/2026
Always well served and on time
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Valerie R.
Rating: 5 out of 5
following a purchase from 05/03/2026
Super
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Viviane G.
Rating: 1 out of 5
following a purchase from 05/03/2026
My last order was poorly packaged. As a result, the baking dish is slightly dented. I reported it, and the company generously offers me a discount of €0.67! I suggest they give it to the warehouse worker so he can do a better job packing the parcels.
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Response from tompress.com
Hello,
Thank you for your feedback.
We apologize for the inconvenience related to transport and packaging. Our customer service has already responded to your request and remains at your disposal if needed.
Your comments have been taken into account to improve the preparation of our parcels.
Best regards,

Customer Service
Tom Press
L
Laurent C.
Rating: 5 out of 5
following a purchase from 05/03/2026
Very fast
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Jérémy D.
Rating: 5 out of 5
following a purchase from 08/01/2026
Despite a small supply issue, the order arrived well and the customer service was impeccable!
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Francis R.
Rating: 5 out of 5
following a purchase from 05/03/2026
effective and hassle-free! Thank you
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Eric T.
Rating: 5 out of 5
following a purchase from 05/03/2026
Super product Delivery in order and fast
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Jean-Yves L.
Rating: 5 out of 5
following a purchase from 04/03/2026
IN ACCORDANCE WITH THE ORDER, FAST DELIVERY AND ON TIME
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Michel P.
Rating: 5 out of 5
following a purchase from 04/03/2026
NICKE as usual.
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Pierre Z.
Rating: 1 out of 5
following a purchase from 04/03/2026
Unless I am mistaken, I ordered a plow and a hay rake for a miniature tractor at €14.95 each and I received two plows. Order ZJSPVHIHQ. Would it be possible to receive the hay rake?
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Response from tompress.com
Hello,
Thank you for your feedback.
After verification, it appears that your order indeed contained two plows.
We remain at your disposal if you wish to make an exchange.
Best regards,

Customer Service
Tom Press
A
Anne - Marie W.
Rating: 5 out of 5
following a purchase from 16/12/2025
Despite the fact that I had to wait for the delivery, I am satisfied with the product received.
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Jerome F.
Rating: 5 out of 5
following a purchase from 04/03/2026
always the pro quality of all their items and products, always so satisfied
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Ludovic M.
Rating: 5 out of 5
following a purchase from 04/03/2026
Easy, fast and competitive price. I recommend.
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Philippe A.
Rating: 5 out of 5
following a purchase from 01/03/2026
Excellent device, I recommend it to you
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Odile R.
Rating: 5 out of 5
following a purchase from 05/03/2026
Very satisfied > speed > quality. Top...
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Dominique R.
Rating: 5 out of 5
following a purchase from 04/03/2026
Very good phone interlocutor, deadline respected. Thank you
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Catherine C.
Rating: 5 out of 5
following a purchase from 05/03/2026
Order conforms to the product description. The packaging is solid and perfect for a ceramic item. All while avoiding plastic!
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Eric P.
Rating: 5 out of 5
following a purchase from 04/03/2026
Very very beautiful edition. Thank you
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Pierre B.
Rating: 5 out of 5
following a purchase from 03/03/2026
Everything matched my expectations, to recommend.
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Alice G.
Rating: 5 out of 5
following a purchase from 04/03/2026
Perfect
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Jonathan P.
Rating: 5 out of 5
following a purchase from 03/03/2026
The order arrived quickly, no problems.
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Jean Claude M.
Rating: 5 out of 5
following a purchase from 04/03/2026
Simple and quick. Meets my expectations.
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F
Franck L.
Rating: 1 out of 5
following a purchase from 02/03/2026
not the expected quality.
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Response from tompress.com
Hello,
Thank you for your feedback.
We are sorry that the quality did not meet your expectations and we take your comments into account to improve.
Best regards,

Customer Service
Tom Press
S
Sylvie G.
Rating: 5 out of 5
following a purchase from 04/03/2026
Package received very quickly. Did not have the opportunity to use the thorny ones. But I am not worried. Product conforms to the order.
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Pascale M.
Rating: 3 out of 5
following a purchase from 04/03/2026
The mixer is a bit too heavy for me, I did not anticipate this.
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Response from tompress.com
Hello,
Thank you for your feedback. We take note of the weight and hope that your experience remains pleasant.
Best regards,

Customer Service
Tom Press
A
Anne M.
Rating: 5 out of 5
following a purchase from 04/03/2026
Nothing, normal
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Eric R.
Rating: 5 out of 5
following a purchase from 04/03/2026
Very satisfied with the product. Delivery was completely correct.
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Jean L.
Rating: 5 out of 5
following a purchase from 26/02/2026
Everything is perfect, very good advice for the order, very well recorded, package very well prepared and delivery as well.
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Evelyne N.
Rating: 5 out of 5
following a purchase from 04/03/2026
perfect
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Yannick P.
Rating: 5 out of 5
following a purchase from 04/03/2026
Nickel
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Eric P.
Rating: 5 out of 5
following a purchase from 27/02/2026
great, the commitments are respected
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Bonardelle R.
Rating: 5 out of 5
following a purchase from 04/03/2026
Not used yet but already know it's a good product
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Pascale L.
Rating: 5 out of 5
following a purchase from 04/03/2026
Order delivered the next day, well packaged and compliant... Good evening price for good products
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Jean-Paul D.
Rating: 5 out of 5
following a purchase from 04/03/2026
very good
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Sylvain C.
Rating: 5 out of 5
following a purchase from 04/03/2026
Well arrived but the bottom of the box was unglued but no damage
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Danielle J.
Rating: 5 out of 5
following a purchase from 04/03/2026
fast delivery, quality tools, what more could you ask for! well you, Danielle Jacobovitz
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Anne M.
Rating: 5 out of 5
following a purchase from 04/03/2026
My order arrived very quickly.
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Cecile C.
Rating: 5 out of 5
following a purchase from 04/03/2026
Perfect
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Christian R.
Rating: 5 out of 5
following a purchase from 03/03/2026
fast - efficient - compliant
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