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A
Rating: 4 out of 5
Did not use customer service.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 407 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
Fast, efficient after-sales service... very warm welcome. I recommend TomPress without hesitation
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A
Rating: 5 out of 5
Excellent products. Fast and accurate shipping.
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Rating: 4 out of 5
Except for a rather long delivery time, I'm very happy with the quality of the products and the wide selection. I will certainly recommend it.
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V
Rating: 5 out of 5
Top
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Rating: 5 out of 5
Impeccable
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Rating: 4 out of 5
Very good
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Rating: 5 out of 5
Fast and careful delivery. Excellent.
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Rating: 5 out of 5
everything went great gladly again
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Rating: 5 out of 5
Always on top form. Thank you
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Rating: 5 out of 5
I am fully satisfied with the product I ordered, thank you.
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Rating: 5 out of 5
I'm happy with my choice of press for minced steak. It's easy to loosen steak and not too thick.
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A
Rating: 5 out of 5
one small disappointment: I would have preferred jam jar cutlery tops with different patterns
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Rating: 5 out of 5
serious company i will place again order perfect parcel and goods i am very cash of my purchase
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Rating: 4 out of 5
delivery ultra fast I thank you for the product it and conforms to description I would recommend on your sites cordially
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A
Rating: 5 out of 5
Well protected fast shipping very happy
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Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
fast delivery as expected despite the weather, nothing to say, great
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Rating: 5 out of 5
Nice to be delivered so quickly, the material is great.
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A
Rating: 5 out of 5
Good product. Perfect packaging.
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Good product arrived quickly
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A
Rating: 5 out of 5
Efficiency, quality, original items hard to find elsewhere... The only drawback is that prices aren't always affordable and some utensils are missing (rice ball, small lids -10,12 cm- , etc...), which are not often used these days.
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A
Rating: 3 out of 5
Parcel delivered without signature or delivery notice. Packaging too fragile due to salt attacking the plastic film. To be reviewed.
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A
Rating: 5 out of 5
perfect
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Rating: 5 out of 5
Very happy and very satisfied, fast delivery, well packaged. When products nothing to complain really perfect. I advise you to order from this site, you won't regret it.
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A
Rating: 5 out of 5
It's just unfortunate that the very expensive 3" centring ring doesn't come with the chopper, also ordered from Tom Press."
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Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Very serious company Thank you very much
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A
Rating: 5 out of 5
very good site to recommend
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Rating: 3 out of 5
1 month for delivery, I find that long when it was indicated that the products would be available within 2 days before delivery when I placed the order. Nevertheless, the products are in order.
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Rating: 5 out of 5
After several orders I am always satisfied with your services and I can recommend them to my friends.
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Rating: 4 out of 5
you weren't able to deliver an item, but it's not your fault: your supplier didn't keep up.
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A
Rating: 5 out of 5
delivery within the given period and product conforms to my order
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Rating: 5 out of 5
Very good site. Serious fast delivery
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A
Rating: 5 out of 5
fast service. parcel in good condition in a relay .very satisfied
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Rating: 5 out of 5
R A S Very good no problem. Thank you
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Rating: 3 out of 5
here we are twice in a row, 6 days after my order was validated by my payment, no news from tom press on my order as to the proper receipt on their part and the monitoring of its progress. when will delivery or some semblance of explanation on this delay. I very much hope on your influence with your partner and a prompt response. Thank you
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Response from tompress.com
Hello, your order includes items that are currently being restocked. The delivery time is shown in real time on the website and on the order confirmation sent after purchase. I will send you the details of your order by e-mail today. Best regards.
A
Rating: 5 out of 5
Order arrived even faster than expected Met my expectations
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Rating: 5 out of 5
Good evening, your site blocks payment by credit card (I had to call and complete the transaction by telephone): this is a problem. It works on all sites except yours. You should rectify this immediately; not all your customers will take the trouble to repeat the procedure several times and/or complete the order by telephone. Sincerely D.MARGELLI
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Response from tompress.com
Hello, We have indeed encountered a problem on the site. This problem has been resolved as soon as possible. Best regards.