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A
Rating: 5 out of 5
Very good product, the quality and seriousness of Tom Press are well known.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 3, 4 and 5 stars
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Rating: 4 out of 5
No comment
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A
Rating: 5 out of 5
very good service with good products thank you.
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A
Rating: 5 out of 5
nothing to report
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A
Rating: 5 out of 5
very pleased with the product i intend to order a grill pan
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A
Rating: 5 out of 5
all is ok
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A
Rating: 5 out of 5
fast delivery short on products
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A
Rating: 5 out of 5
The sieve doesn't seem to match the T65 sieve exactly.
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Response from tompress.com
Hello, there are two numbers on the sieve. Could you please tell us what they are so that we can check them?
A
Rating: 3 out of 5
I've made a complaint about the quality of the products, but I haven't had any feedback.
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Response from tompress.com
Hello, Your complaint has been registered since 06/06/2017, and is being processed as confirmed by our after-sales department (e-mail 07/07/2017).
A
Rating: 4 out of 5
Overall interesting, a pity that the site is not very ergonomic. Constant reloading of the basket is oppressive, I don't think I'll be coming back to this site in the future...
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Response from tompress.com
Hello, We are working hard to improve your experience on our site.
A
Rating: 5 out of 5
Just one small problem: I wanted casings with a smaller diameter but I couldn't find them, even in small quantities. On the other hand, very good product, both in spices and casings. Very serious site, to be recommended.
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Response from tompress.com
Are you looking for casings for chipolatas or merguez? If so, we offer 22 / 24 mm diameter casings. Don't hesitate to contact us on 05 63 71 44 99 or [email protected] !
A
Rating: 5 out of 5
Good performance
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A
Rating: 5 out of 5
product arrived in perfect condition.
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A
Rating: 5 out of 5
Good service
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A
Rating: 5 out of 5
I'm pleased with the steam juice extractor, I've made cherry juice.
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A
Rating: 5 out of 5
fast delivery, package conforms to order.
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Tompress excellent
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Fast delivery Good seed drill sows evenly
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A
Rating: 4 out of 5
Delivery conforms to the order. Really happy with this company.
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A
Rating: 5 out of 5
Very positive
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A
Rating: 4 out of 5
I was not informed in advance that the delivery driver would be coming. So I wasn't there, and there's only one place to pick up the parcel: the warehouse, which is an hour's drive from my house... too bad!
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Response from tompress.com
Hello, thank you, we'll let our service provider know so that they can improve the service.
A
Rating: 5 out of 5
Delivery on time (including a public holiday), so well done TOMPRESS. The parcel was complete and the cereal mill was used to grind fresh maize to make a maize and peanut cake according to a Cameroonian recipe. The next use will be for a cassava cake. Miam miam ;)
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Response from tompress.com
Thank you and enjoy!
A
Rating: 5 out of 5
very satisfied
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A
Rating: 3 out of 5
With this order, I had ordered a book (everything was available), after a few days as I still didn't have my parcel, I called the customer service who informed me that this book was not available before three weeks; therefore my order was on hold; I don't find this very good. On other sites, they send what's available; they don't block the order.
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A
Rating: 5 out of 5
PRODUCT CONFORMS TO ORDER EASY TO USE.AXE HERBE DE FABRICATIONSOLIDE
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A
Rating: 4 out of 5
1 curved wooden stake
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A
Rating: 5 out of 5
Fast and compliant products
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A
Rating: 5 out of 5
Responsive, welcome telephone contact. Very friendly.
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A
Rating: 5 out of 5
Very good, good product
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A
Rating: 5 out of 5
Good customer service. Computer problem when ordering to be resolved.
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A
Rating: 5 out of 5
Very good quality merchandise, fast delivery.
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A
Rating: 5 out of 5
Really great service, attentive to customer needs.
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A
Rating: 5 out of 5
Always very satisfied: Super customer service, very fast delivery for Guadeloupe, and never disappointed by the products ordered, so TOP.
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A
Rating: 3 out of 5
Contrary to the site's promise of 48-hour delivery, the company phoned on May 26th to arrange an appointment for delivery on June 2nd. But it was a birthday present that couldn't wait. We had to collect the parcel from the warehouse ourselves, with the vagaries of traffic and the vagaries of GPS. I'm not sure I'd recommend it. In this case, it's better to go to a store.
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Response from tompress.com
We have taken note of your comment and will pass it on to our carrier to improve their service.
A
Rating: 5 out of 5
very good product as always thank you
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A
Rating: 3 out of 5
Package conforms to the description on the site and I'm very pleased with it. Shipped quickly, but delivery by the France Express Geodis carrier was rather disappointing. I had to go and pick it up myself at the storage warehouse because the carrier's customer service hadn't done its job and was not available for delivery. The main thing is that the equipment is satisfactory.
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A
Rating: 5 out of 5
I ordered a barbecue on the site and it arrived very quickly at my home. After a small modification I was able to use it for cold smoking.
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A
Rating: 5 out of 5
Delivery was very late as one of the items ordered was out of stock, but I was informed directly and the delay was correctly estimated.
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