The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
I am very satisfied. Excellent value for money, fast delivery, the site is well designed so ordering is easy.
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Response from tompress.com
Thank you very much :)
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Acheteur Vérifié
Rating: 4 out of 5
On these products, a little expensive but of quality, all is well, although I missed 2 for the Franco. The problem is the reber pro 55 bought from a retailer espace emraude in Courcy who no longer works with you. It is delivered with very sketchy explanations (no picture corresponds or non-existent) I very very bitterly regret this purchase of 850 and feel very alone with this machine. Cdlt
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Acheteur Vérifié
Rating: 5 out of 5
super
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Acheteur Vérifié
Rating: 4 out of 5
I'm very satisfied.
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Acheteur Vérifié
Rating: 3 out of 5
A broken item and as it was put in a fermentation vat we didn't see it when we looked at the parcel with the deliveryman. We'll check with customer service to see if it's covered or not.
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Response from tompress.com
Yes, the replacement item has left our warehouses :)
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Verifizierter Käufer
Rating: 4 out of 5
Delivery takes a little long
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Acheteur Vérifié
Rating: 5 out of 5
total satisfaction and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
No complaints. Quality product delivered quickly. Extra delivery charge which increases the purchase price. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
Tom Press is an Ali Baba's cave where you can find everything you can't find anywhere else. Top quality and reliable service.
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Acheteur Vérifié
Rating: 5 out of 5
Basic item - small soldering bags - but hard to find. Fairly competitive price and reasonable shipping. I will recommend this dealer.
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied with my order' and great satisfaction with the use very good product thank you for the confidence
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Acheteur Vérifié
Rating: 4 out of 5
Items ordered well received
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Acheteur Vérifié
Rating: 4 out of 5
Goods conform to order. Very disappointed with delivery Appointment made and nothing and no news Blocked an afternoon for nothing Angry.
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Response from tompress.com
Please let us know the details of your delivery.
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Acheteur Vérifié
Rating: 4 out of 5
Very good sales site.
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Acheteur Vérifié
Rating: 4 out of 5
I didn't know there was a customer service department
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Response from tompress.com
If you have any questions, or simply need some information, don't hesitate to contact us by phone on 05 63 71 44 99 or by e-mail: [email protected]
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Compratore Verificato
Rating: 5 out of 5
yes I am satisfied
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Acheteur Vérifié
Rating: 4 out of 5
good product and fast delivery
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Compratore Verificato
Rating: 5 out of 5
Fast, very good, what you ask for comes.
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Acheteur Vérifié
Rating: 5 out of 5
VERY SATISFIED I RECOMMEND TOMPRESS" see you soon THANK YOU".
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Verifizierter Käufer
Rating: 5 out of 5
Everything perfect
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Acheteur Vérifié
Rating: 5 out of 5
Delivered on time, very well protected in quality packaging. Material conforms, quality and easy to use. I was contacted by customer service to point out that I had ordered an accessory that was not immediately available. Tompress, a quality team, service and equipment.
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Response from tompress.com
Glad I could help :)
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Acheteur Vérifié
Rating: 5 out of 5
Fast, efficient delivery. Product quality to match.
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Compratore Verificato
Rating: 5 out of 5
The products are great for my needs
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied, no disappointments so far. The retail spirit is very much present with tompress"."
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Response from tompress.com
Thank you very much :)
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Acheteur Vérifié
Rating: 5 out of 5
CLEAR
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Acheteur Vérifié
Rating: 5 out of 5
A small, unpretentious press for use with heavier equipment. Don't force the whole thing, as you'd quickly burn out the screw. Missing protection between stainless steel cylinder and enamelled plate, scratches appear quickly. Easy to clean. Good value for money.
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Acheteur Vérifié
Rating: 5 out of 5
yes very satisfied
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Verifizierter Käufer
Rating: 5 out of 5
I was very satisfied, but I also speak French well. For people who can't, the messages in a foreign language may be a problem.
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Acheteur Vérifié
Rating: 5 out of 5
delivery being what I expected
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Acheteur Vérifié
Rating: 5 out of 5
one word: Perfect
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Acheteur Vérifié
Rating: 5 out of 5
Products meet our expectations and descriptions. Excellent customer service, all information provided clearly and comprehensively. Very fast and careful delivery... We are simply delighted with Tompress... As usual and for many years.
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Response from tompress.com
Thank you very much ;-)
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Acheteur Vérifié
Rating: 4 out of 5
for the assembly of the different parts lack of photos for explanation the numbers refer to several elements which can be confused the numbers are not associated with the name of the element
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Verifizierter Käufer
Rating: 3 out of 5
Goods were only delivered after two requests, even though they had already been paid for.
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Response from tompress.com
The package was actually delayed because of the vacation.
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 3 out of 5
CLEAR
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Verifizierter Käufer
Rating: 4 out of 5
Le transporteur GLS - j'ai payé 27,00 de frais d'envoi pour aller chercher moi-même le colis - le chauffeur est passé sans doute pendant mon absence, n'a pas déposé le colis chez un voisin et n'a pas daigné faire une seconde livraison.....les autres concurrents le font - vraiment nul chez GLS
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Response from tompress.com
We have noted your appreciation of the carrier.
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Compratore Verificato
Rating: 4 out of 5
All OK with no problems
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to complain about, fast delivery and compliant goods ...
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery and superb vinegar maker
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Acheteur Vérifié
Rating: 5 out of 5
Order delivered even before being registered with the supplier using the number provided by Tom Press... Appreciated the phone call specifying the precautions to be taken to receive the parcel.
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