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A
Rating: 5 out of 5
Completely satisfied with the transaction, which was quick and without surprises.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 563 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Everything is going according to plan, no unpleasant surprises
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A
Rating: 5 out of 5
very well advised by the person I corresponded with for information
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A
Rating: 5 out of 5
Very satisfied.
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A
Rating: 5 out of 5
I am very satisfied
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A
Rating: 5 out of 5
nothing to complain about, completely satisfied
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A
Rating: 5 out of 5
Exceptional store, staff and products. For all lovers of good things.
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A
Rating: 5 out of 5
always good value for money
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A
Rating: 1 out of 5
nuls I advise against this site an order of 80 euro the 06/08/16 and to date Wednesday, September 7 still not my article pars what a rat trap at 7 euro n'ais more in stock a customer service that assaults you errors of retranscription of the shipping address to the carrier all this having paid delivery 24 to 48 h mdr I have not yet received anything . and not the slightest excuse
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Response from tompress.com
We have offered to cancel the missing product on your order and ship it immediately...
A
Rating: 5 out of 5
Thank you for your very good quality materials, and thank you to your team for your professionalism and know-how.
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A
Rating: 5 out of 5
Product meets my expectations and description. I recommend it.
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A
Rating: 5 out of 5
satisfied
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A
Rating: 5 out of 5
Perfect, just as I expected. Fast and careful delivery
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A
Rating: 5 out of 5
Thank you very much
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A
Rating: 4 out of 5
Good delivery, fast, good products OK except my cereal mill which is really coarse.it does the job thank you well but no more. Come on... good to take anyway.
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A
Rating: 3 out of 5
Not satisfied with the product. Not at all what we expected. As a result, we spent a lot of money for nothing.
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Response from tompress.com
You can withdraw from the contract (see procedure on the website). We can also help you get to grips with the device if necessary. Please do not hesitate to contact us.
A
Rating: 5 out of 5
I found the site very easy to use, and the item descriptions are well done and complete, so I know exactly what I'm getting. Delivery is fast and the packaging is meticulous.
To conclude: it's tip-top!
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To conclude: it's tip-top!
C
Rating: 5 out of 5
I very much appreciated the fact that a few days after placing my order, they sent me an email notifying me that the product would be available the following week and therefore I was asked if I was willing to wait or would prefer to cancel. I decided to wait and was satisfied with my purchase
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C
Rating: 4 out of 5
Great price and fast delivery with great packaging. Great product with note though to the clamp that doesn't clamp the tomato squeezer to the table effectively and you have to act manually to grind and hold it steady.
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V
Rating: 5 out of 5
Order was uncomplicated and to our complete satisfaction
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Response from tompress.com
Hello, thank you very much for your kind comment. We remain at your disposal for other orders ! MfG Corinne Muenier
C
Rating: 4 out of 5
Fast and accurate delivery
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C
Rating: 5 out of 5
Very nice product, perfectly packaged and arrived quickly
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A
Rating: 5 out of 5
very happy
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C
Rating: 5 out of 5
High-quality materials
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A
Rating: 5 out of 5
yes. Everything correct from A to Z; product conforms, packaging ok, delivery time ok ...super what
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A
Rating: 4 out of 5
Generally satisfied
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Response from tompress.com
Generally satisfied
A
Rating: 5 out of 5
Very satisfied
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A
Rating: 4 out of 5
yes satisfied
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A
Rating: 5 out of 5
Very satisfied with everything
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
Hello just to say a very big thank you your service is very serious everything was impeccable. Kind regards
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A
Rating: 5 out of 5
Satisfied, but deplores the lack of explanation about the product: does it need to be impregnated with water before use?
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A
Rating: 4 out of 5
the press purchased is not stainless steel
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A
Rating: 4 out of 5
Stay professional and listen to the customer
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C
Rating: 5 out of 5
All ok, fast and goods matching the order
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C
Rating: 5 out of 5
I am satisfied although used very little,for the time being.
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V
Rating: 5 out of 5
Very fast delivery, super great contact ..... and the goods are very good quality. I am very satisfied and can only recommend it
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Response from tompress.com
Thank you very much for your kind comment. We always try to serve our customers best, both through our customer service and with the quality of our products. With kind regards. Corinne Muenier
C
Rating: 3 out of 5
Cereal mill complex to assemble due to the absence of instructions in Italian Grinds a quantity of 500gr but before it comes whole flour without bran you have to grind it 2-3 times Shipping arrives from France by courier in 3 days Price is competitive but I was not very happy with my purchase I expected something more
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Response from tompress.com
Good morning Mr. Romanelli. The article sheet has the note that the result of the milling needs sieving in order to later obtain a full-fledged flour. We hope you still managed to use the article and in case you need further information/advice/support please do not hesitate to contact us. Good day, CUSTOMER SERVICE TOM PRESS ITALIA
V
Rating: 4 out of 5
I have already rated the device. With greetings Peter Meisenzahl
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Response from tompress.com
Hello Mr. Meisenzahl, I am glad that the delivery went well. I remain at your disposal for other products. With kind regards. Corinne Muenier - Customer service
V
Rating: 5 out of 5
Fast delivery, great service.
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Response from tompress.com
Thank you very much for your feedback. I will pass on your satisfaction to my colleagues! I hope you will discover other products on our website. MfG Corinne Muenier - Customer Service