The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Hello, I have nothing to say about the delivery, the quality of the products and the prices. The only minor problem is the explanations given by customer service about one product, but they really don't have much impact. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
very very satisfied
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Acheteur Vérifié
Rating: 1 out of 5
Very satisfied
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Response from tompress.com
It doesn't show ;-)
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfactory customer service.
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Acheteur Vérifié
Rating: 4 out of 5
2 books ordered. The sum is raised 2 months later, but not delivered because out of stock. The sav is doing its job on my claim. I don't understand this organization
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Response from tompress.com
It's an automatic procedure used by the bank, which doesn't want to keep payments for more than 2 months without validating them. We usually keep an eye on this, but it has escaped our vigilance. We are also in the process of making technical changes to improve this situation.
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Acheteur Vérifié
Rating: 4 out of 5
I haven't used the bags yet, as I still have some from an old supplier. And I'm finishing off the old stock first.
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Acheteur Vérifié
Rating: 4 out of 5
Very good quality products. I've tried them and I come back regularly. Like me, you'll never be disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
A little disappointed by the equipment. The smoker itself is not very practical to use: a swinging door would be better than a sliding door. The cold smoke unit should be fitted in the lower part. And the sawdust igniter should be replaceable without having to change the whole unit. It's hard to get the after-sales service to admit that this one isn't working.
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Acheteur Vérifié
Rating: 4 out of 5
Of course everything
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Acheteur Vérifié
Rating: 4 out of 5
Product fully complies with my request Good value for money and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
extremely fast delivery impeccable products (well packaged and work very well). The only downside was that more detailed or better-written assembly instructions would have been nice. But in the end, we got through it and all went well.
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Acheteur Vérifié
Rating: 4 out of 5
bof functionning impec but for the quality another matter good for the price one cannot expect a super quality it twists as soon as one force a little it is necessary 3 hands to be useful and for the cleaning it is not top.
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Acheteur Vérifié
Rating: 3 out of 5
for professionals is still too expensive
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Acheteur Vérifié
Rating: 4 out of 5
GEODIS" is not rigorous in its delivery. One call
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Response from tompress.com
then nothing
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Acheteur Vérifié
Rating: 4 out of 5
xxxttt
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Acheteur Vérifié
Rating: 4 out of 5
I sent you 3 e-mails asking for a paper or electronic catalog 3 months ago and I'm still waiting.
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Response from tompress.com
Our catalog can be viewed and downloaded from our website at https://www.tompress.com/T_TOMPRESS/pdf/catalogueGeneral2016.pdf. A paper copy is also sent to you.
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Acheteur Vérifié
Rating: 4 out of 5
Very good contact from Tompress, with relevant advice. It's a pity that delivery to a relay point is not included.
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Response from tompress.com
It does exist, but not for all orders.
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Acheteur Vérifié
Rating: 4 out of 5
Don't hesitate c nikel
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Acheteur Vérifié
Rating: 4 out of 5
since I have been a customer, or rather, a beneficiary of tompress' advice, I have been fully satisfied. jacques
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Acheteur Vérifié
Rating: 4 out of 5
Very good products. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
TOMPRESS good value for money, recommend to friends. my purchase not very satisfactory, a carpenter's plane is much more efficient a little expensive for the quality of work.
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Acheteur Vérifié
Rating: 4 out of 5
The customer service is very good, the product is excellent, but the delivery is completely useless, the product did not arrive on time.
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Acheteur Vérifié
Rating: 4 out of 5
A friend of mine has already sold me your site and I can confirm this after having phoned you: you are a very kind person.merci a vous
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Acheteur Vérifié
Rating: 4 out of 5
The articles are of good quality and quite professional
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied with the speed of delivery and with the product, despite its large size. But my machine is protected from dust, which is the main thing.
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Acheteur Vérifié
Rating: 4 out of 5
Good product, with the exception of the glass lid, which is also fitted with a very pretty handle but whose edge is not pronounced enough to be secure. The clamp for closing the pipe is really precarious... too bad.
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Acheteur Vérifié
Rating: 3 out of 5
everything goes b, poorly explained and doesn't work well
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Response from tompress.com
Contact us to find out how.
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Acheteur Vérifié
Rating: 4 out of 5
completely satisfied
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Acheteur Vérifié
Rating: 1 out of 5
nuls I advise against this site an order of 80 euro the 06/08/16 and to date Wednesday, September 7 still not my article pars what a rat trap at 7 euro n'ais more in stock a customer service that assaults you errors of retranscription of the shipping address to the carrier all this having paid delivery 24 to 48 h mdr I have not yet received anything . and not the slightest excuse
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Response from tompress.com
We have offered to cancel the missing product on your order and ship it immediately...
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Acheteur Vérifié
Rating: 4 out of 5
Good delivery, fast, good products OK except my cereal mill which is really coarse.it does the job thank you well but no more. Come on... good to take anyway.
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Acheteur Vérifié
Rating: 3 out of 5
Not satisfied with the product. Not at all what we expected. As a result, we spent a lot of money for nothing.
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Response from tompress.com
You can withdraw from the contract (see procedure on the website). We can also help you get to grips with the device if necessary. Please do not hesitate to contact us.
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compratore verificato
Rating: 4 out of 5
Great price and fast delivery with great packaging. Great product with note though to the clamp that doesn't clamp the tomato squeezer to the table effectively and you have to act manually to grind and hold it steady.
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compratore verificato
Rating: 4 out of 5
Fast and accurate delivery
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Acheteur vérifié
Rating: 4 out of 5
Generally satisfied
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Response from tompress.com
Generally satisfied
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Acheteur vérifié
Rating: 4 out of 5
yes satisfied
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Acheteur vérifié
Rating: 4 out of 5
the press purchased is not stainless steel
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Acheteur vérifié
Rating: 4 out of 5
Stay professional and listen to the customer
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compratore verificato
Rating: 3 out of 5
Cereal mill complex to assemble due to the absence of instructions in Italian Grinds a quantity of 500gr but before it comes whole flour without bran you have to grind it 2-3 times Shipping arrives from France by courier in 3 days Price is competitive but I was not very happy with my purchase I expected something more
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Response from tompress.com
Good morning Mr. Romanelli. The article sheet has the note that the result of the milling needs sieving in order to later obtain a full-fledged flour. We hope you still managed to use the article and in case you need further information/advice/support please do not hesitate to contact us. Good day, CUSTOMER SERVICE TOM PRESS ITALIA
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Verifizierter Käufer
Rating: 4 out of 5
I have already rated the device. With greetings Peter Meisenzahl
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Response from tompress.com
Hello Mr. Meisenzahl, I am glad that the delivery went well. I remain at your disposal for other products. With kind regards. Corinne Muenier - Customer service
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Verifizierter Käufer
Rating: 1 out of 5
The article does not correspond to my order
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Response from tompress.com
In this case you can cancel your order. You have a fourteen-day right of withdrawal.
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