Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Reviews 1, 3 and 4 stars

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J
JOEL P.
Rating: 4 out of 5
following a purchase from 15/01/2025
RAS Always reliable
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Jacqueline D.
Rating: 4 out of 5
following a purchase from 02/01/2025
My order did not suit me, I returned it (1297) and I'm still waiting for a refund.
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gérard G.
Rating: 3 out of 5
following a purchase from 08/01/2025
Not suitable for vinegar maker as thread length is not long enough. Too bad because it is a quality product.
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Marie-Claude P.
Rating: 4 out of 5
following a purchase from 14/01/2025
ok
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Jérôme M.
Rating: 4 out of 5
following a purchase from 12/01/2025
Very good
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Jean-Pierre T.
Rating: 1 out of 5
following a purchase from 25/10/2024
Waited far too long to receive my order, really disappointed!
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Julien R.
Rating: 1 out of 5
following a purchase from 08/01/2025
my meat grinder was making a lot of noise. I call Tompress and they tell me it's normal. Despite their advice, I removed the stainless steel guard and noticed that the fan guard was incorrectly positioned. I sent photos and the after-sales service decided to send me back only the fan guard. The propellers have also been damaged, but they refuse to change the chopper because it has no impact on them. This is an obvious case of hidden screws, and they're refusing their legal warranty. The propellers are damaged and the motor could have been forced. Amazon would have sent me a new chopper directly, but tompress doesn't trust its customers and considers that it's damaged but functional. The seriousness of a site lies not in its sales but in its after-sales service, which here shirks its responsibilities.
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Pierre M.
Rating: 1 out of 5
following a purchase from 20/09/2024
It took Tompress three and a half months to deliver an order. No apologies from Tompress for this delay. Disappointing...
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Claude N.
Rating: 4 out of 5
following a purchase from 30/11/2024
Very satisfied
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alain C.
Rating: 3 out of 5
following a purchase from 08/01/2025
Ras bien
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Yoan R.
Rating: 4 out of 5
following a purchase from 06/01/2025
Perfect
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Georges M.
Rating: 3 out of 5
following a purchase from 06/01/2025
Not the right dimensions the ladle is 8.5mm for 8 on your description it won't fit in my tomato sauce jar (Le Parfait canning jar)
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Nadia B.
Rating: 4 out of 5
following a purchase from 16/11/2024
1st delivery problem in over 10 years of regular ordering.
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Raphael M.
Rating: 1 out of 5
following a purchase from 03/01/2025
Poor-quality sawdust
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Marie José F.
Rating: 4 out of 5
following a purchase from 01/01/2025
Very good site fast delivery
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Liesbeth S.
Rating: 4 out of 5
following a purchase from 23/12/2024
You've run out of the right part for my meat grinder - too bad.
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bruno R.
Rating: 4 out of 5
following a purchase from 27/12/2024
After ordering several items and products. Good reception, products delivered on time, and good responsiveness in case of problems.👍
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pierre V.
Rating: 3 out of 5
following a purchase from 27/12/2024
Everything's good, except the 32/34 casings. They're bigger than usual and tear.
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Vincent W.
Rating: 3 out of 5
following a purchase from 27/12/2024
Order well received. The article did not correspond at all to the presentation photo of the desired article. As it was an equivalent model with the same performance, I kept it. The item was a glass juice bulb.
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Jeremy P.
Rating: 3 out of 5
following a purchase from 29/12/2024
As requested
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MENORAH Y.
Rating: 4 out of 5
following a purchase from 27/12/2024
Very good
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CATHERINE G.
Rating: 1 out of 5
following a purchase from 11/12/2024
I couldn't get the extractor to start and the vacuum device is not very efficient.
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Patrick A.
Rating: 4 out of 5
following a purchase from 27/12/2024
Ras
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Arnaud M.
Rating: 3 out of 5
following a purchase from 26/12/2024
Delivery problem with Chronopost. Delivery scheduled for December 27 and no news until January 4 despite messages to Chronopost. Parcel only picked up on January 6 even though I paid for urgent delivery.
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Sébastien Q.
Rating: 4 out of 5
following a purchase from 25/12/2024
Super I recommend very pro we ask a question and it answers not like other site super thank you
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Christian S.
Rating: 4 out of 5
following a purchase from 26/12/2024
Very fast 👍
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Catherine C.
Rating: 4 out of 5
following a purchase from 25/12/2024
The box was ripped open, but fortunately nothing was missing.
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Hervé A.
Rating: 1 out of 5
following a purchase from 26/11/2024
Received the package 1 month late, without notifying me
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Christine R.
Rating: 3 out of 5
following a purchase from 10/12/2024
Hello A little disappointed that the package arrived after Christmas Otherwise I like your products.
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Roger P.
Rating: 1 out of 5
following a purchase from 19/12/2024
Delivery arrived in perfect condition and on time. Very satisfied with the product.
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Charles B.
Rating: 1 out of 5
following a purchase from 09/12/2024
Hello, I ordered the piece on December 9, 2024 with the delivery option "Chronopost - Express 24h chez vous" at 8€ and I received it on Saturday, December 28. Too late to make the cupcakes for Christmas 🎅. Sincerely Christiane.
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dominique R.
Rating: 4 out of 5
following a purchase from 04/12/2024
Serious site, I recommend it.
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Myriam T.
Rating: 4 out of 5
following a purchase from 26/11/2024
The product itself meets my expectations but the delivery took a long time because the warehouse was out of stock and this was not indicated when I placed my order.
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Olivier V.
Rating: 4 out of 5
following a purchase from 22/12/2024
Ras... everything went according to plan
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Eric C.
Rating: 4 out of 5
following a purchase from 20/12/2024
As described and ordered
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bruno M.
Rating: 4 out of 5
following a purchase from 19/12/2024
Satisfied
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Kathy P.
Rating: 3 out of 5
following a purchase from 21/12/2024
Good quality hose except that I paid for express delivery but did not receive it quickly.
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Sylvie P.
Rating: 3 out of 5
following a purchase from 22/12/2024
Hi, I'm happy with the product, but I never received the freezer instructions....requested several times ...too bad.
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Marinette C.
Rating: 4 out of 5
following a purchase from 22/12/2024
Arrived on time, no problem.
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Jean-Luc D.
Rating: 4 out of 5
following a purchase from 20/12/2024
Fast delivery, products as expected.
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