Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 565 published reviews
5 17,1k 79% 4 2 842 13% 3 709 3% 2 412 2% 1 519 2%

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

Reviews 1, 3 and 4 stars

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J
Jeremy P.
Rating: 3 out of 5
following a purchase from 29/12/2024
As requested
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Menorah Y.
Rating: 4 out of 5
following a purchase from 27/12/2024
Very good
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Catherine G.
Rating: 1 out of 5
following a purchase from 11/12/2024
I couldn't get the extractor to start and the vacuum device is not very efficient.
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Patrick A.
Rating: 4 out of 5
following a purchase from 27/12/2024
Ras
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Arnaud M.
Rating: 3 out of 5
following a purchase from 26/12/2024
Delivery problem with Chronopost. Delivery scheduled for December 27 and no news until January 4 despite messages to Chronopost. Parcel only picked up on January 6 even though I paid for urgent delivery.
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Sébastien Q.
Rating: 4 out of 5
following a purchase from 25/12/2024
Super I recommend very pro we ask a question and it answers not like other site super thank you
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Christian S.
Rating: 4 out of 5
following a purchase from 26/12/2024
Very fast 👍
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Catherine C.
Rating: 4 out of 5
following a purchase from 25/12/2024
The box was ripped open, but fortunately nothing was missing.
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Hervé A.
Rating: 1 out of 5
following a purchase from 26/11/2024
Received the package 1 month late, without notifying me
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Christine R.
Rating: 3 out of 5
following a purchase from 10/12/2024
Hello A little disappointed that the package arrived after Christmas Otherwise I like your products.
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Roger P.
Rating: 1 out of 5
following a purchase from 19/12/2024
Delivery arrived in perfect condition and on time. Very satisfied with the product.
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Charles B.
Rating: 1 out of 5
following a purchase from 09/12/2024
Hello, I ordered the piece on December 9, 2024 with the delivery option "Chronopost - Express 24h chez vous" at 8€ and I received it on Saturday, December 28. Too late to make the cupcakes for Christmas 🎅. Sincerely Christiane.
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Dominique R.
Rating: 4 out of 5
following a purchase from 04/12/2024
Serious site, I recommend it.
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Myriam T.
Rating: 4 out of 5
following a purchase from 26/11/2024
The product itself meets my expectations but the delivery took a long time because the warehouse was out of stock and this was not indicated when I placed my order.
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Olivier V.
Rating: 4 out of 5
following a purchase from 22/12/2024
Ras... everything went according to plan
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Eric C.
Rating: 4 out of 5
following a purchase from 20/12/2024
As described and ordered
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Bruno M.
Rating: 4 out of 5
following a purchase from 19/12/2024
Satisfied
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Kathy P.
Rating: 3 out of 5
following a purchase from 21/12/2024
Good quality hose except that I paid for express delivery but did not receive it quickly.
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Sylvie P.
Rating: 3 out of 5
following a purchase from 22/12/2024
Hi, I'm happy with the product, but I never received the freezer instructions....requested several times ...too bad.
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Marinette C.
Rating: 4 out of 5
following a purchase from 22/12/2024
Arrived on time, no problem.
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Jean-Luc D.
Rating: 4 out of 5
following a purchase from 20/12/2024
Fast delivery, products as expected.
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Daniel L.
Rating: 4 out of 5
following a purchase from 17/12/2024
Correct
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Martine R.
Rating: 3 out of 5
following a purchase from 13/12/2024
I did not receive any notification from the post office. They couldn't find my parcel at the post office. I had to look for it myself at the relay depot. A barcode or QR CODE is missing to identify the parcel.
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Philippe L.
Rating: 1 out of 5
following a purchase from 10/12/2024
I received my parcel in time and in time the problem is that what I received does not correspond to my order I ordered a saw of butcher of 45cms and one sends to me a blade of 46,5 cms the error is allowed one asks me to certify the error thing which I made by sending a photograph with the meter like justifying the length since more news without response of your share I think that I will go further with 50 million consumers even with my lawyer cordially
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Patrice L.
Rating: 1 out of 5
following a purchase from 16/12/2024
I sent you several emails because I had to offer the smoker for a birthday and it arrived 3 days later... So my brother went back home to Brittany without his present.....
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Bernadette B.
Rating: 1 out of 5
following a purchase from 16/12/2024
Very dissatisfied tagine in a thousand pieces not even wrapped in bubble wrap put in the box without any protection Photos of the tagine sent And we are still waiting to be refunded Thank you for doing so quickly
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Christian J.
Rating: 4 out of 5
following a purchase from 16/12/2024
No problem
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Claude C.
Rating: 4 out of 5
following a purchase from 14/12/2024
Happy with my order
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Jean-Marie R.
Rating: 1 out of 5
following a purchase from 14/12/2024
Fragile item, no. bubble wrap, was wandering around in its box, arrived broken. In the process of being exchanged, so we're waiting!
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Response from tompress.com
Hello,
The after-sales service file is open. We will get back to you shortly.
Thank you very much!
T
Tiphaine C.
Rating: 3 out of 5
following a purchase from 12/12/2024
Extra-long delivery
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Dominique V.
Rating: 1 out of 5
following a purchase from 04/12/2024
I'm satisfied with my last order, the one before that I still haven't received.
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Response from tompress.com
Hello Mr Vaillant,
Please contact our sales department on 05 63 71 44 99.
T
Thierry L.
Rating: 4 out of 5
following a purchase from 09/10/2024
Received and compliant
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Nathalie S.
Rating: 1 out of 5
following a purchase from 04/11/2024
The delivery time was more than 4 weeks and the product is not the right one.
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Response from tompress.com
Hello Mrs Saugeot,
Please contact our sales department on: 05 63 71 44 99 or our after-sales service ([email protected]).
Thank you for your confidence.
G
Gerard S.
Rating: 4 out of 5
following a purchase from 12/12/2024
Nothing to say
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Maria Rosa S.
Rating: 4 out of 5
following a purchase from 11/12/2024
In time, efficient,
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Véronique V.
Rating: 3 out of 5
following a purchase from 10/12/2024
I have mixed feelings about the material. The coating seems to come off after just one use, and black streaks are present in the chopper body when unpacked. The retaining screws loosen during use. I'm afraid this item won't last long. In addition, the system for holding the chopper to a table is poorly designed, as it only allows the chopper to be attached to the edge of the table. On an old chopper, this right-of-way was much greater.
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Philippe G.
Rating: 3 out of 5
following a purchase from 10/12/2024
I'm usually very satisfied with the sawdust I use for smoking, but I took a 15kg bag. The granulometry is too large and consequently burns very poorly.
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Gérald D.
Rating: 4 out of 5
following a purchase from 09/12/2024
everything is perfect a little expensive for this room
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Patrice D.
Rating: 4 out of 5
following a purchase from 09/12/2024
Very good
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Jean Claude G.
Rating: 4 out of 5
following a purchase from 05/12/2024
Difficulty in ordering with a site on the Net that did not work. Otherwise, for the delivery and the product received, no problem.
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