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D
Rating: 4 out of 5
Correct
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 3 and 4 stars
Reset filtersM
Rating: 3 out of 5
I did not receive any notification from the post office. They couldn't find my parcel at the post office. I had to look for it myself at the relay depot. A barcode or QR CODE is missing to identify the parcel.
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P
Rating: 1 out of 5
I received my parcel in time and in time the problem is that what I received does not correspond to my order I ordered a saw of butcher of 45cms and one sends to me a blade of 46,5 cms the error is allowed one asks me to certify the error thing which I made by sending a photograph with the meter like justifying the length since more news without response of your share I think that I will go further with 50 million consumers even with my lawyer cordially
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P
Rating: 1 out of 5
I sent you several emails because I had to offer the smoker for a birthday and it arrived 3 days later... So my brother went back home to Brittany without his present.....
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B
Rating: 1 out of 5
Very dissatisfied tagine in a thousand pieces not even wrapped in bubble wrap put in the box without any protection Photos of the tagine sent And we are still waiting to be refunded Thank you for doing so quickly
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C
Rating: 4 out of 5
No problem
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C
Rating: 4 out of 5
Happy with my order
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J
Rating: 1 out of 5
Fragile item, no. bubble wrap, was wandering around in its box, arrived broken. In the process of being exchanged, so we're waiting!
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Response from tompress.com
Hello,
The after-sales service file is open. We will get back to you shortly.
Thank you very much!
The after-sales service file is open. We will get back to you shortly.
Thank you very much!
T
Rating: 3 out of 5
Extra-long delivery
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D
Rating: 1 out of 5
I'm satisfied with my last order, the one before that I still haven't received.
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Response from tompress.com
Hello Mr Vaillant,
Please contact our sales department on 05 63 71 44 99.
Please contact our sales department on 05 63 71 44 99.
T
Rating: 4 out of 5
Received and compliant
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N
Rating: 1 out of 5
The delivery time was more than 4 weeks and the product is not the right one.
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Response from tompress.com
Hello Mrs Saugeot,
Please contact our sales department on: 05 63 71 44 99 or our after-sales service ([email protected]).
Thank you for your confidence.
Please contact our sales department on: 05 63 71 44 99 or our after-sales service ([email protected]).
Thank you for your confidence.
G
Rating: 4 out of 5
Nothing to say
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M
Rating: 4 out of 5
In time, efficient,
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V
Rating: 3 out of 5
I have mixed feelings about the material. The coating seems to come off after just one use, and black streaks are present in the chopper body when unpacked. The retaining screws loosen during use. I'm afraid this item won't last long. In addition, the system for holding the chopper to a table is poorly designed, as it only allows the chopper to be attached to the edge of the table. On an old chopper, this right-of-way was much greater.
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P
Rating: 3 out of 5
I'm usually very satisfied with the sawdust I use for smoking, but I took a 15kg bag. The granulometry is too large and consequently burns very poorly.
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G
Rating: 4 out of 5
everything is perfect a little expensive for this room
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P
Rating: 4 out of 5
Very good
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J
Rating: 4 out of 5
Difficulty in ordering with a site on the Net that did not work. Otherwise, for the delivery and the product received, no problem.
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A
Rating: 4 out of 5
Very satisfied with the after-sales service, very good follow-up and prompt resolution of problems.
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C
Rating: 4 out of 5
Very good service, but internal website needs improvement
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O
Rating: 1 out of 5
Bought a REBER 22 meat grinder, which is badly tinned and pitted with rust. Response from Tom Press, without the slightest request for clarification: it's because I didn't dry and oil it.
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M
Rating: 4 out of 5
Very. Fine
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P
Rating: 1 out of 5
bonjour le pas de vis ne va pas vous avez mis un pas de vis de Reber 22 ref 8013152470401
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E
Rating: 1 out of 5
The vegetable mill I ordered is just unusable, a catastrophe...
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Response from tompress.com
Hello,
We take note of your comment, but could you give us a little more explanation? Please contact our sales department on 05 63 71 44 99.
Best regards.
We take note of your comment, but could you give us a little more explanation? Please contact our sales department on 05 63 71 44 99.
Best regards.
J
Rating: 4 out of 5
Fast and reliable ordering
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J
Rating: 4 out of 5
satisfied
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M
Rating: 4 out of 5
well
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P
Rating: 4 out of 5
Delivered on time.
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L
Rating: 4 out of 5
Item conforms and smooth. Delivery time a little long (order placed on Monday and delivery on Friday) although indicated as 48h on the site. The only drawback.
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J
Rating: 4 out of 5
perfect casings
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B
Rating: 1 out of 5
Parcel sent to a relay point, the post office, which could not receive it because of its size. Treasure hunt for two weeks due to various changes in delivery location. The parcel is finally back with TOMPRESS.
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O
Rating: 4 out of 5
All OK!
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A
Rating: 4 out of 5
Serious packaging for the weight (22 kgs), the device works perfectly, only time will tell how reliable it is. Company to be recommended
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J
Rating: 4 out of 5
.
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M
Rating: 3 out of 5
Parcel received with a broken jam jar: packaging not strong enough.
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A
Rating: 4 out of 5
Very good except for the delivery. I had to pay for it because I wanted a relay point but I didn't need Chronopost. So giving the possibility of relay point without urgency, so free
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C
Rating: 4 out of 5
Fine
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P
Rating: 3 out of 5
pierced packaging the metal rod fell down at the shop when the deliveryman dropped off the item because the packaging was not up to scratch at all cordially yours
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F
Rating: 1 out of 5
I didn't get the right hoses
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Response from tompress.com
Hello,
The SAV file has been opened and the problem is on the way to being resolved.
Thank you for your confidence.
Best regards.
The SAV file has been opened and the problem is on the way to being resolved.
Thank you for your confidence.
Best regards.