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Rating: 4 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 3 and 4 stars
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Rating: 4 out of 5
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Rating: 4 out of 5
Well-constructed site, effective product description
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Rating: 3 out of 5
THE CLAWS ARE NOT MADE OF STAINLESS STEEL AND RUST IN CONTACT WITH WATER
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Rating: 4 out of 5
Fast compliance. To be recommended Reading is not easy!
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Rating: 4 out of 5
nothing more. Please continue
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Rating: 3 out of 5
Delivery two months after order.
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Rating: 4 out of 5
The products are compliant. On the other hand a big delay of delivery for a delivery announced in 48h working days There we were more on 7 working days, even if you are not responsible for the delay, a gesture on the next order would be welcome thank you in advance
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A
Rating: 4 out of 5
fast delivery even though a lead time was announced, pleasant surprise
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Rating: 4 out of 5
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Rating: 4 out of 5
the price increase over the last 2 years has been very significant.
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Rating: 4 out of 5
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Rating: 4 out of 5
The pot is of exceptional quality. I regret that the catalog description did not indicate the height of the vegetable garden, which is immense. Please indicate all dimensions more clearly.
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Rating: 4 out of 5
fast delivery and as described.
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Rating: 4 out of 5
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Rating: 4 out of 5
speed of delivery
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Rating: 4 out of 5
fast shipping
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Rating: 4 out of 5
CLEAR
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
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Rating: 4 out of 5
Easy to access and to find articles too.
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Rating: 4 out of 5
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Rating: 4 out of 5
Very well packaged delivered quickly
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Rating: 1 out of 5
It's now 15 days since I placed an order and parcel stuck in customs. Was told to contact UK customs, phone number provided was no longer in use. No mention of having to pay import taxes when placing an order. Will not use them again.
Response from tompress.com
Hello, Unfortunately you are no longer part of Europe and must pay customs fees. Best regards.
A
Rating: 4 out of 5
No particular comments
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Rating: 4 out of 5
speed and thanks for the bread recipe
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
correct
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Rating: 4 out of 5
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Rating: 4 out of 5
The refractory is effective, but it lacks instructions for use.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
Quite disappointed by the finish, my item seems to have been made in a hurry. Unprotected in the packaging and delivered in a box that was too small, one corner arrived chipped... and I was offered a 10% refund when I would have preferred an exchange since it was a Christmas present... so it was a bad experience, I will no longer be ordering from this site despite the favourable reviews I had read. On the other hand, the S
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Response from tompress.com
Hello, We understand your disappointment. In the absence of reservations before signing for the delivery, we do not have the necessary for the claim. Unfortunately, during transport, the package can be subject to a lot of handling, and this can happen. That's why, when you receive your order, please note any damage or refuse it so that it can be returned to the sender.
A
Rating: 4 out of 5
Hello Please note that the order was placed on December 6th and until today December 20th we have not received the product. Thank you
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Rating: 4 out of 5
Speed and quality are present thank you
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Rating: 4 out of 5
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