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A
Rating: 4 out of 5
Delivery too long ( 43 days)
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 3 and 4 stars
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Rating: 4 out of 5
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Rating: 3 out of 5
about the delay which is too long, you have to phone to get the status of the order.
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Rating: 3 out of 5
Pique ordered on January 19 .order forgotten arrived too late.Disappointed .
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Response from tompress.com
Hello, Please pay attention to the availability of the articles, the stock is indicated in real time on the site by the mention "In stock". As soon as we receive the sausage picks
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Rating: 4 out of 5
The item I bought did not meet my expectations at all, but the after-sales service was responsive and attentive.
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Rating: 4 out of 5
give plenty of warning when it's unavailable and announce a precise deadline
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Rating: 4 out of 5
short delivery time. good item description and protection. good price.
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Rating: 1 out of 5
The funnel I received does not correspond to the description, it does not stop the flow of product when you remove it from the bottle, for a first purchase!!! hello damage .... Les Vergers bio de vertougit
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Response from tompress.com
Hello, I'm sorry to hear that you're not entirely satisfied with this item. I'll pass on your comments to our customer service department to find out the reason for this malfunction and to obtain more details about the difficulties encountered. Is the level set correctly? Is the tip in place? Yours sincerely
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Rating: 4 out of 5
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Rating: 4 out of 5
article corresponding to what I wished
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
As far as I'm concerned, it's going to be difficult to do better; perhaps the prices are more affordable for private individuals?
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Rating: 4 out of 5
The site is easy to use, but the order tracking system needs improvement, as no information is provided in the event of delivery problems.
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Rating: 3 out of 5
Delivery time not announced!
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Rating: 3 out of 5
good products, but disappointed by the purchase of a product that was modified between order and delivery (also on the site). And I had to pay for the return,.... so I kept a product I'd seen cheaper elsewhere, thinking I'd find one of better quality... which turned out to be the same. The photos on the site (of this product) are misleading...
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Rating: 3 out of 5
Hello I did not receive the diameter of cheese mold I ordered Received diameter 13
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Response from tompress.com
Hello, the diameter 13 corresponds to the 900-gram cheese form whose dimensions are: top diameter: 13 cm, bottom: 11.5 cm and height: 7 cm. Is this what you received? Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
Satisfied with my order (small downside a catalog to avoid going on your site to benefit friends) thank you
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Rating: 4 out of 5
very good site
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Rating: 1 out of 5
The post office charged me 9euros in customs fees because the parcel came from China.
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Response from tompress.com
Hello, I think you're mistaken, there are no customs fees on French territory, we are located in the Tarn (81). What's more, the lava stones are made from natural lava from the Etna volcano in Sicily. Sincerely yours.
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Rating: 4 out of 5
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Rating: 1 out of 5
order placed on november 8 articles received on january 19 !!!!!!!!!!!!!!!!!!!!!!!!!!! therefore no comment
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Rating: 4 out of 5
No problem correct delivery nothing to say about what I bought recommends tompress
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Very fast service.
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Rating: 4 out of 5
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Rating: 4 out of 5
All right!
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Rating: 3 out of 5
delivery times are very long for Belgium.
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Rating: 3 out of 5
very fast too bad the shipping costs are so high
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Rating: 4 out of 5
Unfortunately, it was not possible to open the cabinet in the presence of the driver. The driver had disappeared like lightning without a signature. We therefore only discovered the defective grille later. However, the cabinet is still very nice.
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Rating: 4 out of 5
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Rating: 4 out of 5
Just as I expected, used this weekend perfectly
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
the speed of delivery is very good.
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Rating: 3 out of 5
The product marked in stock was not available. I had to cancel the order after a month of waiting.
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Rating: 1 out of 5
I have the impression that your site is in fact a scam. I ordered an item at the end of december. parcel n° CB612711517FR. To this day, I still haven't received the item and I've been informed that the French post office will process my file from January 21st. I have since requested a refund for my diary and to date I have received no reply from your site.
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Response from tompress.com
Hello, The claim has been opened for the loss of your parcel by the postal services, n°43291103, the refund is requested and should arrive on your account as soon as the claim is closed. Best regards.