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A
Rating: 4 out of 5
well
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
carefree
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A
Rating: 4 out of 5
Delivery to my door on my floor
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A
Rating: 4 out of 5
Easy access
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A
Rating: 4 out of 5
I won't comment on the unit's performance. I didn't go that far because the noise was so loud. There's no way I'm sharpening my knives in the noise of a jet plane. I'm going back to the gentle hum of my old Philips sharpener.
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A
Rating: 3 out of 5
The 2m handle on the pizza peel was bent... I'm a bit disappointed, especially considering the price.
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Response from tompress.com
Hello, Our apologies. Did you note this on the delivery slip? Kind regards.
A
Rating: 4 out of 5
disappointed with nipple damaged lid
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Response from tompress.com
Hello, I'm sorry that the transport did not go as planned, a commercial gesture was made for the lid. We hope to have given complete satisfaction for this incident. Yours sincerely
A
Rating: 3 out of 5
difficult assembly
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Product corresponds well to the description
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A
Rating: 3 out of 5
Hello, A bag of flour was slightly torn (Larangais I think) certainly due to a bad wedging.
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A
Rating: 3 out of 5
Fast, efficient delivery. Product quality leaves something to be desired with certain metal-effect plastic parts (after all, for the price, it's not surprising). The most annoying thing is the product's effectiveness: it doesn't work at all.
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Response from tompress.com
Hello, could you please tell us what exactly is going on with the article? Best regards.
A
Rating: 4 out of 5
Delivery in very good condition. Speed of dispatch, as for customer service we had no exchange as everything was fine.
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A
Rating: 4 out of 5
Fast, accurate delivery
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A
Rating: 4 out of 5
Package not very sturdy and torn on arrival
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A
Rating: 4 out of 5
A cheaper port would be nice
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A
Rating: 3 out of 5
Too bad my 10 kg bag of salt was all punctured salt everywhere in the package
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Response from tompress.com
Hello, We apologize for the inconvenience. How was the box? Best regards.
A
Rating: 4 out of 5
The items received are of very good quality! I recommend them!
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A
Rating: 4 out of 5
basket not immediately available and not filled in at time of order.
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A
Rating: 4 out of 5
Prompt delivery after telephone conversation: delivery postponed due to a missing item that was not highlighted on the order.
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A
Rating: 4 out of 5
Hello, with the type of payment chosen by me: responsiveness and super fast delivery.
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A
Rating: 4 out of 5
on your site the article was mentioned free delivery. we paid delivery costs at the time of purchase. in return of my email I was told that it was an error. According to the French commercial code, you have not respected the posted price, which is fraudulent. As a matter of principle, we'll know where we stand when it comes to future purchases.
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A
Rating: 4 out of 5
Very serious and deliver a lot despite its overseas thank you
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A
Rating: 4 out of 5
Great product
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C
Rating: 4 out of 5
The bottle holder is nice and functional, reflecting the specifications described. Only non-compliant detail: the product arrived without the wooden handle present in the photo. I don't know if it was due to a factory defect or carelessness in preparing the order. It is not a cheap product, so I expected more care. In any case, it is a good product and does its job very well.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Evaluation of a basic order!
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A
Rating: 4 out of 5
sterilizer deformed under the box, impossible to see on delivery
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Response from tompress.com
Hello, Sorry, is the sterilizer damaged? Or just the carton? Kind regards.
A
Rating: 1 out of 5
No particular opinion to communicate on the article since having refused its delivery following an unacceptable delay. I maintain, however, that the "customer relations" department remains very limited in its welcome.
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Response from tompress.com
his explanations
A
Rating: 4 out of 5
Ras
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A
Rating: 4 out of 5
Everything went well and I'm satisfied with the service.
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A
Rating: 4 out of 5
The only complaint. It's not for you, but for the "Pierre de Lave" company: there's no CAD document or technical data sheet for use in the kiln. Fortunately, you were there. I asked my question and you answered me very quickly. Thank you
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A
Rating: 4 out of 5
Good merchandise and above all very fast delivery, although the shipping costs were a little too high.
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A
Rating: 4 out of 5
Too long a delay between order and delivery.
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A
Rating: 4 out of 5
excellent product ordered by chronopost late delivery considering the price it's a shame
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Response from tompress.com
Hello, indeed, the request is made, the follow-up can be done with us under reference: 27044. Best regards.
C
Rating: 4 out of 5
I really appreciated the online after-sales support
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A
Rating: 4 out of 5
for a first order I am very satisfied can be a sheet detailing.. the product would be welcome thank you
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A
Rating: 4 out of 5
The quality of the frying pan is outstanding, the only problem being the long wait (understandable in these times of health crisis).
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