English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
order quickly delivered, complies with my request, quality products
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 570 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Failure to meet delivery deadlines
Translated reviews
A
Rating: 4 out of 5
cold reception
Translated reviews
A
Rating: 4 out of 5
Hello, you sent me 5 crates of 60 bottles, whereas the order was for crates of 75 bottles. As for the quality of the crates themselves, I have nothing to complain about, it seems excellent.
Translated reviews
Response from tompress.com
Hello, Do you have 15 floors? Please do not hesitate to contact our customer service department at 0563714499 or [email protected]. Best regards.
A
Rating: 4 out of 5
well
Translated reviews
A
Rating: 4 out of 5
Product conforms to my expectations.
Translated reviews
A
Rating: 1 out of 5
Problem when ordering, they don't say they're not in stock, then the deliveryman doesn't know how to use a doorbell or takes the wrong street. The 3rd time, the parcel is damaged.
Translated reviews
Response from tompress.com
Hello, we're sorry for the delay in delivery. You can check the availability of items in real time on the site directly on the product sheet, you will then find them on the order confirmation. Best regards.
V
Rating: 4 out of 5
I am satisfied
Translated reviews
A
Rating: 4 out of 5
Average delivery time because product not available as expected. We had to call Tompress to find out. A note from them would have been nice.
Translated reviews
A
Rating: 4 out of 5
short
Translated reviews
A
Rating: 4 out of 5
Good products m
Translated reviews
A
Rating: 4 out of 5
Excellent products. Impeccable packaging. The only problem with delivery is that only the day is specified, but not the time, which means you have to be there all day.
Translated reviews
A
Rating: 4 out of 5
Hello, I find that there's too much play between the screw and the crown of the press's ratchet system. It's a shame that you can't just change the crown.
Translated reviews
A
Rating: 4 out of 5
I'm still waiting for delivery of two bins for storing potatoes.
Translated reviews
A
Rating: 3 out of 5
deliveryman not friendly and in a hurry
Translated reviews
A
Rating: 4 out of 5
Very fast delivery and satisfactory products
Translated reviews
A
Rating: 4 out of 5
Not much more to say
Translated reviews
A
Rating: 4 out of 5
A dented box.
Translated reviews
Response from tompress.com
Hello, is the flavoring still usable? Best regards.
A
Rating: 4 out of 5
Thank you
Translated reviews
A
Rating: 4 out of 5
CLEAR
Translated reviews
A
Rating: 4 out of 5
always good products at good prices
Translated reviews
A
Rating: 4 out of 5
One item was unavailable, so the order was postponed, and I didn't see it in the conditions. This was resolved after a phone call to customer service.
Translated reviews
A
Rating: 4 out of 5
Quick handling of my order. The only drawback is that the piece I received was delivered in a simple plastic envelope. A bubble envelope might have been more appropriate to protect it during transport.
Translated reviews
A
Rating: 1 out of 5
Very friendly secretaries, but lousy service
Translated reviews
A
Rating: 3 out of 5
chronopost delivery time too long
Translated reviews
A
Rating: 4 out of 5
Content.
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 3 out of 5
corks are leaking!
Translated reviews
Response from tompress.com
Hello, Could you please give me more details? I will pass on to customer service so that you can be contacted. Best regards.
A
Rating: 4 out of 5
CLEAR
Translated reviews
A
Rating: 4 out of 5
Very good product
Translated reviews
A
Rating: 4 out of 5
I did not receive the invoice for the product. There is no advice on how to use the product (especially the first time).
Translated reviews
Response from tompress.com
Hello, Our apologies. I'll send you these items by e-mail immediately. Best regards.
A
Rating: 4 out of 5
dehydrator ordered on August 8, 2020 was to be delivered within 1 week. You didn't mention that it was out of stock. In addition, it was impossible to track my order on my account. I called customer service and they told me that the product I had ordered would be delivered 10 days later.
Translated reviews
A
Rating: 3 out of 5
Invoice debited at the beginning of July, delivery at the end of August, although you announce a direct debit at the time of shipment. This is not correct.
Translated reviews
Response from tompress.com
Hello, Our apologies, we are doing our best to reduce lead times. Kind regards.
A
Rating: 3 out of 5
Corresponds to our expectations. A little complicated to assemble. Interesting recipe booklet.
Translated reviews
A
Rating: 4 out of 5
The products or the speed of delivery: ok. On the other hand, the website is unbearable. My first thought was that it wasn't adapted to tablet format, so I went to a PC and had the same problem. The keyword search doesn't work, you have to go through Google to do the search and then return to the site... no suggestion for a similar product... worse than sncf.
Translated reviews
A
Rating: 3 out of 5
DELIVERY NOT YET RECEIVED no review
Translated reviews
Response from tompress.com
Hello, Your parcel left on 03/09 and was delivered on 04/09. Luc signed for receipt. Best regards.
A
Rating: 4 out of 5
Good address
Translated reviews
A
Rating: 3 out of 5
Nice French fry cutter, but it works very poorly because the slide derails with each potato due to a cruel lack of rigidity in the device.
Translated reviews
Response from tompress.com
Hello, Try reducing the potato by cutting it in 2, if this persists, please contact us again at [email protected] or +33563714499. Best regards.
A
Rating: 1 out of 5
Bad, disappointing packaging, return to sender
Translated reviews
A
Rating: 4 out of 5
first order satisfaction correct delivery times in this period....
Translated reviews