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A
Rating: 4 out of 5
The service provided by your sales team's availability and dedication is top-notch.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Horrible packaging, the stewpot is dented on one side, the post office redid the whole package, no thanks to Michel on ...................................... No return because I had an emergency. To be seen if I make another purchase. ????????????
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Response from tompress.com
Hello, please call us on 05.63.71.44.99. Best regards.
A
Rating: 3 out of 5
Very long delivery time Order placed Delivered one month later Not even informed by the service of the delay
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Response from tompress.com
Hello, We apologize for the inconvenience caused by the delay in delivery. We informed our customers of the delay on this item in an e-mail dated July 22. This message has probably gone into your spam folder. Best regards.
A
Rating: 4 out of 5
very well
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A
Rating: 4 out of 5
The visual quality/price ratio is good, but we'll have to check how long it lasts in use.
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A
Rating: 4 out of 5
Good product
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A
Rating: 4 out of 5
I'm not sure of the accuracy of the temperatures displayed.
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A
Rating: 4 out of 5
Very good equipment as usual. The description corresponds well to the product. Easy to use and secure. Easy to clean.
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A
Rating: 3 out of 5
nothing to say corurante order
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C
Rating: 4 out of 5
Very happy on delivery, fast and very professional and present assistance. The goods received I expected something more sincerely, hive corners missing roof not stable and anti-Varroa plate non-existent. Quality price very disappointed.
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A
Rating: 4 out of 5
Satisfied with the product
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A
Rating: 4 out of 5
delivery and compliant product
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A
Rating: 3 out of 5
I ordered and received my order almost 1 month later.
I am disappointed overall even though the products ordered are of good quality.
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I am disappointed overall even though the products ordered are of good quality.
A
Rating: 3 out of 5
Time for delivery
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A
Rating: 3 out of 5
delivery: as always, the post office is very slow and very expensive.
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A
Rating: 4 out of 5
Ras everything was fine thank you
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A
Rating: 4 out of 5
Remarkable customer management from SOPHIE
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A
Rating: 4 out of 5
La Poste is not an ideal delivery method for Belgium.
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C
Rating: 1 out of 5
you are a disaster! you send broken goods without checking and expect the customer to bear the cost of reshipment because it's broken?!?! it doesn't end there
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A
Rating: 3 out of 5
customer for 8 years
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A
Rating: 4 out of 5
Fast service tresbibproduct
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A
Rating: 4 out of 5
Delivery time not respected + 8 weeks compared to what was planned Otherwise the dough machine works very well. I tried the spinach raviolini, but couldn't get the filling right. I'll get the hang of it in time.
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C
Rating: 1 out of 5
As far as I am concerned you are unreliable with zero seriousness! You sent me a broken vinegar pot as pictured and it did not break in transit but was shipped already in that condition!!! You also expect the customer to pay for the shipping!!! It does not end here not so much for the money but I will report you on all forums and to the consumer association!
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Response from tompress.com
Good morning, we are sorry that the item arrived damaged and have offered you a refund by calculating the extent of the damage. For the return, however, it is specified in the General Conditions of Sale that the return is always the responsibility of the customer. We are available for any other needs. CUSTOMER SERVICE TOMPRESS ITALIA
A
Rating: 4 out of 5
products as described
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A
Rating: 1 out of 5
Undelivered
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Response from tompress.com
Hello, The parcel is being returned to sender because Chronopost has reported an anomaly identified on the postal code or recipient's address. As soon as we receive the return, the refund will be processed. Best regards.
A
Rating: 3 out of 5
When you order a delivery, the shipping is included in the price. If any items are missing, I don't see why you have to pay twice for the delivery ???????????????
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Response from tompress.com
Hello, there is only one shipment per order. If some items are not available in stock, please take into account the delay for the shipment of your order. Best regards.
A
Rating: 4 out of 5
The spatula looks more like a beater than a spatula! the photo is not good! Otherwise to be seen in use...
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A
Rating: 4 out of 5
Very long delivery time ( 8 weeks ! ).
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A
Rating: 4 out of 5
Delivery time was very good, no negative surprises this time with last year a late delivery due to the supplier .
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A
Rating: 4 out of 5
Hello, I propose a small modification to facilitate the filling of the press: fix the 2 columns on the base with 2 additional nuts hidden in the aluminum tubes and put wing nuts at the top of the crossbar; thus, one can remove the piston and the crossbar and easily fill the press. Also find a system which prevents the tank from turning on the base...
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A
Rating: 4 out of 5
Very good, just as I expected.
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A
Rating: 3 out of 5
Hello, package not received
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A
Rating: 3 out of 5
No delivery with Chrono post
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A
Rating: 4 out of 5
Long delivery time
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A
Rating: 4 out of 5
Fast delivery and very nice product I recommend
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A
Rating: 4 out of 5
20 days for delivery, for an item in stock, is too long.
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A
Rating: 4 out of 5
Items as ordered. Good follow-up. Delivery a little slow, but that's probably due to the situation.
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A
Rating: 4 out of 5
Order/delivery time too long but good follow-up. Very good product
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A
Rating: 4 out of 5
Good quality product
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A
Rating: 4 out of 5
Very good
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