The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
The site is great and shipping is ultra fast, but the product is really bad.
In short, I really feel like I've thrown money out the window.
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Response from tompress.com
Hello, If you haven't used it, you can return it to us. Please contact our customer service department for details at [email protected]. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
Hello, there are no instructions for my tompress dehydrator? thank you.
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Response from tompress.com
Hello, Our apologies, we sent it to you by e-mail yesterday. Best regards.
A
Acheteur vérifié
Rating: 4 out of 5
Perfect Thank you
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A
Acheteur Vérifié
Rating: 4 out of 5
Super product very good
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Acheteur Vérifié
Rating: 4 out of 5
Not yet served
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V
verified buyer
Rating: 1 out of 5
initially it looks very sturdy. the grip it made with very luxurious material, soft to touch. however when i put egg mixture to cook. it started to stick to it. I had to put lot if oil in order to move and roll the egg.
the quality does not justify the price. very disappointing.
Response from tompress.com
Hello, even non-stick, a little bit of fat makes it easier to roll, especially when the pan is hot. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
Fast service
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Acheteur Vérifié
Rating: 4 out of 5
The BIG black spot is the delivery by post....2 broken verrines .
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Response from tompress.com
Hello, our after-sales service has taken care of everything. Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
On the website it says 48 hours. In reality I received it 6 days later.
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Response from tompress.com
Hello, The situation is gradually returning to normal. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
The wooden stamps for butter are not deeply enough engraved.... I'm still waiting for my ferments and rennets orders on 15.5.......
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Response from tompress.com
Hello, we are waiting for them to be restocked. Your order will be dispatched as soon as possible. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
Never disappointed by the quality of the equipment
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A
Acheteur Vérifié
Rating: 4 out of 5
Last time it was 12 days. This time it's 14 days. But in general it's good.
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A
Acheteur Vérifié
Rating: 4 out of 5
Satisfied so far with your services delivered quickly compliant products a little too much advertising in the packages but good ...
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A
Acheteur Vérifié
Rating: 4 out of 5
Hello, I placed an order with you. I phoned to find out the delivery time, as I had been waiting for several days. Your employee told me that an item was out of stock and that upon receipt, my order would be shipped. I still had nothing, so I called you a second time and was told that the item had been discontinued. what happens if I don't call?
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A
Acheteur Vérifié
Rating: 4 out of 5
Average for delivery, but you have to take the context into account. In general, it's very good.
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Acheteur Vérifié
Rating: 1 out of 5
I'm going to evaluate what, I haven't received anything yet.
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A
Acheteur Vérifié
Rating: 4 out of 5
cde confirmed and on time no particular problem
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Acheteur Vérifié
Rating: 3 out of 5
Hello, I received my stove order but there is a black film when I wash it. Can you please help me?
order placed at the beginning of april still not delivered so not satisfied with tompress
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Acheteur Vérifié
Rating: 3 out of 5
Very disappointed with the after-sales service: the product is out of stock, the restocking times have been delayed, okay, no worries, I'll wait... Except that I had no news, it was up to me to call several times to find out the restocking times and they couldn't tell me for sure when the parcel was going to be delivered... I waited 2 months before receiving it.
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A
Acheteur Vérifié
Rating: 1 out of 5
I still haven't received my order!!!!!!
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A
Acheteur Vérifié
Rating: 3 out of 5
Shipping took too long. 10 days after my order, my payment had still not been processed. Customer service was supposed to get back to me, but never did, so I had to send an e-mail to receive my product.
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Acheteur Vérifié
Rating: 4 out of 5
Quality product
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A
Acheteur Vérifié
Rating: 4 out of 5
delivery a little long but given the current circumstances it is normal, good product received
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A
Acheteur Vérifié
Rating: 4 out of 5
late delivery due to exceptional situation
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A
Acheteur Vérifié
Rating: 4 out of 5
Excellent customer service!
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A
Acheteur Vérifié
Rating: 4 out of 5
Satisfied
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A
Acheteur Vérifié
Rating: 4 out of 5
Products conform to my order. But for delivery, Chronopost, as usual, is pitiful. They show great ingenuity to make customers' lives miserable. In this case, no pick-up delivery. I went to pick it up in a remote area 20 kms from home. Waiting outside in a queue (virus obliges). Colissimo is less rotten, that's for sure.
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A
Acheteur Vérifié
Rating: 1 out of 5
I'll be able to evaluate the product when I finally receive my order...
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A
Acheteur Vérifié
Rating: 4 out of 5
No problem as usual
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A
Acheteur Vérifié
Rating: 4 out of 5
Super effective product. 2 in 1.
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Acheteur Vérifié
Rating: 4 out of 5
The pellet tongs are of only "average" workmanship, which detracts from the overall rating. I would have preferred stainless steel, or at least that the material be mentioned. In this case, it's a combination of materials that I wouldn't call very noble.
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A
Acheteur Vérifié
Rating: 4 out of 5
Serious and fast
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A
Acheteur Vérifié
Rating: 3 out of 5
Delivery time a bit long considering that the item was supposed to be in stock when ordered. Price a bit high for plastic and not degressive in relation to the number.
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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A
Acheteur Vérifié
Rating: 4 out of 5
Fast delivery Small error in order quickly corrected Good product
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A
Acheteur Vérifié
Rating: 4 out of 5
Delivery on time, product arrived undamaged.
Cake production resumed.
Keep this address !!!!!
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A
Acheteur Vérifié
Rating: 3 out of 5
Not fast despite extra delivery charges
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