Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
5 16,9k 79% 4 2 829 13% 3 706 3% 2 408 2% 1 514 2%

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Reviews 1, 3 and 4 stars

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F
Frédéric C.
Rating: 3 out of 5
following a purchase from 02/12/2025
Very good product, but well, lack of assembly instructions... If you are not handy...
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B
Bernard F.
Rating: 4 out of 5
following a purchase from 09/11/2025
Good
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DIDIER M.
Rating: 4 out of 5
following a purchase from 04/12/2025
GOOD
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OLIVIER B.
Rating: 1 out of 5
following a purchase from 03/12/2025
I was very disappointed with the non-compliant delivery of the non-refrigerated sausages "this remains a DISASTER" I inquired with the veterinary services and this type of product must be kept at 0 +4° even if they are in brine despite the call to tompress they do not understand it and are rather brief, in view of this brief response I strongly advise against tompress
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LAURENCE D.
Rating: 4 out of 5
following a purchase from 05/12/2025
Everything went well, except that the Post did not inform me that the package had arrived. Fortunately, I called you, it was you who informed me. Best regards,
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A
Alain D.
Rating: 4 out of 5
following a purchase from 03/12/2025
Nothing to report
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M
Michel D.
Rating: 3 out of 5
following a purchase from 03/11/2025
More than 4 weeks without news, then I had to send a message after this time for the order to be shipped... One part out of the 12 was broken.
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P
Patricia F.
Rating: 4 out of 5
following a purchase from 26/03/2025
Satisfied
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D
Daniel B.
Rating: 1 out of 5
following a purchase from 14/11/2025
I ordered a batch of two oil seals, I received 3 batches all taken and a part order for Reber 22 grinder, not the right one
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gilbert R.
Rating: 4 out of 5
following a purchase from 18/11/2025
nothing to report
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A
Amaya L.
Rating: 3 out of 5
following a purchase from 26/09/2025
Order error but resolution in progress
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Nadine G.
Rating: 4 out of 5
following a purchase from 23/11/2025
Just delivery a bit long
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Nathalie P.
Rating: 1 out of 5
following a purchase from 01/12/2025
Received marble slab broken
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D
Daniel P.
Rating: 3 out of 5
following a purchase from 29/11/2025
Products conform but a lot of delay in delivery due to poor choice of provider. Do not have it delivered by Chronopost due to lack of seriousness.
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P
PIERRE B.
Rating: 4 out of 5
following a purchase from 25/09/2025
Everything was in line with my expectations but it is a pity that the delays for some items were 8 to 10 weeks instead of the 4 announced.
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YVONNE M.
Rating: 3 out of 5
following a purchase from 15/09/2025
Disappointed, more than 2 months for an order postponed week after week. Let's hope this doesn't become usual!!! Best regards.
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gerard T.
Rating: 4 out of 5
following a purchase from 25/11/2025
Very fast
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PATRICKK G.
Rating: 4 out of 5
following a purchase from 27/11/2025
very satisfied
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Denis F.
Rating: 1 out of 5
following a purchase from 23/11/2025
Satisfied with my order.
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isabelle L.
Rating: 1 out of 5
following a purchase from 08/06/2025
Since June, it's been a bit long to receive the products.
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IANNONE P.
Rating: 1 out of 5
following a purchase from 20/11/2025
I received the broken pot, I only opened it on the weekend (when I could) and I was told that I had exceeded the 72 hours of the General Conditions, so what can I say
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Julie G.
Rating: 1 out of 5
following a purchase from 23/09/2025
2 months of waiting...not professional
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manolette A.
Rating: 1 out of 5
following a purchase from 22/06/2025
Way too long, several months. When the item finally arrived, it was missing 1 screw. Not serious.
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PIERRE M.
Rating: 1 out of 5
following a purchase from 20/11/2025
Very good service, the package arrived on the exact day. Congratulations to the whole team, and Happy New Year.
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jean-Marie M.
Rating: 4 out of 5
following a purchase from 16/11/2025
very well packaged. Instructions and manual leave something to be desired
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GERARD S.
Rating: 4 out of 5
following a purchase from 18/07/2025
VERY GOOD DELAY very long. Order in July and received in November without any message in between
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Gilbert R.
Rating: 4 out of 5
following a purchase from 18/09/2025
Delivery time of 2 months but good quality of customer service and products
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veronique P.
Rating: 3 out of 5
following a purchase from 16/11/2025
I thought it was made of fabric but it's my fault
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patrick P.
Rating: 4 out of 5
following a purchase from 14/11/2025
repair compliant and warranty applied
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M
Michel M.
Rating: 3 out of 5
following a purchase from 15/11/2025
1st fantastic experience .... several ++ captivated mice! But today, big flakes, they come to eat the cheese, and run away!!! What to do??? Thank you for your advice
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Jean-Claude L.
Rating: 3 out of 5
following a purchase from 21/09/2025
Blades correspond to the order; 2 months for delivery!
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gerard M.
Rating: 4 out of 5
following a purchase from 14/11/2025
Nothing to say everything is perfect
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C
Christophe L.
Rating: 4 out of 5
following a purchase from 15/09/2025
Thank you, Good product
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BRUNO N.
Rating: 4 out of 5
following a purchase from 07/11/2025
Happy but the order was on hold due to a missing item. A phone call to inform the customer would be nice. Everything was sorted out after a call from my side
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A
Anne Marie N.
Rating: 4 out of 5
following a purchase from 07/11/2025
No feedback on usage as not yet put into service. I received the satisfaction questionnaire before receiving the item which arrived after the scheduled date. Material well packaged and arrived in good condition
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D
Daniel B.
Rating: 3 out of 5
following a purchase from 07/11/2025
Some products were not available. I only received part of it. I don't know if the missing product will be sent to me. Please cancel it.
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Response from tompress.com
Hello Daniel,

Thank you for taking the time to share your feedback. We are sorry to hear that you did not receive your entire order. We invite you to contact our customer service to clarify the situation regarding the missing product and to proceed with the cancellation if necessary. Your satisfaction is our priority, and we are doing our best to improve our service.

Best regards,
The Tompress team
T
Thierry D.
Rating: 4 out of 5
following a purchase from 07/11/2025
The catalog should be free
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P
Philippe R.
Rating: 3 out of 5
following a purchase from 06/11/2025
The product was damaged, a screw was stuck next to the frame and the back plates were stapled. I repaired it. But it's a shame. I think it was a manufacturing problem. It is true that I did not check the package upon delivery.
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Response from tompress.com
Hello Mr. Rubio,
Thank you for your message. We will forward it to the manufacturer to improve quality.
Best regards.
P
Patrick T.
Rating: 4 out of 5
following a purchase from 02/11/2025
Well received the package on the announced date. And a quality of the ordered products
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NICOT M.
Rating: 1 out of 5
following a purchase from 05/10/2025
Missing product No information on order tracking Disappointing phone reception
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