English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
no problem
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Large cardboard box in good condition with no signs of damage, but the small inner cardboard box containing the dish was dented on one side. No apparent cracks on the dish. I hope the dish has not suffered any damage invisible to the naked eye. I'll contact you again if there are any problems with use.
Translated reviews
Response from tompress.com
Hello, Don't hesitate, I'll have the information marked in your file if you need to contact us. Best regards.
A
Rating: 4 out of 5
The products are very good but the delivery times are too long.
Translated reviews
A
Rating: 4 out of 5
Ras
Translated reviews
A
Rating: 4 out of 5
sterisilator slightly dent review packaging
Translated reviews
A
Rating: 4 out of 5
I am satisfied with the product but the age of the parcel was limited.
Translated reviews
A
Rating: 4 out of 5
Delivery was made to the wrong address
Translated reviews
Response from tompress.com
Hello, what happened? Please let us know the details of your delivery. Best regards.
A
Rating: 4 out of 5
packaging slightly damaged, otherwise RAS
Translated reviews
A
Rating: 4 out of 5
Despite the care taken by Tompress for shipping, one of the items was broken by the carrier.
The Tompress after-sales service was very responsive and professional.
Translated reviews
The Tompress after-sales service was very responsive and professional.
A
Rating: 4 out of 5
I am very satisfied with the product I ordered, unfortunately I had a few problems with the deliveryman. Fortunately, the delivery company made up for it ...
Translated reviews
A
Rating: 4 out of 5
You have to be available for the carrier (9am-5pm slot). The doorbell didn't work, which I didn't know, and 2 minutes after the carrier arrived I found a notice telling me I was absent. Why put cell phone numbers on parcels if the courier doesn't use them? The carrier's phone number is overtaxed, which is very unpleasant.
Translated reviews
A
Rating: 3 out of 5
Cardboard box in very poor condition, patched up with tape in all directions. No assembly or operating instructions. Very, very average quality.
Translated reviews
Response from tompress.com
Hello, when La Poste repackages a parcel, don't hesitate to ask for the accompanying notice or to refuse the parcel if in doubt. I'll send you the notice by e-mail. Best regards.
A
Rating: 3 out of 5
No sooner had I ordered my item (March 10, 2019) than I was told it was out of stock (March 11, 2019). A delay of 6 to 8 weeks (May 6, 2019) was announced if I maintained my order; I maintained it and was delivered, 16 weeks after the order (July 3, 2019), certainly because I made a reminder. There's no need to be in a hurry.
Translated reviews
A
Rating: 4 out of 5
Delivered quickly, looks as good as new, very satisfied.
Translated reviews
A
Rating: 4 out of 5
well
Translated reviews
A
Rating: 1 out of 5
A shopkeeper in another neighborhood contacted us to inform us that a parcel in our name had been found in the dumpster near his business.
Translated reviews
Response from tompress.com
Hello, Are you sure it's really our parcel? We have a receipt against signature from Chronopost for the delivery of the parcel we sent you via their service. Please contact us again on 05.63.71.44.99, we remain at your disposal. Best regards.
A
Rating: 3 out of 5
Hello, Your service is aware of my problem with the chronopost delivery, for which I asked for a refund, and I'm still waiting for a reply from you. As for everything else, I have nothing to complain about.
Best regards Mr ARROYO
Translated reviews
Best regards Mr ARROYO
Response from tompress.com
Hello, Our after-sales service is currently investigating the complaint and will keep you informed. Best regards.
A
Rating: 3 out of 5
Bad experience with this product, usually I'm not disappointed with tompress I'm waiting for my refund
Translated reviews
A
Rating: 4 out of 5
CLEAR
Translated reviews
A
Rating: 4 out of 5
Simply the tracking of the package, I had taken an express delivery and I was notified 2 days after the arrival of the package.
Translated reviews
A
Rating: 1 out of 5
Hello, For your information I went today to pick up my parcels at La Poste in Douvaine (it took me 2h00 of round trip time) moreover the counters are open from 9h15 to 10h15 and from 14h00 to 16h00. I arrived at 11.15am, so you can imagine what I found. Fortunately the employees agreed to serve me There was only one package this order if n° 408555 dated 13/06/2019 d
Translated reviews
A
Rating: 4 out of 5
Good quality product, fast delivery but too big. However, my machine is an RGV 275 Bon. The main thing is that it's protected from dust
Translated reviews
A
Rating: 4 out of 5
I don't know about delivery, the post office has been down since the end of March and parcels are easily 5 to 6 days late. On your side it's very good
Translated reviews
A
Rating: 4 out of 5
very good products, but delivery was delayed twice.
Translated reviews
A
Rating: 4 out of 5
Everything impeccable
Translated reviews
A
Rating: 4 out of 5
We are very satisfied with the quality products. Thank you...
Translated reviews
A
Rating: 4 out of 5
Satisfied and happy with the products.
Translated reviews
A
Rating: 4 out of 5
The outside diameters (inlet and outlet) of the cork stopper are just a millimeter too small to ensure a good seal over the long term (several years), and what's more, the stopper is made of agglomerated cork granules. So I replaced it with a real, solid cork that I drilled to fit the tap. The faucet is OK.
Translated reviews
A
Rating: 3 out of 5
The service is fast I'm happy
Translated reviews
A
Rating: 4 out of 5
the delivery was not made on time as promised. I was told 48 hours, ordered on Tuesday and only received it the following Monday.
Translated reviews
A
Rating: 4 out of 5
Good product fast delivery
Translated reviews
A
Rating: 4 out of 5
I use the weeder to control weeds in my 40 cm wide between-rows. The 35 mm blade is perfect for the job. However, you don't want the weeds to get too high, so you'd better use the tool regularly in dry weather. The settings are simple but sufficient. The blades could do with a sharpening when you buy them...
Translated reviews
V
Rating: 3 out of 5
Item was not dispatched, after a month I had to chase it up, I was then told the item was not available, and I would need to send more money for a similar item, I was then told a customer had cancelled an order and they could now send me the item I originally ordered
Response from tompress.com
Hello, Sorry, but I do not understand the problem, you ordered the reference: MATGM40T which was not available in stock when you placed your order and we have shipped the reference MATGM40T upon replenishment. Best regards.
A
Rating: 4 out of 5
Although my order was not available in full, I was asked if I wanted a partial delivery and if I maintained my order for the item that was temporarily unavailable; this was dispatched within the announced timeframe. Well done
Translated reviews
A
Rating: 1 out of 5
Not a good product at all
Translated reviews
Response from tompress.com
Hello, What's wrong with the saw blade? Did you also have a delivery problem? Please let us know if you have any problems at 05 63 71 44 99 or by e-mail at [email protected]. Best regards.
A
Rating: 3 out of 5
Item looks fine, but the iron rod used for pitting has been deformed since 1st use.
Translated reviews
A
Rating: 4 out of 5
No email or sms before the first delivery, obviously I was absent ... 2nd delivery: damaged box, the gentlemen did not have time, signature and oust Good after unpacking, no breakage that's the main thing Thank you, speed and product meets my expectations
Translated reviews
A
Rating: 4 out of 5
I lost more than 4 m of hose, too small and with holes every 3 cm.
Translated reviews
Response from tompress.com
Hello, I am opening a file with our after-sales service. Please let them know the batch number of the hose concerned at [email protected] or 05 63 71 44 99. Best regards.
A
Rating: 4 out of 5
My delivery arrived in two days. Reaching your partners was difficult. Customer service was friendly but I would have preferred direct contact with geodis, which would have saved me a lot of trouble.
Translated reviews
A
Rating: 4 out of 5
Very useful device
Translated reviews