Customer reviews of tompress.com

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/02/2019 à 20h42

Very satisfied

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2019 à 18h03

bjr not at all happy with the delivery delivered to the wrong address

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Response from tompress.com Published on 14/02/2019

Hello, I see that you have collected the parcel directly from the carrier. Please let us know about your delivery experience by emailing [email protected] or calling 05 63 71 44 99. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2019 à 16h07

very good products true to my order

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2019 à 09h39

The lack of availability of certain products means that shipping is slowed down, which is a real shame... but you're informed from the outset.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2019 à 06h52

fast, well packed, nothing to say

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/02/2019 à 16h44

Very good products fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/02/2019 à 15h29

parts conform to my expectations, parcel received in good condition as well as its contents.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/02/2019 à 14h10

Hello, I received the parcel 1 hour after my first evaluation.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/02/2019 à 12h39

Fine

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/02/2019 à 08h03

Very fast delivery, good choice of products on the site, but the quality of the vacuum-packed bags from the previous order was very average More than half of the fish vacuum-packed for freezing was no longer vacuum-packed at the time of consumption ... I'm waiting to see how this new delivery will fare in terms of bag tightness ...

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/02/2019 à 07h40

For REBER support, it seems to me that the link with the manufacturer is missing... You shouldn't sell what you have in stock, but what the customer wants (ref REBER INOX manual chopper 10 INOX).

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/02/2019 à 03h10

conforming merchandise and delivery ahead of schedule

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/02/2019 à 20h13

short

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/02/2019 à 19h34

Despite a small problem with the carrier for the first time, customer service was able to do what was necessary and the re-delivery was made quickly and without problems. The products are of good quality and very well packaged.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/02/2019 à 16h38

I received the box well blown up. I am puzzled by the handling of the parcels.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/02/2019 à 14h27

it corresponded to what I had ordered well

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Acheteur Vérifié

Rating: 3 out of 5

Published on 11/02/2019 à 13h15

wanted bf rights

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/02/2019 à 12h50

Pleasant service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/02/2019 à 12h45

I love making my own charcuterie with free-range pork and good products from you.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/02/2019 à 12h23

Why put so much documentation in the parcels? It's not interesting and it pollutes for nothing, which is a real shame.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 11/02/2019 à 12h06

I still haven't received the parcel

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Response from tompress.com Published on 12/02/2019

Hello, The parcel is noted delivered. Please contact our customer service department on 05 63 71 44 99. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/02/2019 à 11h27

Fine

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/02/2019 à 11h21

very good device

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Acheteur Vérifié

Rating: 3 out of 5

Published on 11/02/2019 à 11h12

Hello What's the point of putting a phone number on the delivery if the driver leaves a notice if he doesn't feel like using it when he arrives? I called the delivery service to make a new delivery the next day with a paid call, even though I was there on the day of delivery. Thank you very much.

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Response from tompress.com Published on 12/02/2019

Hello, Thank you for this clarification and we will inform the transport company. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/02/2019 à 11h04

Delivery a little long but justified because an item was missing

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/02/2019 à 10h48

great product but a bit expensive

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/02/2019 à 10h43

Hello Stainless steel grills and knives rust Not the right stainless steel Cordially

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Response from tompress.com Published on 12/02/2019

Hello, I see that your order includes stainless steel, but also steel. Please dry it immediately after washing. Best regards.

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Verifizierter Käufer

Rating: 3 out of 5

Published on 11/02/2019 à 10h20

Advance payment and commercial invoice documents are not congruent. The tax rates are different (19 prepayment, 20 commercial invoice).

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Response from tompress.com Published on 12/02/2019

Hello, France is subject to a VAT of 20. Best regards

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/02/2019 à 07h36

fine

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Acheteur Vérifié

Rating: 3 out of 5

Published on 05/02/2019 à 20h01

Hello I wrote an email because the hive arrived with the bottom screws holding the tray incorrectly implanted and with screws missing I have not had a response.

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Response from tompress.com Published on 06/02/2019

Hello, We have received the photos and thank you for them. You should be contacted by our after-sales service shortly. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/02/2019 à 17h26

nothing to say

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/02/2019 à 16h34

Good product that I was familiar with. Your services are still expensive.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 05/02/2019 à 10h04

Hello, I would like to inform you that the bag of salt inside the packaging box was open. Instead of the 5 kg we ordered, we only received 4.

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Response from tompress.com Published on 01/01/1970

1 Kg"

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/02/2019 à 08h11

I have never been disappointed with the products or the delivery.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/02/2019 à 21h30

I have not yet tried the product I received and have not had the opportunity to contact customer service, hence the 4 out of 5 star rating for these two lines.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/02/2019 à 21h09

Everything is correct, I would recommend you to others.
Thank you

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/02/2019 à 08h43

Conforms to product ordered

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/02/2019 à 07h11

compliant

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Acheteur Vérifié

Rating: 3 out of 5

Published on 29/01/2019 à 10h30

Correct packaging but left-hand plate deformed despite packaging Very disappointed

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/01/2019 à 05h25

Very fast delivery, but the packaging was far too light, just opaque plastic which did not protect the book. Fortunately, it did not arrive damaged.

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