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A
Rating: 4 out of 5
As satisfied as ever with Tom Press
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
totally excessive delivery times.
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Response from tompress.com
Hello, Your order has indeed had to wait for the restocking of certain references that were out of stock. We are doing our best to reduce this delay. Best regards.
A
Rating: 3 out of 5
Delivery a little long, but it's the first time.
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A
Rating: 4 out of 5
Correct delivery time material in good condition
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A
Rating: 1 out of 5
Order not received
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Response from tompress.com
Hello, the Belgian post office is experiencing technical problems which are causing delays in the delivery of your parcel and we are very sorry about this. Best regards.
A
Rating: 1 out of 5
Never received....
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Response from tompress.com
Hello, the Belgian post office is experiencing difficulties with deliveries, but it seems to be sorted out and your parcel should arrive shortly. Best regards.
A
Rating: 4 out of 5
Good device, but poorly written and unsuitable instructions.
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Response from tompress.com
Hello, We will see to improve it. If you have any suggestions, please do not hesitate Best regards.
A
Rating: 1 out of 5
After more than 15 days, I'm still waiting for my parcel???
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Response from tompress.com
Hello, We're sorry, but the Belgian post office is having problems processing parcels. You can contact them for a detailed follow-up. Best regards.
A
Rating: 3 out of 5
I had initially put in a notice before the after-sales service contacted me. To this day, I still haven't received any merchandise but the after-sales service took the trouble to give me a call and explain why. I'll come back to assess the merchandise once I've received it.
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A
Rating: 4 out of 5
bottles as described
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V
Rating: 4 out of 5
Very high shipping costs. Is that really necessary?
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A
Rating: 4 out of 5
a bit quick to talk about experience".
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A
Rating: 3 out of 5
delivery times too long
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A
Rating: 4 out of 5
a small accounting error which has generated costs for me and which requires a commercial gesture to date non-existent. Thank you for your consideration.
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Response from tompress.com
Hello, Yes, this is planned for your next order. Once again, our apologies. Best regards.
A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
tres bon materiel nous avons déjà fait une 100 de liters de jus de pommes
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A
Rating: 4 out of 5
too expensive for labels
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A
Rating: 4 out of 5
very happy with my order
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C
Rating: 4 out of 5
comments for itself ; but I would change the potato package that opens easily to a bag with ties that tighten and stay more snug and closed
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Response from tompress.com
Good morning, thank you for your report regarding the item you purchased. CUSTOMER SERVICE TOMPRESS ITALIA
A
Rating: 4 out of 5
note on the 48h delivery time..... actually 96 h...
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A
Rating: 4 out of 5
bonjour materiel tres bien
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A
Rating: 4 out of 5
smooth as ordered fast delivery
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A
Rating: 4 out of 5
Professional website. Very friendly telephone response.
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A
Rating: 4 out of 5
items delivered as ordered. however, one problem with the delivery: the carrier mistreated the parcel, everything was loose in the box, and the little polystyrene used to wedge the chopper didn't hold up. at first glance, nothing was broken and the chopper seems to work.
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A
Rating: 4 out of 5
Hello, Good overall quality but several of the screws supplied are already rusty and one is unusable. I regret not having been able to take advantage of the free delivery offered the day after my order... Or at least to have benefited from a small commercial gesture.
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A
Rating: 4 out of 5
Good product
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A
Rating: 3 out of 5
I was not satisfied with the delivery service (imposing a one-day delivery period on a parcel after an "initial visit" not agreed in advance is not acceptable).
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Response from tompress.com
especially since I wasn't even alerted the day the deliveryman supposedly came to my house. The response given by your service when I reported this is not convincing either."
A
Rating: 4 out of 5
Thanks for everything Erick.
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A
Rating: 4 out of 5
Good product
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A
Rating: 4 out of 5
A 45 l press ordered on August 28th and still not delivered on September 25th .... I don't know if I'll get my money back.... 48H delivery is pure rip-off
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Response from tompress.com
Hello, Your parcel left on 14/09 as soon as the press was restocked. It seems that the carrier has had difficulties in arranging delivery with you since the next working day. We have noted your refusal to receive this item and request that the parcel be returned to our warehouse. Upon receipt, we will proceed with the refund as agreed. Best regards.
C
Rating: 4 out of 5
Fast shipping the goods arrived without any problems
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A
Rating: 4 out of 5
Little lack of information on delivery tracking.
Would like to receive emails.
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Would like to receive emails.
A
Rating: 4 out of 5
No problem ordering, delivery on time, excellent product.
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A
Rating: 4 out of 5
The 2 euro coupon is simply ridiculous. It's better not to give them away.
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A
Rating: 4 out of 5
unfortunately, delivery was delayed by more than a week because the product was not available, even though it was "in stock" on the website
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A
Rating: 4 out of 5
Not yet used, so efficiency? apparently everything works and is as ordered.
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A
Rating: 4 out of 5
No worries
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A
Rating: 4 out of 5
For delivery, it would be nice to be able to choose the day and time online.
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A
Rating: 4 out of 5
very good for me greeting pleasure to recommend
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A
Rating: 4 out of 5
As usual, fast, efficient and complete. Satisfied with my order, delivered on time.
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