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A
Rating: 4 out of 5
smooth as ordered fast delivery
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Professional website. Very friendly telephone response.
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A
Rating: 4 out of 5
items delivered as ordered. however, one problem with the delivery: the carrier mistreated the parcel, everything was loose in the box, and the little polystyrene used to wedge the chopper didn't hold up. at first glance, nothing was broken and the chopper seems to work.
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A
Rating: 4 out of 5
Hello, Good overall quality but several of the screws supplied are already rusty and one is unusable. I regret not having been able to take advantage of the free delivery offered the day after my order... Or at least to have benefited from a small commercial gesture.
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A
Rating: 4 out of 5
Good product
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A
Rating: 3 out of 5
I was not satisfied with the delivery service (imposing a one-day delivery period on a parcel after an "initial visit" not agreed in advance is not acceptable).
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Response from tompress.com
especially since I wasn't even alerted the day the deliveryman supposedly came to my house. The response given by your service when I reported this is not convincing either."
A
Rating: 4 out of 5
Thanks for everything Erick.
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A
Rating: 4 out of 5
Good product
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A
Rating: 4 out of 5
A 45 l press ordered on August 28th and still not delivered on September 25th .... I don't know if I'll get my money back.... 48H delivery is pure rip-off
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Response from tompress.com
Hello, Your parcel left on 14/09 as soon as the press was restocked. It seems that the carrier has had difficulties in arranging delivery with you since the next working day. We have noted your refusal to receive this item and request that the parcel be returned to our warehouse. Upon receipt, we will proceed with the refund as agreed. Best regards.
C
Rating: 4 out of 5
Fast shipping the goods arrived without any problems
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A
Rating: 4 out of 5
Little lack of information on delivery tracking.
Would like to receive emails.
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Would like to receive emails.
A
Rating: 4 out of 5
No problem ordering, delivery on time, excellent product.
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A
Rating: 4 out of 5
The 2 euro coupon is simply ridiculous. It's better not to give them away.
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A
Rating: 4 out of 5
unfortunately, delivery was delayed by more than a week because the product was not available, even though it was "in stock" on the website
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A
Rating: 4 out of 5
Not yet used, so efficiency? apparently everything works and is as ordered.
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A
Rating: 4 out of 5
No worries
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A
Rating: 4 out of 5
For delivery, it would be nice to be able to choose the day and time online.
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A
Rating: 4 out of 5
very good for me greeting pleasure to recommend
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A
Rating: 4 out of 5
As usual, fast, efficient and complete. Satisfied with my order, delivered on time.
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A
Rating: 4 out of 5
The delivery time is too long. But the product is just what we wanted. And good follow-up, good communication
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A
Rating: 4 out of 5
Very good service. Fast delivery. Just a little disappointed that the fruit harvesting nets are not larger. But it was indicated in the comments before purchase.
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A
Rating: 4 out of 5
Worry-free, quickly satisfied
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A
Rating: 3 out of 5
Much too large for my slicer (despite the dimensions indicated). Unfortunately I had to send it back this week. Awaiting refund...
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A
Rating: 4 out of 5
hesitation between grinder/rape to make apple juice. in the end, ideal device for my volume of apples to be reduced.
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A
Rating: 4 out of 5
meets my expectations
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A
Rating: 3 out of 5
Vacuum machine bought 3 years. 3 return for repair does not weld well Very dissatisfied very good customer I am very above especially warranty exceeds .
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Response from tompress.com
Hello, have you tried cleaning the sealing bar and the seals? On your machine, pay attention to the potentiometer. If you have any questions, please don't hesitate Best regards.
A
Rating: 4 out of 5
I ordered a pasta machine with motor. A little long for motor (2 months) but goods ok
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V
Rating: 4 out of 5
I did not receive any information that a product was not in stock and waited 10 days for delivery. Otherwise everything was fine...
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A
Rating: 4 out of 5
nothing to say about the service, fast shipping, friendly customer service.
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A
Rating: 4 out of 5
very well
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A
Rating: 4 out of 5
Great product, incredible price, we're very happy
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A
Rating: 4 out of 5
for today's unformed delivery
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A
Rating: 3 out of 5
The delivery man didn't want to put the wine press in the cellar, even though there are no stairs, it's on a slope that there's room, he left the press in front, telling me that he wasn't allowed to enter the house, which was a problem because I live alone, the press on a pallet with his cart he could have done alone, I asked a neighbor who slid it in with a rope,
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A
Rating: 4 out of 5
Fast delivery. Very easy to use and highly effective.
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A
Rating: 3 out of 5
Material damaged but not visible on receipt. Still no news from after-sales service.
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Response from tompress.com
Hello, the after-sales service has tried to reach you several times, please call back on 05 63 71 44 99, your tracking number is 21348. Best regards.
A
Rating: 4 out of 5
cde made on August 29, delivery on September 6 (without warning).
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Response from tompress.com
Hello, The carrier should have agreed with you the day of delivery, our apologies, we will not fail to report this behavior. Best regards.
V
Rating: 4 out of 5
Good
A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
The hole for the tap was not made After I called Tompress, I was told that this was normal.
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Response from tompress.com
Hello, you can choose the diameter of tap that suits you best by drilling the barrel to your liking. Best regards.
A
Rating: 3 out of 5
Despite the extra cost of chronopost, delivery delayed by 24 hours by the deliveryman without warning or information, unacceptable given the extra cost.
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Response from tompress.com
Hello, The complaint has been made to chronopost, we will keep you informed. Best regards.