The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Corresponds to my order however paid €8 to have it express within 48h it's expensive and didn't arrive on time. It should have been delivered on Saturday, the post passes by my place, yet delivered on Monday.
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Jean Luc S.
Rating: 4 out of 5
following a purchase from 24/09/2025
very nice product. Impeccable delivery and very well packaged. Just a pity about the lack of information on shipping.
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Michel J.
Rating: 1 out of 5
following a purchase from 14/10/2025
catastrophic delays
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Emmanuel R.
Rating: 1 out of 5
following a purchase from 06/08/2025
Deliveries several months after the order
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Françoise B.
Rating: 4 out of 5
following a purchase from 04/10/2025
A well-appreciated tool. Setting up the grid requires strength (difficult for me) but once set up, what a pleasure for pureed corms, quince, and apples.
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Jean-François C.
Rating: 1 out of 5
following a purchase from 25/09/2025
I only received part of my order
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Francois Z.
Rating: 4 out of 5
following a purchase from 09/10/2025
Great
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Dominique M.
Rating: 4 out of 5
following a purchase from 12/10/2025
Hello, perfect I recommend Best regards
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Dominique B.
Rating: 1 out of 5
following a purchase from 15/09/2025
Order placed in mid-September since ..... no news, and of course: NOTHING received
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Denis B.
Rating: 4 out of 5
following a purchase from 08/10/2025
Good
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Jean L.
Rating: 4 out of 5
following a purchase from 05/10/2025
Good equipment
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Jacques W.
Rating: 4 out of 5
following a purchase from 07/10/2025
Order received quickly
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Marie B.
Rating: 1 out of 5
following a purchase from 03/06/2025
Very long delivery time
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Patrick C.
Rating: 4 out of 5
following a purchase from 26/09/2025
well received, I don't know if there is the exact quantity, I would have preferred to have in a pack of 100 capsules rather than all in the box. but I trust you on the quantity
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Claude M.
Rating: 4 out of 5
following a purchase from 26/09/2025
excellent
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Françoise V.
Rating: 4 out of 5
following a purchase from 26/09/2025
Thank you very much
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Gaellic L.
Rating: 3 out of 5
following a purchase from 26/09/2025
The delivery times within 24H were not respected.
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Martine P.
Rating: 4 out of 5
following a purchase from 17/09/2025
Perfect
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Regis T.
Rating: 4 out of 5
following a purchase from 04/09/2025
Package undamaged and received within a correct timeframe
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Patrick L.
Rating: 1 out of 5
following a purchase from 27/08/2025
I order a product that is in stock, I send the payment and I'm told that it is not in stock due to a lack of parts, why not, but don't say that it is in stock and I have been waiting for 3 weeks with no news, and yet I have always ordered from Tompress, it's really a shame, I am very disappointed.
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Alain A.
Rating: 4 out of 5
following a purchase from 15/09/2025
in line with expectations, on time, very good. See you soon
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Alain T.
Rating: 4 out of 5
following a purchase from 05/09/2025
In line with my expectations
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J-F L.
Rating: 1 out of 5
following a purchase from 09/09/2025
The split scourtin is unusable, as it has melted over a quarter of the surface.
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Rudy S.
Rating: 4 out of 5
following a purchase from 09/09/2025
I really love Tom Press, I give it 4 stars because the products and everything I need regarding cooking can be found there, that said, I don't give five stars because in my opinion, the prices are too high! I know that quality comes at a price but within certain limits. However, I still recommend it.
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Anne Marie M.
Rating: 4 out of 5
following a purchase from 28/07/2025
Happy with the purchased products. However, a 2-month wait is a bit long. On the other hand, I had taken the necessary steps for a change of address and it was delivered to my old address. So an additional wait.
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Nicole B.
Rating: 3 out of 5
following a purchase from 07/09/2025
I did not receive what I ordered beef intestines instead of pork or lamb I made a complaint to customer service I have no response
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Frederic C.
Rating: 4 out of 5
following a purchase from 04/09/2025
Very good
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Didier M.
Rating: 4 out of 5
following a purchase from 03/09/2025
Good product that meets my expectations
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Emmanuelle B.
Rating: 4 out of 5
following a purchase from 04/09/2025
Not very clear between delivery address and billing address, so the package I was supposed to give arrived at my place, too bad but not a big deal otherwise everything is good and fast
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Emilie R.
Rating: 1 out of 5
following a purchase from 01/09/2025
I am waiting for the refund of the shipping costs because my package took a week to arrive instead of 48h. Thank you
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Mylène S.
Rating: 4 out of 5
following a purchase from 02/09/2025
very good. thank you
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Elie J.
Rating: 1 out of 5
following a purchase from 28/08/2025
I received the Reber 600w spiny in insufficient packaging and the electrical box was exploded. Customer service did not make a commercial gesture, I paid fully for its replacement.
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Marthe S.
Rating: 1 out of 5
following a purchase from 27/08/2025
The thorny one purchased is unusable. It falls apart as soon as you try to turn the crank and the attachment to the work surface does not hold. 90 euros thrown in the trash.
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Michel M.
Rating: 4 out of 5
following a purchase from 30/08/2025
The delivery person dropped the package 600 meters away in another street. It was brought back to me. For the thorny one, I pressed the tomato waste and recovered 1L from 9L of juice, see you soon.
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Stéphane D.
Rating: 4 out of 5
following a purchase from 31/08/2025
R
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Alain B.
Rating: 1 out of 5
following a purchase from 31/08/2025
I received a non-compliant part because no dimension of the object was present in the catalog. I requested an exchange by email and no one bothered to respond. I am very angry.
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Bertran D.
Rating: 4 out of 5
following a purchase from 28/08/2025
well received the package. I haven't tried it yet
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Melanie B.
Rating: 1 out of 5
following a purchase from 28/08/2025
I did not receive the delivery code so the package waited at the post office for almost a week before I picked it up and despite my prior call to ensure that the color was correct and the information noted again in the order comments, the color received was not the right one…
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Marie Christine L.
Rating: 1 out of 5
following a purchase from 22/08/2025
The part has a defect and I can't reach you by phone
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Jean W.
Rating: 4 out of 5
following a purchase from 29/08/2025
Everything is good except for the measurements of the neck. It should specify whether the given diameter is internal or external.
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