The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
we had problems with Chronopost, we were at home as indicated and they did not deliver the package is returned to Toulon and we just received this Thursday 13 directly at the Post Cavalaire
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Response from tompress.com
Hello, we're sorry for the inconvenience, but you didn't give Chronopost a telephone number to contact you. Please contact our sales department 05.63.71.44.99 to complete your customer account.
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Acheteur Vérifié
Rating: 3 out of 5
order on january 31 received on 29 04 2018 too long
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Response from tompress.com
Hello, The package was indeed delivered to you on 29/03/2018, as soon as the kit was restocked. Our apologies for the delay. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Thank you for the leaflet sent on request
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Acheteur Vérifié
Rating: 4 out of 5
well, it's true that the ARDECHE is not sauerkraut country. but with such a pretty stoneware pot, with a water reserve, and the most serious packaging, (one finds the perfectionist side of your country,) it only remains for me to get into practice, and make a success of the recipe. thank you again.
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Acheteur Vérifié
Rating: 4 out of 5
fast, efficient service
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Acheteur Vérifié
Rating: 3 out of 5
just the delivery was a bit late but very good contact and good merchandise
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Acheteur Vérifié
Rating: 4 out of 5
bottles of beer or cider
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Acheteur Vérifié
Rating: 4 out of 5
casings too small for the slim sausage funnel
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verified buyer
Rating: 3 out of 5
The item that I ordered was delivered with a european plug. I have therefore had to order an adaptor from european to13 amp UK - not an item that would be commonplace in a UK household. This company chooses to market its products in the UK; it should therefore make arrangements to ensure that items sold to the UK are appropriate. Not impressed.
Response from tompress.com
Hello We are sorry for this error, usually we join it on the package, if you are agree, we can send you it quickly I will be waiting for your answer. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
the order still hasn't left tom ressp
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Response from tompress.com
Hello, the item you ordered is currently being restocked. We will do our best to shorten the delay. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Delay a bit long but good quality
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Acheteur Vérifié
Rating: 4 out of 5
i was a little worried because i didn't know if the delivery had left, and given the recent social unrest, i was in a state of indefiniteness. but everything went smoothly today because the merchandise arrived, was well received by my wife, and above all was superbly well packaged. bravo mr pierre, now all we have to do is put it on. a sauerkraut in ARDECHE."
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Response from tompress.com
Hello, I would like to thank you for this very encouraging message and pass on your thanks to Pierre. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Good quality equipment
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Acheteur Vérifié
Rating: 4 out of 5
bonsoir les pièces sont impeccables, aurait vous une grillr inox avec des trous de Diam 8 merci
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Response from tompress.com
Hello, we offer the reference hac12rebgi08, please visit our product page or contact us on 05 63 71 44 99 See you soon.
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Acheteur Vérifié
Rating: 3 out of 5
No comment product and delivery ok
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Acheteur Vérifié
Rating: 4 out of 5
The post office notified the parcel on delivery while I was there, using a carrier might be better.
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Acheteur Vérifié
Rating: 4 out of 5
Poor design of the peeler, leakage at the crank, to prevent it from leaking, the fruit should be placed at the screw and not on the flat part, the filling hole should be offset towards the sieve.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, 3 hoses were pierced. I detected 2 during rinsing, but not the third. Which of course was placed right in the middle of a sausage during production. In addition, a weakness in another section" caused another piece to be pierced.
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Acheteur Vérifié
Rating: 4 out of 5
short
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Acheteur Vérifié
Rating: 4 out of 5
order and delivery without surprises good
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
As far as I'm concerned, everything is fine, but I ordered the wrong type of machine (22 instead of 12). The return postage and the cost of my new order are just as expensive as the material I ordered. It's almost twice as much. So I'm going to try and find a store in my area, but the Tompress material is very good.
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Acheteur Vérifié
Rating: 3 out of 5
very long delivery time, impossible to know where the parcel is, two weeks delivery time is a lot.
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Response from tompress.com
Hello, Our apologies, this is not the usual delay, I invite you to contact us so that we can open a claim with the postal services. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Tom press top but really too expensive
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Acheteur Vérifié
Rating: 4 out of 5
R.A.S COMME DAB
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Acheteur Vérifié
Rating: 4 out of 5
Everything is always perfect at tompress. For the moment I have no comments to make, only congratulations. Bravo, keep up the good work, maybe a price cut would be nice, but not at the expense of quality. The ball is in your court.
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Acheteur Vérifié
Rating: 4 out of 5
Impeccable material.long and unfortunate delivery.
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Response from tompress.com
Hello, sorry to hear that the delivery did not go as planned. Please send us the details by e-mail directly to [email protected] so that we can make the necessary arrangements. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
serious to recommend
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Acheteur Vérifié
Rating: 1 out of 5
To be able to evaluate an order, you would have to have already received it. On the other hand, customer service is not very commercial, even very unpleasant. I would have preferred to give a positive review if everything had gone well. So for the time being, I'm giving a very unfavorable or even negative review. I hope that all this will be arranged so that I can change my mind.
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Acheteur Vérifié
Rating: 3 out of 5
delivery times too long
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Acheteur Vérifié
Rating: 3 out of 5
Broken and non-functioning merchandise.
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Response from tompress.com
Hello, Your item has unfortunately been damaged in transit. A file has been opened with our after-sales department to take the necessary action. We apologize for the inconvenience. We'll get back to you as soon as possible. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery time too long
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Verifizierter Käufer
Rating: 4 out of 5
Everything was too good. Top delivery.
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Acheteur Vérifié
Rating: 4 out of 5
1 etoile pour la livraison car le transporteur a été incorrect payé 14 Euros pour livraison 24 h lui a livré un jour apres car je cite ces paroles normalement je ne livraison pas qd il n' y a qu'un colis et jamais apres 13h desolée si il est pas organisé et je suis pas responsable du nbre de colis qu'on donne lui a livrer et si sa depasse son tps de travail
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Response from tompress.com
do you have to explain his attitude to me?"
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Acheteur Vérifié
Rating: 4 out of 5
Delivery arrived a day late. Nice welcome gift.
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Acheteur Vérifié
Rating: 4 out of 5
chowders too big
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Acheteur Vérifié
Rating: 4 out of 5
Very good merchandise
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compratore verificato
Rating: 4 out of 5
Excellent value for money. Goods arrived ni expected time, in fact even early. Packaging in place. Merchandise meets my expectations exactly.
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Acheteur Vérifié
Rating: 4 out of 5
good service.serious company.
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Acheteur Vérifié
Rating: 4 out of 5
Product conforms to my expectations.longevity remains to be seen.order shipped and arrived on time.reception without problems.
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