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A
Rating: 4 out of 5
It's a very good article, but a bit expensive. Too bad I couldn't find this kind of article at Tom Press, otherwise I'd have had to shop around.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Order conforms to order
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A
Rating: 4 out of 5
Easy to order, large selection and quality products. Fast delivery. Very satisfied with this supplier.
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A
Rating: 4 out of 5
correct product, remains to check the length which is expected to be 5 m ? ? ?
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A
Rating: 4 out of 5
first experience but not necessarily the last. to be seen
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A
Rating: 4 out of 5
fast delivery with correct packaging, goods corresponding to my order and of good quality
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A
Rating: 4 out of 5
Fast delivery, compliant product
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A
Rating: 3 out of 5
During deliveries, fragile containers, especially glass bottles (1L), should be wrapped a little more carefully as they are just placed in the box without any protection around them. Speed of delivery. Products met our expectations.
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A
Rating: 4 out of 5
No particular problem.Delivery conforms.At first sight good product,To see in time.
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A
Rating: 4 out of 5
Fast delivery, but I was a little disappointed not to have been informed of the day of the delivery. I'll test it this weekend. To be continued... :)
One small question though: how is the vacuum created when the casing is inserted???
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One small question though: how is the vacuum created when the casing is inserted???
Response from tompress.com
This machine is equipped with a patented system that effectively prevents air from escaping when backing. You'll see that the funnels are grooved precisely for this purpose. Best regards.
A
Rating: 4 out of 5
always at the customer's service
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A
Rating: 4 out of 5
Although I haven't tried it out yet, the product seems to be up to scratch.
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A
Rating: 4 out of 5
Box damaged and always dented Spreaders always crushed I've had several orders from you And always the same problem
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Response from tompress.com
Hello, We apologize for the inconvenience and hope that the items have not been damaged. We will take care to reinforce the callage for this type of shipment. Best regards.
A
Rating: 3 out of 5
delivery by calberson it is necessary to block its day to receive the parcel no possibility of envisaging an appointment in the day it to have nothing has to make. Better served by TNT.
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Response from tompress.com
Hello, you can also opt for Colissimo delivery. A different delivery address or a relay point are also possible. Best regards.
A
Rating: 4 out of 5
Very satisfied, fast delivery.
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A
Rating: 4 out of 5
good service.delivery on time,correct packaging and goods as ordered.perfect.
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A
Rating: 1 out of 5
I have not yet received the parcel
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Response from tompress.com
Hello, It's normal, you haven't validated the quote, a payment is necessary to trigger the shipment of the order. Best regards.
A
Rating: 4 out of 5
product conforms to the order but lacks the support shown in the catalog
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Response from tompress.com
Hello, the sharpener base is optional, ref. COUREDIASOC. Best regards.
A
Rating: 4 out of 5
no problem
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A
Rating: 4 out of 5
I've never had to use Customer Service, so I can't give an assessment of it.
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A
Rating: 4 out of 5
first contact with this company which has a lot to see. the catalog and calendar offered are very well done. company to follow.
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A
Rating: 4 out of 5
Fast, efficient and reliable. No complaints.
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Response from tompress.com
Merci :)
A
Rating: 1 out of 5
Out of stock , product not delivered yet , not before 3 weeks .
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Response from tompress.com
Hello, the initially planned restocking time has been postponed by the manufacturer. As indicated by our customer service department, we will inform you when the parcel leaves. We will do our best to reduce this delay. Best regards.
A
Rating: 4 out of 5
There was just one problem: I had to contact Tom'press because I hadn't heard anything about my order for nearly 3 weeks (nothing about product availability, nothing about delivery times). Fortunately, as soon as I got in touch by e-mail, delivery was very quick and went off without a hitch.
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Response from tompress.com
Hello, your order included an item in the process of being restocked. The delivery time is indicated on the order confirmation, please also consult the product sheet, where the stock and delivery time are also indicated in real time. See you soon. Best regards.
A
Rating: 4 out of 5
nothing to say
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A
Rating: 4 out of 5
The product corresponds to the expected quality and use. It was delivered promptly.
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A
Rating: 3 out of 5
It's a pity that the fragile oblets are not well protected.
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A
Rating: 4 out of 5
A little wait for a restocking that was delayed but very good product, well packaged. Satisfied with my order.
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A
Rating: 4 out of 5
The hooks are not very effective, missing one or 2 hooks along the length of the rod to hold the salmon in place.
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Response from tompress.com
Hello, Don't hesitate to double the hook, especially if the fillet is large. This way your fillet will be held securely and won't come off during smoking. Best regards.
A
Rating: 3 out of 5
The products are not up to my expectations delivery is not fast
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A
Rating: 4 out of 5
A little schematic diagram would have been nice
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A
Rating: 4 out of 5
Your products are of high quality and your customer service is pleasant and efficient. It is unfortunate that you use a delivery service that is so unsuitable for business customers.
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A
Rating: 4 out of 5
Mode works to improve explanations of operation
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A
Rating: 4 out of 5
could notify you when you had received the payment
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A
Rating: 3 out of 5
The courier dropped the parcel off at a neighbor's house as I was not at home. Luckily I have good neighbors.
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A
Rating: 4 out of 5
the site very good but the product finishes a little light the straps of the hood forced to remove the screws because the screws were screwed into the straps and no way to make the adjustment and they protrude from the hood risk of injury to put it on the back otherwise the rest of the hood very good
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A
Rating: 4 out of 5
Very long delivery times for Reber spare parts
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A
Rating: 4 out of 5
good hose quality; resistant
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A
Rating: 4 out of 5
RAS. serious to recommend
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A
Rating: 4 out of 5
Delivery by carrier does not offer flexibility for your customers who work from 08:00 to 20:00 every day. Contractualize for Saturday delivery or delivery via a relay point.
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