Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
Item conforms, good overall. I had to adjust the door, which was not closing properly. The latch wasn't very straight, so I had to modify it a little too to ensure a tight seal.
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Verifizierter Käufer
Rating: 3 out of 5
Si? Goods do not meet our expectations
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Acheteur Vérifié
Rating: 4 out of 5
correct price and fast delivery. product seems very solid.
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Acheteur vérifié
Rating: 4 out of 5
The product runs a little and quickly becomes hot (motor). But it has been used for peeling chestnuts for a long time without much pause.
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Acheteur Vérifié
Rating: 4 out of 5
very good product
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Acheteur Vérifié
Rating: 4 out of 5
Hello, I'm just a little disappointed that I didn't get an answer to my question about how to clean the scourtins once they've been pressed: do they remain greasy and how can I clean them so that I can use them again a year later? Thank you for your reply,
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Response from tompress.com
Hello, a little water and washing-up liquid is all you need, either soak them in a basin or use a sponge, and rinse them well in lukewarm water. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
always satisfied with the products ordered
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Acheteur Vérifié
Rating: 4 out of 5
Very well spent
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Acheteur Vérifié
Rating: 4 out of 5
Quality products, very fast delivery, attentive customer service
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Acheteur Vérifié
Rating: 3 out of 5
Faulty equipment after two uses, return to store at customer's expense. I placed an order with Mathon for a superior product at a lower price: a sterilizer. Sincerely
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Acheteur Vérifié
Rating: 4 out of 5
The product meets my expectations and is of very good quality. On the other hand, delivery was laborious: it was held up for 2 days 15 km from my home, so I had to collect it myself.
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed with the delivery company. The parcel spent 5 days waiting at the warehouse without any call.
The deliveryman was in too much of a hurry, practically forcing you to sign without seeing the contents of the parcel. As for the products, on unpacking, the quality seems to correspond to the details on the site, but remains to be tried.
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Acheteur Vérifié
Rating: 4 out of 5
Waited a little long to receive the package because one of the products was delayed.
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Acheteur Vérifié
Rating: 4 out of 5
As for the delivery time and the quality of the product received, nothing to complain about. On the other hand, it wasn't essential to send the catalog with the order, especially as the prices are quite different from those on your site. At 60, I haven't got to the point of ordering by mail order yet, so I'll continue to buy from your site.
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Response from tompress.com
Hello, Apart from occasional promotions on the site, our prices are the same. You may have detected an error in our catalog. If you have a few moments, please let us know the references concerned by these discrepancies so that we can have them checked. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
The deliveryman made me lose the afternoon waiting for him (it was 6.10 pm when he came): other companies are more precise.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery on time, material compliant
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Acheteur Vérifié
Rating: 4 out of 5
Fast, well-packaged service
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Acheteur Vérifié
Rating: 4 out of 5
The rim that receives the lid is not very straight, and the lid could do with being a little thicker.
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Acheteur Vérifié
Rating: 4 out of 5
not yet used but package as expected
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Acheteur Vérifié
Rating: 4 out of 5
Good quality items, albeit a little pricey
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Verifizierter Käufer
Rating: 1 out of 5
25.9. ordered and paid until 09.10. not delivered great performance
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Response from tompress.com
Hello, We apologize for this inconvenience, we have filed a complaint with the postal services to find out the details of this routing. Yours sincerely
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Acheteur Vérifié
Rating: 4 out of 5
I think Tom'Press discovered the problem thanks to my complaint. As far as the product is concerned, the pipes are too small (internal diameter 8mm), which makes it very difficult to connect to a container, and the inlet pipe is in 2 parts, which is a pity because assembly is very easy without instructions and the filtration is perfect with the finest filter.
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Acheteur vérifié
Rating: 4 out of 5
Lack of clarity on the delivery time on the website page. The item was not in stock and I had to wait 15 days... But very good customer service which, in my opinion, speeded up delivery.
Small comment: why pretend to be a Belgian site? Very good overall and very competitive price (the cheapest on the web).
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Response from tompress.com
Hello, We are indeed declared to the Belgian tax authorities and offer the www.tompress.be site in accordance with the terms of transport and delivery adapted to your destination. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
convenient site and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
I already had the model below this one, and I was happy with it, but it wasn't big enough for the number of juices I consumed. So I decided to order this one, but still not big enough.......
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Acheteur Vérifié
Rating: 4 out of 5
order conforms and in good condition.
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Acheteur Vérifié
Rating: 4 out of 5
I hadn't had any problems, but it's been a long time since this order was placed and received... So nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
all nickel, thank you
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Acheteur Vérifié
Rating: 4 out of 5
waiting to be used
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Acheteur Vérifié
Rating: 4 out of 5
excellent telephone reception and very responsive to orders good product quality
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Acheteur Vérifié
Rating: 4 out of 5
Good I am satisfied with the product
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Acheteur Vérifié
Rating: 4 out of 5
Serious company, good merchandise and well protected, the only downside was the delivery time...
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Acheteur Vérifié
Rating: 3 out of 5
Hello, I'm really disappointed by the product, I wanted to dry figs After 12 hours they softened but not dried at all I wonder about its usefulness to dry other fruits I will not advertise this product Thank you for calling me back to let me know if I need to do something special to dehydrate figs Sincerely
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Response from tompress.com
Hello, for figs, we recommend that you cut them into at least 2 pieces and set the appliance to position 3 for at least 6 hours. If your figs are not cut, but whole, it will take much longer for the moisture to evacuate. Please don't hesitate to contact us by telephone on 05 63 71 44 99, Monday to Friday, 9am to 6pm, or by e-mail: [email protected]. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
the transporters have no training, which the agency has received on two occasions
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Verifizierter Käufer
Rating: 1 out of 5
I would like to rate it mja, but so far (3.10.) has not been delivered or does it come with the stagecoach, because it is not 48 hours delivery time, but 480?
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Response from tompress.com
Hello, it seems that the postal services are having difficulty delivering to you, you can approve details at the following link: https://www.laposte.fr/particulier/outils/de/ein-paket-verfolgen?codeCB257934297DE We will open a claim to process your package. We apologize for this inconvenience. Yours sincerely
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Acheteur Vérifié
Rating: 4 out of 5
It's a pity that you don't have representatives of your store near Switzerland, it would be easier for our purchases because of customs for parcels" thank you and good day. serge golaz"
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Acheteur Vérifié
Rating: 3 out of 5
Delayed delivery, and the product did not meet our expectations.
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Acheteur Vérifié
Rating: 4 out of 5
package received in good condition and on time.
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Acheteur Vérifié
Rating: 4 out of 5
I bought the jars to put my spices in. I'm very happy.
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Acheteur Vérifié
Rating: 4 out of 5
First. Order Good packaging fast delivery
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