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A
Rating: 5 out of 5
It was just what I was looking for, thank you, and see you next time.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 584 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
careful packaging, fast delivery, everything perfect
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N
Rating: 5 out of 5
Super
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P
Rating: 5 out of 5
Very good products and top delivery
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I
Rating: 1 out of 5
Defective order. Tompress did not take care of my purchase. Fortunately, I collected the product from the carrier and checked it on the spot. Waiting for their reply.
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C
Rating: 5 out of 5
Thank you, I will get back to you if I order again.
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D
Rating: 5 out of 5
Sensational product and shipping. I recommend this company.
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D
Rating: 5 out of 5
As always satisfied!
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M
Rating: 1 out of 5
I did receive my parcel, but it was missing a strap and a deformed strap on one of the jars, so I had to make a complaint and I haven't heard anything since.
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Response from tompress.com
Hello Mrs. Bindler,
We have proceeded with the refund of the damaged product.
Best regards.
We have proceeded with the refund of the damaged product.
Best regards.
E
Rating: 5 out of 5
Fast, efficient service
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J
Rating: 1 out of 5
Casserole arrived slightly dented One of the handles is only half-fixed
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Response from tompress.com
Hello,
Thank you for your message. Don't hesitate to contact us by email: [email protected] or by phone 05 63 71 44 99.
Thank you for your message. Don't hesitate to contact us by email: [email protected] or by phone 05 63 71 44 99.
M
Rating: 5 out of 5
Received promptly and well packaged
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C
Rating: 5 out of 5
Satisfied with my order except that I didn't manage to check my account and the out-of-stock spices prevented me from making my 8kg of meat, which was defrosted, so I lost everything.
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F
Rating: 5 out of 5
Happy with my purchase
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J
Rating: 5 out of 5
very well
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B
Rating: 5 out of 5
VERY FAST
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A
Rating: 1 out of 5
I bought an Emile Henry bread mould for 50 euros, which arrived broken and unprotected in its packaging. I immediately sent the photos to Tompress after-sales service and despite a reminder I've had no news from their customer service for 1 week.
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Response from tompress.com
Hello and thank you.
Your request has been taken into account and the necessary steps have been taken.
Best regards.
Your request has been taken into account and the necessary steps have been taken.
Best regards.
C
Rating: 5 out of 5
super societe
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S
Rating: 5 out of 5
Totally suitable
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M
Rating: 5 out of 5
I bought the pasta board. The size is perfect for spreading fresh pasta and ravioli for a large family. What's more, the wood is of good quality.
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P
Rating: 5 out of 5
Super good product
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M
Rating: 5 out of 5
Very fast delivery and product conforms to the description and d3 good quality.
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C
Rating: 5 out of 5
Satisfied with the product, delivery was very quick.
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N
Rating: 5 out of 5
Serious company
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C
Rating: 5 out of 5
quality products and top quality soap
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A
Rating: 5 out of 5
Very good,
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L
Rating: 5 out of 5
Super as every year it is to you that I order my boxes. The boxes are really nice and the delivery is very careful.
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M
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Delivery delayed, as the item ordered was being restocked. Otherwise RAS, on the conformity of the article.
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N
Rating: 5 out of 5
Satisfied
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C
Rating: 5 out of 5
fast delivery and top product, serious company. Thank you
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P
Rating: 3 out of 5
Order impossible to cancel the next day and reimbursement pending because package refused by me because the employee on the phone told me to refuse it. It's been over a week since I refused it and I'm still waiting for a refund.
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N
Rating: 5 out of 5
Fast, responsive, quality products!
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F
Rating: 5 out of 5
Efficient, fast delivery. I am very satisfied. Thank you
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C
Rating: 5 out of 5
Impeccable
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R
Rating: 5 out of 5
Quality product with no surprises Complete accessories
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Y
Rating: 3 out of 5
On-time order and delivery. However, the removable electrical cord connecting the device (Sol Mio Ardes electric hot water bottle) to an electrical socket during the heating time is very difficult to "push" into the device and, similarly, very difficult to remove when the heating indicator lights up, indicating that the 3-minute heating time has elapsed. I haven't returned the appliance, hoping that with frequent use, it will become easier and easier to "push in" and remove the cord from the appliance.
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B
Rating: 5 out of 5
all went very well
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Response from tompress.com
Thank you very much for these compliments, they are very encouraging for us! We're delighted that your experience with tompress.com has been a positive one. Please do not hesitate to come back to us if you need our services again. Have a nice day!
D
Rating: 5 out of 5
Excellent service, very good quality. As usual.
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Response from tompress.com
Thank you very much for your positive feedback on our site, Dominique! We're delighted that you appreciate our service and quality. We will continue to do our best to satisfy you. Thank you for your confidence in us.
F
Rating: 5 out of 5
Not yet tried, but good quality, good times ahead. The book on charcuterie and cured meats promises good recipes.
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Response from tompress.com
Thank you for your positive review of our tompress.com website. We're delighted to know that our books promise you good times ahead, and hope you'll find some delicious recipes for your charcuterie and cured meats. Thank you again for your trust and support.