Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Reviews 1, 3 and 5 stars

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P
pierre D.
Rating: 5 out of 5
following a purchase from 06/03/2026
nickel
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Raymond G.
Rating: 5 out of 5
following a purchase from 01/04/2026
Well received thank you
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jean louis G.
Rating: 5 out of 5
following a purchase from 03/04/2026
Everything is perfect
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Jacqueline H.
Rating: 5 out of 5
following a purchase from 03/04/2026
Everything is perfect, as always
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Cédric B.
Rating: 5 out of 5
following a purchase from 01/04/2026
Quality articles delivered quickly ;) All that's left is to bake and chop menu, menu !
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Jacques F.
Rating: 5 out of 5
following a purchase from 11/03/2026
Fast delivery after availability
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JOEL F.
Rating: 5 out of 5
following a purchase from 26/02/2026
A bit long to be delivered
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Max V.
Rating: 5 out of 5
following a purchase from 10/03/2026
A bit long delay
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Jean-claude M.
Rating: 5 out of 5
following a purchase from 02/04/2026
Very good and very fast. Super satisfied. I recommend.
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jp I.
Rating: 5 out of 5
following a purchase from 02/04/2026
perfect
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Martine C.
Rating: 5 out of 5
following a purchase from 28/03/2026
The order taking, the carefully packaged parcel, and the reception are perfect
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Vyacheslav O.
Rating: 3 out of 5
following a purchase from 30/03/2026
Hello, the product is perfect, delivery delay of one day despite express delivery, useless product.
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Response from tompress.com
Hello,
We are pleased that the product has met your satisfaction.
We are, however, sorry for the delay encountered despite choosing express delivery and understand your disappointment. Your feedback has been taken into account to improve the quality of our delivery service.
Best regards,

Customer Service
Tom Press
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Georges L.
Rating: 5 out of 5
following a purchase from 01/04/2026
10
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germain L.
Rating: 5 out of 5
following a purchase from 30/03/2026
I am very happy with Tompress and satisfied, I will reorder when I need, thank you
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Adrien P.
Rating: 1 out of 5
following a purchase from 09/02/2026
delivery times too long
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Response from tompress.com
Hello,
Thank you for taking the time to share your feedback.
We are sorry that the delivery time did not meet your expectations.
Best regards,

Customer Service
Tom Press
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André P.
Rating: 5 out of 5
following a purchase from 25/03/2026
perfect
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Jean-Claude P.
Rating: 5 out of 5
following a purchase from 27/01/2026
Large selection of good products, very friendly staff (phone). Thank you
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Jean Francois G.
Rating: 5 out of 5
following a purchase from 30/03/2026
order as usual. speed efficiency
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Menichetti L.
Rating: 5 out of 5
following a purchase from 30/03/2026
Incredible efficiency and great service!
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Gérard N.
Rating: 5 out of 5
following a purchase from 24/02/2026
satisfied despite the slightly long delays.
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Pierre F.
Rating: 5 out of 5
following a purchase from 03/03/2026
Correct order
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Michael C.
Rating: 5 out of 5
following a purchase from 30/03/2026
Order received quickly. I recommend
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Jean D.
Rating: 1 out of 5
following a purchase from 30/03/2026
Already answered your survey. Your submission did not convince me. Sorry, Jean Ducarouge
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Response from tompress.com
Hello,
We acknowledge your feedback and are sorry to hear that our submission did not fully convince you.
Your opinion helps us improve the quality of our services.
Best regards,

Customer Service
Tom Press
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Christophe B.
Rating: 5 out of 5
following a purchase from 06/03/2026
I received everything well, just the wait of 3 weeks to be delivered that I found long. Otherwise, impeccable products.
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MARIE CHRISTINE R.
Rating: 5 out of 5
following a purchase from 05/02/2026
Impeccable!.... Thank you....
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vincent G.
Rating: 5 out of 5
following a purchase from 30/03/2026
Effective and reliable
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Xavier T.
Rating: 5 out of 5
following a purchase from 29/03/2026
Perfect. Thank you
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bernard D.
Rating: 5 out of 5
following a purchase from 29/03/2026
fast and compliant delivery times
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GUIDO Z.
Rating: 5 out of 5
following a purchase from 30/03/2026
Super knife. And fast delivery.
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Guy M.
Rating: 5 out of 5
following a purchase from 27/03/2026
Extra
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Marie S.
Rating: 5 out of 5
following a purchase from 28/03/2026
It's perfect.
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Michel L.
Rating: 1 out of 5
following a purchase from 25/03/2026
You are sent a non-compliant product, you complain. They respond: you should have read the general conditions, the photos are not contractual. If this does not suit you, return at your expense and you will receive a credit valid for one year. It's almost fraud!!
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Response from tompress.com
Hello,
We are sorry for your dissatisfaction.
Our after-sales service has communicated the applicable return conditions in the context of a withdrawal, in accordance with our general sales conditions.
Best regards,

Customer Service
Tom Press
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Alain E.
Rating: 5 out of 5
following a purchase from 16/03/2026
Tom Press, always on top !!!!
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Gilles D.
Rating: 5 out of 5
following a purchase from 26/02/2026
the box was broken but the merchandise was fine
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Jean-Luc L.
Rating: 5 out of 5
following a purchase from 28/03/2026
Content of the products but I would like more choices for delivery services: colissimo does not provide the expected service correctly
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Corsini J.
Rating: 5 out of 5
following a purchase from 20/02/2026
Received on time, product compliant. Thank you.
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Christophe D.
Rating: 5 out of 5
following a purchase from 27/03/2026
Fast delivery and in line with my expectations. I recommend this site
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Uschi P.
Rating: 5 out of 5
following a purchase from 27/03/2026
Excellent
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Corinne F.
Rating: 5 out of 5
following a purchase from 28/02/2026
Perfect
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Francis R.
Rating: 5 out of 5
following a purchase from 20/02/2026
5
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