Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 387 published reviews

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Reviews 1, 3 and 5 stars

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JEAN-MICHEL V.
Rating: 5 out of 5
following a purchase from 28/11/2023
Fast order processing and shipping - . Quality products. If you have a problem with a product, which is rare, it's easy to reach someone on the phone. Helpful staff. Quick solution, to the customer's satisfaction. Thank you very much.
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ROGER V.
Rating: 5 out of 5
following a purchase from 16/11/2023
Good shipping, good item.
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GUILLAUME M.
Rating: 5 out of 5
following a purchase from 28/03/2024
Perfect
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CHRISTINE T.
Rating: 5 out of 5
following a purchase from 21/03/2024
Received quickly and the driver took all his time to check the contents of the parcel with us. Super
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ALAIN R.
Rating: 5 out of 5
following a purchase from 22/12/2023
very well thank you
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JEAN-MARIE C.
Rating: 5 out of 5
following a purchase from 22/02/2024
The device is exactly what I needed.
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JOEL M.
Rating: 5 out of 5
following a purchase from 16/12/2023
serious
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ANNIE C.
Rating: 5 out of 5
following a purchase from 09/01/2024
Very good telephone reception and good advice
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DANIEL B.
Rating: 5 out of 5
following a purchase from 08/01/2024
On-time delivery of goods to order
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RAYMOND D.
Rating: 5 out of 5
following a purchase from 22/03/2024
Perfect
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MICHEL L.
Rating: 5 out of 5
following a purchase from 27/03/2024
Top as usual !
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JEAN-PIERRE B.
Rating: 5 out of 5
following a purchase from 16/01/2024
Satifesan
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JEAN-PAUL H.
Rating: 5 out of 5
following a purchase from 12/12/2023
very well
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JEROME C.
Rating: 5 out of 5
following a purchase from 26/01/2024
Completely satisfied.
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ROGER C.
Rating: 3 out of 5
following a purchase from 04/04/2024
Insufficient packaging, bottom warped in transit.
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Response from tompress.com
Hello Sir and thank you for your review. We hope that the products were delivered to you in good condition. We will do our best to pack and cushion the goods to ensure that they can be transported quickly and cheaply.
Please do not hesitate to contact us if you have any problems with your delivery.
Best regards,
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JEAN-MARC A.
Rating: 5 out of 5
following a purchase from 14/03/2024
Very good welcome, good advice
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CHRISTIANE B.
Rating: 5 out of 5
following a purchase from 16/02/2024
Serious and competent reasonable deadline
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JEAN A.
Rating: 5 out of 5
following a purchase from 31/01/2024
Perfect
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CHAMPAGNE D.
Rating: 5 out of 5
following a purchase from 22/12/2023
VERY GOOD - EVERYTHING WAS PERFECT - GOOD QUALITY PRODUCTS
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MICHEL M.
Rating: 5 out of 5
following a purchase from 20/02/2024
Very satisfied.
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LAURENT S.
Rating: 5 out of 5
following a purchase from 27/03/2024
Fine
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VAN G.
Rating: 5 out of 5
following a purchase from 08/04/2024
* PERFECT *
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GERARD M.
Rating: 1 out of 5
following a purchase from 16/11/2023
Use of the item wrong in the description and the seller does not accept the return. Useless purchase and lost for me.
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Response from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
As our advisor told you on the phone, the product corresponds to the description.
If you have any special requirements, please do not hesitate to contact us in advance when placing your order.
We look forward to serving you again and providing you with a better experience.
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SEBASTIEN G.
Rating: 5 out of 5
following a purchase from 26/02/2024
Super
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ROBERT R.
Rating: 5 out of 5
following a purchase from 30/10/2023
I had a problem with a faulty product and the after-sales service was very responsive. I recommend this site.
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EVELYNE C.
Rating: 5 out of 5
following a purchase from 28/11/2023
Very good value for money. Respect for deadlines.
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JEAN-JACQUES C.
Rating: 5 out of 5
following a purchase from 12/03/2024
Impeccable
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MICHEL P.
Rating: 5 out of 5
following a purchase from 04/12/2023
always fast and very good
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SEBASTIEN G.
Rating: 5 out of 5
following a purchase from 12/02/2024
Received promptly.
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MICHEL C.
Rating: 5 out of 5
following a purchase from 19/12/2023
My order arrived quickly.
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PATRICE F.
Rating: 5 out of 5
following a purchase from 11/03/2024
good product, satisfied
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PATRICK M.
Rating: 5 out of 5
following a purchase from 21/02/2024
Very good. I recommend tom press.
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JEAN P.
Rating: 5 out of 5
following a purchase from 15/03/2024
all very well
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CLAUDE B.
Rating: 5 out of 5
following a purchase from 27/03/2024
I ordered 2 electric hot water bottles which perfectly meet my expectations for a reasonable price. I am very satisfied.
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MONIQUE P.
Rating: 5 out of 5
following a purchase from 18/03/2024
Easy to navigate website, quality products, on time delivery, what more can I say?
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LEGEAY V.
Rating: 5 out of 5
following a purchase from 29/11/2023
I was well served
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ALAIN G.
Rating: 1 out of 5
following a purchase from 05/03/2024
Poor quality, warps when heated
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Response from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.


If the product has a fault, you can contact our customer service team as soon as possible, Monday to Friday by phone or e-mail.
We always do our utmost to find a satisfactory solution for our customers.

We look forward to serving you again and providing you with a better experience.

Have a nice day.
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GHISLAINE G.
Rating: 5 out of 5
following a purchase from 26/02/2024
Nothing to say. What is announced is respected
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LYDIE C.
Rating: 5 out of 5
following a purchase from 01/02/2024
Super convenient
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ANTOINE G.
Rating: 5 out of 5
following a purchase from 01/03/2024
Very good and good advice
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