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Rating: 5 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
Value for money, on-time delivery and well-protected parcel
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Speed of dispatch and receipt by chronopost.
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Competitive prices on jars, which I order regularly without ever having a problem
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A
Rating: 5 out of 5
Excellent products, robust and reliable. Excellent quality and shipping speed.
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A
Rating: 5 out of 5
perfect.
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 3 out of 5
product too light, handle too narrow, easy to burn...
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Rating: 5 out of 5
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Your products are fine except that the advertising you do does not correspond to the deliveries; I received 12 bottles instead of the 33 advertised in the offer.
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Response from tompress.com
Hello, Our apologies, there was indeed an error on the quantity of the batches, the price indicated was on the other hand that of the batches of 12. We apologize for the inconvenience. Our after-sales service has been informed and is following up your request. Best regards.
A
Rating: 5 out of 5
This is the third time I've ordered a product from tompress, and it's as usual, perfect! Easy ordering, fast delivery, careful packaging.
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Response from tompress.com
Thank you for your confidence.
A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Always perfect, simple ordering on the site and fast parcel delivery. Company to recommend.
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A
Rating: 5 out of 5
Very easy to use and to find. Now I'm looking for cabbage!
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A
Rating: 3 out of 5
Very long delivery times for butter pallets of superb quality.
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A
Rating: 5 out of 5
stay as you are
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A
Rating: 5 out of 5
We appreciated the speed and punctuality of the delivery.
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A
Rating: 5 out of 5
Perfect in every way. Thank you
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A
Rating: 3 out of 5
Good product as described. Good quality. Good traceability from TomPress. But CATASTROPHIC delivery service. I had to collect the products myself from the carrier's logistics platform after a week ...
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Response from tompress.com
Hello, We apologize for the inconvenience caused by the shipping company. We would like to inform them of the mishandling of your parcel so that the service can be improved and you can be completely satisfied with your next order. Best regards.
A
Rating: 5 out of 5
Order delivered quickly. Product corresponds to my request.
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A
Rating: 5 out of 5
order was delivered promptly.device as described
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A
Rating: 5 out of 5
Meets my expectations. Well protected during shipping.
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A
Rating: 5 out of 5
The delivery was very good good service thank you
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Response from tompress.com
With pleasure! And the poultry looks great!
A
Rating: 5 out of 5
Good information on the phone, compliance with the description and fast delivery +++++
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A
Rating: 5 out of 5
Fast, professional and great care in preparing the fragile parcel! Top
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A
Rating: 5 out of 5
Very friendly and accommodating customer service. Problems are solved by phone and not by e-mail like most online stores. Thank you for the kindness of the people answering the phone, your telephone reception is a real asset for your company. Keep up the good work. Full order.
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Response from tompress.com
Many thanks for your warm encouragement!
A
Rating: 5 out of 5
Material conforms, received on time, everything in order.
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A
Rating: 5 out of 5
Order received quickly. Quite a lot of choice at interesting prices. Items inside too to avoid breakage.
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A
Rating: 5 out of 5
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V
Rating: 3 out of 5
The door does not close properly because it is too short. When the door is closed, there is a gap of one centimeter on the side. The attached magnetic catch lies exactly in the open gap so that the door is not held in place. In addition, the mesh was not fitted properly and has a small hole.
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Response from tompress.com
Hello, we apologize for this inconvenience, I will send the photos to our customer service. Yours sincerely.
A
Rating: 5 out of 5
Reliability, speed and tracking of delivery
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A
Rating: 5 out of 5
Easy ordering and fast delivery Material well described and compliant
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V
Rating: 5 out of 5
Very helpful website and good response to initial questions. I don't know whether I am just lucky but I didn't have to pay any extra charges when it came into the country. Attachment works brilliantly.
A
Rating: 5 out of 5
Quick reaction to the order...Successful shipment of the parcel. Receipt in a short time given our situation overseas...
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Rating: 5 out of 5
speed
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Rating: 5 out of 5
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