Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
5 16,9k 79% 4 2 829 13% 3 706 3% 2 408 2% 1 514 2%

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Reviews 1, 3 and 5 stars

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C
christiane P.
Rating: 5 out of 5
following a purchase from 06/01/2026
Hello Satisfied with the products Best regards
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J
Jacques J.
Rating: 5 out of 5
following a purchase from 09/02/2026
Excellent advice - practical site - fast delivery and received in good condition
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G
Gilles S.
Rating: 5 out of 5
following a purchase from 06/02/2026
very good! fast
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S
Sylvette D.
Rating: 5 out of 5
following a purchase from 05/02/2026
5 out of 5
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B
Bouchra E.
Rating: 5 out of 5
following a purchase from 08/02/2026
I am satisfied with my order
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O
olivier F.
Rating: 5 out of 5
following a purchase from 09/02/2026
delivered in 24 hours. impressive.
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J
JJ G.
Rating: 5 out of 5
following a purchase from 28/01/2026
OK
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. S.
Rating: 5 out of 5
following a purchase from 31/03/2025
thank you
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S
SIMON M.
Rating: 5 out of 5
following a purchase from 07/02/2026
perfect and quick
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L
Lauro P.
Rating: 5 out of 5
following a purchase from 07/02/2026
Arrived very quickly Products conform to my expectations already used before trust in the quality of the spices as for the casings I recommend with closed eyes
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P
Pascal V.
Rating: 5 out of 5
following a purchase from 07/02/2026
Part conforms to my request Fast delivery
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ANNICK S.
Rating: 5 out of 5
following a purchase from 03/02/2026
product conforms to the description, fast delivery
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V
vincent B.
Rating: 5 out of 5
following a purchase from 08/02/2026
Top product.
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Philippe G.
Rating: 5 out of 5
following a purchase from 05/02/2026
good service, compliant deadlines
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F
Florence R.
Rating: 5 out of 5
following a purchase from 30/01/2026
Order delivered quickly. Complies with the description
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A
Alexandre H.
Rating: 5 out of 5
following a purchase from 17/01/2026
Good
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Pascal R.
Rating: 5 out of 5
following a purchase from 06/02/2026
corresponds to my search
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D
daniel B.
Rating: 3 out of 5
following a purchase from 05/02/2026
Person on the phone just kind
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Response from tompress.com
Hello,
We are delighted that our team was able to welcome you with kindness.
Looking forward to assisting you again.
Best regards,

Customer Service
Tom Press
M
Martial C.
Rating: 5 out of 5
following a purchase from 04/02/2026
Super fast
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A
ALAIN G.
Rating: 5 out of 5
following a purchase from 03/02/2026
excellent package well packaged
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C
Claude D.
Rating: 5 out of 5
following a purchase from 04/02/2026
Fast delivery, well packaged and completely compliant! The products are always of such good quality, well done!
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A
Annemarie F.
Rating: 5 out of 5
following a purchase from 31/01/2026
EVERYTHING THAT IS RARELY DIFFICULT TO FIND IN STORES YOU CAN FIND ON: TOMPRESS
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Response from tompress.com
Hello,
Thank you for your feedback.
Your message encourages us to continue offering quality items.
Looking forward to assisting you with your future orders.
Best regards,

Customer Service
Tom Press
L
Lionel B.
Rating: 5 out of 5
following a purchase from 06/02/2026
Yes, very satisfied, never disappointed with Tom Press, a customer for years, I recommend the company Tom Press
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Response from tompress.com
Hello,
We thank you for your loyalty and trust over the years.
Your recommendation means a lot to us.
We look forward to assisting you with your future orders.
Best regards,

Customer Service
Tom Press
P
Philippe E.
Rating: 5 out of 5
following a purchase from 06/02/2026
Well received the ordered items, very well packaged. Perfect.
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Y
Yvan G.
Rating: 5 out of 5
following a purchase from 06/02/2026
Very good deadline as agreed
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J
Jeanne N.
Rating: 1 out of 5
following a purchase from 27/01/2026
Our package arrived intact, inside we had a box with a stove. The faucet of the stove was broken upon unpacking, Tompress does not want to know anything because we had 72 hours upon receipt of the package... to turn to the carrier who in this case is not at fault! The faucet was broken before that, it was meant to be a gift and it was therefore not opened right away. This was the last order with Tompress, it is the first time we encounter such a miserable customer service and such incompetent staff when ordering online.
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Response from tompress.com
Hello,
We are sorry for your bad experience and understand your disappointment.
However, our complaint procedures do not allow us to deviate from the 72-hour deadline after receipt to report a damaged product.
We sincerely regret the situation and remain at your disposal.
Best regards,

Customer Service
Tom Press
M
mathieu M.
Rating: 5 out of 5
following a purchase from 05/02/2026
fast shipping I recommend
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Patrice-Jean C.
Rating: 5 out of 5
following a purchase from 04/02/2026
everything is perfect
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F
francis G.
Rating: 5 out of 5
following a purchase from 05/02/2026
fast shipping
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B
Basile L.
Rating: 5 out of 5
following a purchase from 03/02/2026
very good, fast shipping and very well packaged parcel!
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P
Philippe C.
Rating: 5 out of 5
following a purchase from 05/02/2026
Speed and efficiency
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B
Bertrand B.
Rating: 5 out of 5
following a purchase from 30/01/2026
Three bieb
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R
Roger B.
Rating: 5 out of 5
following a purchase from 04/02/2026
good
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C
Claude O.
Rating: 5 out of 5
following a purchase from 01/02/2026
Product completely meets expectations. Good delivery time; date respected.
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J
Johny H.
Rating: 5 out of 5
following a purchase from 21/01/2026
Delivery as per specifications
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B
Brice P.
Rating: 5 out of 5
following a purchase from 04/02/2026
Meets my expectations
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A
ALAIN R.
Rating: 5 out of 5
following a purchase from 04/02/2026
As always, nothing to complain about. Speed and quality of the products.
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T
Thierry P.
Rating: 5 out of 5
following a purchase from 04/02/2026
Super efficient
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A
Ahmed M.
Rating: 1 out of 5
following a purchase from 04/02/2026
Correct
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Response from tompress.com
Hello,
Thank you for your message.
We are sorry to see that your experience did not meet your expectations.
We remain at your disposal to understand what could be improved.
Best regards,

Customer Service
Tom Press
L
Laurent L.
Rating: 5 out of 5
following a purchase from 30/01/2026
Very well compliant
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