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A
Rating: 5 out of 5
Information obtained by telephone, delivery time and delivery as promised
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 587 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
very fast service! Price a little high but quality product
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
quality equipment
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A
Rating: 3 out of 5
Delivery times not respected, big anxiety for Christmas. Customer service uninterested in my problem, no apology, no message and of course, no gesture. I do not recommend !!!!.
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Response from tompress.com
Hello, Our apologies for the delay in manufacturing the granite marble. However, upon receipt in our warehouses, it was shipped to you immediately and the promise of delivery within 24 hours to the relay point was kept. Yours sincerely
A
Rating: 5 out of 5
very good and very serious, I was delivered even during the Christmas holidays.
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Rating: 5 out of 5
well-designed site
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A
Rating: 5 out of 5
Fast delivery and quality products
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Rating: 5 out of 5
very easy ordering, well coordinated delivery. I recommend this site.
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Rating: 5 out of 5
Quick and accurate ordering. Delivery within the (short) timeframe announced. One small drawback: no order tracking information. But in such a complex context, and given the quality of the product, it's still very satisfactory.
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A
Rating: 1 out of 5
Hello, it's January 3rd and there is no package.....and yet 2× package delivered....
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Response from tompress.com
Hello, your package has just been returned to us, please contact customer service at +33563714499 or [email protected], a file is in progress under reference 28380. Best regards.
A
Rating: 1 out of 5
poorly packaged product. No protection around the product in the inner box. I'm very, very disappointed.
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Response from tompress.com
Hello, Our apologies for the inconvenience. Please provide the information required for the file opened under number 28383. Yours sincerely
A
Rating: 3 out of 5
the products are very good, but the delivery time is a little too long; if you're out of order, it's not great.
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Rating: 5 out of 5
very good equipment, efficient, easy to handle, solid and easy to maintain
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Rating: 5 out of 5
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Rating: 5 out of 5
Everything is fine.
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Rating: 5 out of 5
The speed with which I was able to order as well as receive my parcel, which was well protected and all my belongings were as I had ordered.
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Rating: 5 out of 5
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Rating: 5 out of 5
Quality of welcome and competence of the people I spoke to, speed of delivery.
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Rating: 5 out of 5
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Rating: 5 out of 5
Serious and well-stocked site, fast delivery, quality material.
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Rating: 1 out of 5
Frankly, it took forever to get oil for my chopper. I had to place an order with the competition to be able to use my chopper! Very disappointed
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Response from tompress.com
Hello, We are sorry for the wait, we do our best to shorten the restocking time. Best regards.
A
Rating: 5 out of 5
Fast shipping and product as described.
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Rating: 1 out of 5
I received my parcel 2 months late Delay Delay
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Response from tompress.com
Hello, I'm sorry to say that some deadlines have been delayed this year. We will do our best to shorten them and give you complete satisfaction. Best regards.
A
Rating: 5 out of 5
conforming material very fast delivery
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Rating: 5 out of 5
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Rating: 5 out of 5
perfect as always
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A
Rating: 5 out of 5
The responsiveness of Tompress. We had to refuse delivery of our parcel because it was damaged, re-scotched and bottles broken. Less than a week later we received a new parcel, impeccable! thank you!
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A
Rating: 5 out of 5
Order management and preparation: nothing to complain about. The only drawback is that the description of the Golden Beverius Malt Kit lacks information, such as the fact that it cannot be used on its own. It requires special equipment. Otherwise, the service was faultless and of the highest quality.
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Rating: 5 out of 5
Descriptions match, serious site, neat package, fast delivery. I recommend this site without any problem.
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Rating: 5 out of 5
the phone call for product info was very helpful the person on the line is professional and helpful.i appreciate it.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
I found the part I was missing, very fast delivery.
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Rating: 5 out of 5
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Rating: 5 out of 5
Specific products Fast delivery Top after-sales service
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Rating: 5 out of 5
Quality product
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Rating: 5 out of 5
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