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M
Rating: 5 out of 5
Nothing negative to say about the products, on the contrary, but the delivery is very long.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Beautiful machine and very robust
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B
Rating: 5 out of 5
product meets my expectations
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P
Rating: 5 out of 5
Very good. Matches the description.
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J
Rating: 3 out of 5
Product meets expectations. Not yet used. Product ordered in August 25, delivered in February 26. No information from Tom Press regarding the reasons for the delivery delay. A bit disappointed with Tom Press's customer service.
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Response from tompress.com
Hello,
We are pleased that the product meets your expectations.
However, we acknowledge that we should have kept you better informed throughout the follow-up of your order, and we apologize for this lack of communication.
We remain at your disposal.
Best regards,
Customer Service
Tom Press
We are pleased that the product meets your expectations.
However, we acknowledge that we should have kept you better informed throughout the follow-up of your order, and we apologize for this lack of communication.
We remain at your disposal.
Best regards,
Customer Service
Tom Press
J
Rating: 5 out of 5
In accordance with the description, very fast shipping, received on consignment, it's perfect.
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F
Rating: 5 out of 5
Excellent compliant product
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C
Rating: 5 out of 5
I recommend
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A
Rating: 5 out of 5
VERY GOOD
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B
Rating: 5 out of 5
Ultra fast delivery.
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D
Rating: 5 out of 5
Product quality price delay.
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J
Rating: 5 out of 5
Everything was perfect
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M
Rating: 5 out of 5
Very satisfied
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C
Rating: 5 out of 5
Hello to the team I received my order quickly well packaged in very good condition! It perfectly meets my expectations good continuation to you..
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R
Rating: 5 out of 5
Excellent transaction.
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F
Rating: 5 out of 5
Order taken care of very quickly. Very friendly and very efficient contact. Thank you
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M
Rating: 5 out of 5
great
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P
Rating: 5 out of 5
In line with my wishes
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L
Rating: 5 out of 5
Quality products I recommend and fast delivery
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P
Rating: 5 out of 5
Very good product, very interesting and a lot of quality choices
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F
Rating: 5 out of 5
I received the package (2 vacuum sealer gaskets) very quickly, but upon receipt, one product was pinched! I made a complaint and after some email exchanges and supporting photos, I received the new gasket with apologies. Now everything is back to normal and my vacuum sealer has regained its second youth... THANK YOU to Tompress and especially to the after-sales service team.
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G
Rating: 5 out of 5
well received close-cropped
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M
Rating: 5 out of 5
very good and I found what I needed
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M
Rating: 5 out of 5
Order received on time, well packaged, product conforms, we are waiting to taste the sausages
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C
Rating: 5 out of 5
Good reception, correct packaging
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E
Rating: 5 out of 5
Product conforms, careful and fast shipping, perfect
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F
Rating: 5 out of 5
perfect
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C
Rating: 5 out of 5
Like Ab RAS
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V
Rating: 1 out of 5
Some items were damaged in the package
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Response from tompress.com
Hello,
We are sorry to learn that some items were damaged in your package.
You could also contact our customer service directly by phone to report this incident, we could have immediately assisted you in resolving the problem.
We remain at your disposal.
Best regards,
Customer Service
Tom Press
We are sorry to learn that some items were damaged in your package.
You could also contact our customer service directly by phone to report this incident, we could have immediately assisted you in resolving the problem.
We remain at your disposal.
Best regards,
Customer Service
Tom Press
D
Rating: 5 out of 5
Very serious
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D
Rating: 3 out of 5
Everything went well I received my item however I paid for the item twice when I only wanted one
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Response from tompress.com
Hello,
I confirm that our after-sales service has already processed the refund for the overpayment.
Best regards,
Customer Service
Tom Press
I confirm that our after-sales service has already processed the refund for the overpayment.
Best regards,
Customer Service
Tom Press
J
Rating: 5 out of 5
Rad
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P
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Ras
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N
Rating: 5 out of 5
good product received quickly
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L
Rating: 5 out of 5
good fast delivery
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R
Rating: 5 out of 5
Ras
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C
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Good evening products, fast delivery
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A
Rating: 5 out of 5
Product conforms to my order, fast delivery. Thank you
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