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A
Rating: 5 out of 5
Very fast delivery, product very well packaged and confirmed.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 587 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
accurate and reliable
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A
Rating: 5 out of 5
Always careful packaging, especially for fragile items. The glass jars arrived in perfect condition. It's always a pleasure to shop.
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A
Rating: 5 out of 5
perfect as usual
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A
Rating: 5 out of 5
everything was very good, the price a little high.
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A
Rating: 5 out of 5
Thank you
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A
Rating: 5 out of 5
Advertised delivery time of 8 weeks. Received in a few days. The best!
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A
Rating: 5 out of 5
Super, good material delivered quickly ;) THXLOIC
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A
Rating: 5 out of 5
nothing to complain about fast service and compliance with my request
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A
Rating: 5 out of 5
product complies with my request thank you to your team for the choice of quality products
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A
Rating: 3 out of 5
It is difficult for me to evaluate the customer service, as my order did not involve this service. I was totally satisfied with the way the product was presented on the site, but on the other hand, LA POSTE is definitely LACKING. My colissimo arrived 3 days late (the 2 previous ones - which were not Tompress orders - were lost).
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A
Rating: 5 out of 5
perfect, nothing to say, equipment arrived quickly and met my expectations
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A
Rating: 5 out of 5
perfect as usual
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A
Rating: 5 out of 5
super nice finish very friendly customer service
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A
Rating: 5 out of 5
Quality products, fast and careful delivery, I am very satisfied, I recommend you without any worries, thank you for your advice and tips on homemade food.
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A
Rating: 5 out of 5
Excellent quality casings and perfect delivery time.
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A
Rating: 5 out of 5
RAS Satisfied!
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A
Rating: 5 out of 5
super product
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A
Rating: 1 out of 5
the product delivered does not correspond to the description, nor to the image of the product on your online site. Chemical yeast, not baker's yeast. And your price is much higher than that of your competitors.
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Response from tompress.com
Hello, I'm sorry that the product did not give you complete satisfaction. Could you please send us a photo of the item received to [email protected]? Best regards.
A
Rating: 5 out of 5
completely satisfied with the order and delivery
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A
Rating: 5 out of 5
Fast and efficient!
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A
Rating: 5 out of 5
Very good product.
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A
Rating: 5 out of 5
Quality merchandise at a resonant price.
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C
Rating: 5 out of 5
accurate punctual very reliable
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A
Rating: 5 out of 5
How do I subscribe to your magazine?
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Response from tompress.com
Hello, You can request it directly on the website: https://www.tompress.com/form-catalogue.aspx. Kind regards.
A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
Many thanks
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A
Rating: 5 out of 5
there's nothing to complain about on the whole
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A
Rating: 5 out of 5
Very fast delivery. The only hitch was that I received the email at 1:15pm telling me that I would be delivered between 10:50am and 1:50pm... thank goodness I was home at the time!
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A
Rating: 5 out of 5
Super nothing to say
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A
Rating: 5 out of 5
Very good equipment, nothing to complain about.
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A
Rating: 5 out of 5
item meets my expectations
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A
Rating: 5 out of 5
competent, responsive staff
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A
Rating: 5 out of 5
Nothing but good things!
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A
Rating: 5 out of 5
I recommend
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A
Rating: 5 out of 5
I would like to thank you for the tip sheet "How to cook a cast iron utensil". I have just received the cast iron casserole reference fonro425. I haven't used it yet because I don't know if I should give it the treatment recommended in your advice sheet. I don't want to put it in the oven and break it. The cocotte comes with a sheet on how to clean it.
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Response from tompress.com
can we put it in the oven?"
A
Rating: 5 out of 5
good product
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A
Rating: 5 out of 5
Fast delivery, goods as expected, perfect service
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A
Rating: 5 out of 5
what I was waiting for....
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C
Rating: 5 out of 5
All OK however, the bread-cutting product should be further improved. Building on the experience of so many centuries
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Response from tompress.com
- not just that it is an artistic product.- Ex: it should have the wooden base a little wider