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R
Rating: 5 out of 5
Perfect!
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 375 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Very attentive service that helped me find the product I needed
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S
Rating: 1 out of 5
Received article broken and customer service does not respond
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Response from tompress.com
Hello,
Following your complaint, our after-sales service requested from you the report from La Poste on 02/2/26 in order to process your request.
To date, this document has not been sent to us within the allotted time, the 72-hour complaint period is now exceeded. As a result, your file is closed.
Best regards,
Customer Service
Tom Press
Following your complaint, our after-sales service requested from you the report from La Poste on 02/2/26 in order to process your request.
To date, this document has not been sent to us within the allotted time, the 72-hour complaint period is now exceeded. As a result, your file is closed.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Compliant products
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P
Rating: 5 out of 5
Material received on time, perfect packaging. The motor for the spit purchased to replace a mechanism in a Capucin spit fits without any problem despite the negative feedback from Tompress customer service. It's the 8kg model. We will roast the first guinea fowl on Sunday.
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F
Rating: 5 out of 5
Perfect.
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N
Rating: 5 out of 5
quick efficient cake mold well packaged
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O
Rating: 5 out of 5
Satisfied
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J
Rating: 5 out of 5
Perfect, don't change anything.
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B
Rating: 5 out of 5
Very well perfect
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J
Rating: 5 out of 5
fast delivery, great price product on sale
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M
Rating: 5 out of 5
Tompress: Very serious. What we particularly appreciate about you is the courtesy on the phone and for octogenarians we can pay by check which is no longer possible elsewhere. Quality products otherwise.
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J
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Super
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M
Rating: 5 out of 5
fast shipping and receiving. The ordered products are in perfect condition and of very good quality
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N
Rating: 5 out of 5
It's very serious, fast delivery, very happy
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A
Rating: 5 out of 5
Fast and careful delivery. The food cans arrived in very good condition.
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D
Rating: 5 out of 5
Product as described and delivered very quickly.
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J
Rating: 5 out of 5
Very very satisfied
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M
Rating: 5 out of 5
Rad everything is fine
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M
Rating: 5 out of 5
VERY SATISFIED
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M
Rating: 5 out of 5
I hope the device is effective and that it will scare away pests.
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E
Rating: 5 out of 5
Order as described, fast delivery
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C
Rating: 5 out of 5
Package received without damage. I still love Tompress products!
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A
Rating: 5 out of 5
Very good site I recommend
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C
Rating: 5 out of 5
Received on time and in good condition. I recommend.
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P
Rating: 5 out of 5
Very useful work, both for beginners and for improving smoking techniques. Respect for delivery times.
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Y
Rating: 5 out of 5
Package received very quickly and ordered material is perfect.
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R
Rating: 1 out of 5
The items arrived damaged because they were poorly protected and I have not heard from customer service...
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Response from tompress.com
Hello,
Thank you for your feedback.
We apologize for the inconvenience related to the receipt of your package.
We confirm that your request has been processed and that the refund has been made by our after-sales service.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We apologize for the inconvenience related to the receipt of your package.
We confirm that your request has been processed and that the refund has been made by our after-sales service.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Ok
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C
Rating: 5 out of 5
Compliant object and fast delivery
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R
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Fast delivery and compliant material. Careful packaging. I recommend.
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J
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
R A S
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R
Rating: 5 out of 5
As usual, top-notch! It's so nice to have Tompress, a company located in a rural area of the country... and a real alternative to the usual foreign online sales juggernauts!
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S
Rating: 5 out of 5
Everything is OK, fast delivery. Package in bad condition but fortunately no breakage.
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Response from tompress.com
Hello,
We are pleased that your order arrived quickly and in good condition.
We are however sorry to learn that the package arrived damaged. We take your comment into account to improve the quality of our shipments.
Best regards,
Customer Service
Tom Press
We are pleased that your order arrived quickly and in good condition.
We are however sorry to learn that the package arrived damaged. We take your comment into account to improve the quality of our shipments.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Fast delivery to pickup points, quality products.
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F
Rating: 5 out of 5
Very well packaged parcel and received very quickly
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