The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
I received my parcel more than 10 days after ordering.
I would have been better off taking my car to get my product. I would have paid the same price for it, because when you add up your lower base price and the packaging costs plus shipping, you end up paying the same. Hello 48-hour delivery.
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Acheteur Vérifié
Rating: 5 out of 5
After my first use, I'm very satisfied with my purchase!
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Acheteur Vérifié
Rating: 3 out of 5
Conforming merchandise. The only fault is that the pump leaks a little when in use.
The big problem was the condition of the parcel on arrival: a deliveryman had opened it over 30 cm to have a look inside if he was interested in the goods! Of course, the man who rang my doorbell guaranteed that it wasn't him... Everything was there, so it's a lesser evil, but it's still unpleasant. Please change carriers.
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Acheteur Vérifié
Rating: 5 out of 5
perfect
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Acheteur Vérifié
Rating: 5 out of 5
R A S
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Acheteur Vérifié
Rating: 5 out of 5
Merchandise received on time and in good condition
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Acheteur Vérifié
Rating: 5 out of 5
Delivery very fast easy order. Nothing to say I will recommend your site
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Acheteur Vérifié
Rating: 5 out of 5
Top
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Acheteur Vérifié
Rating: 3 out of 5
the expiration date of the flour is abnormally short Indeed for the order before last it was 9 months and now it is 3 months more you were out of stock I do not understand I am very disappointed I will not be able to use the 40 kg in the expected time given the price of postage orders become too expensive.
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Response from tompress.com
Hello, Our apologies, we are reporting this to our producer. Don't worry, it's only a DLUO and not a DLC. Only exceeding the best-before date involves a health risk. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Still not received.....
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Response from tompress.com
Hello, Our after-sales service has just taken note of your parcel which left on 24/08. A non-delivery claim will be opened with the postal services. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Fast, compliant product, fair price.
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Acheteur Vérifié
Rating: 5 out of 5
Long lead time but top customer service!
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Acheteur Vérifié
Rating: 5 out of 5
Very correct material. Two interesting brochures enclosed, which partly advertise the house, but also open up other possibilities for homemade products.
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to everything was perfect!
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Acheteur Vérifié
Rating: 5 out of 5
Super, really! Well-developed equipment, advice, instructions and information on delivery all nickel Bravo to Tom's team!
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Acheteur Vérifié
Rating: 5 out of 5
easy choice. Reasonable prices. Fast delivery. Thank you so much!
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Acheteur Vérifié
Rating: 5 out of 5
Good manufactured product good customer service I recommend
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Acheteur Vérifié
Rating: 5 out of 5
A pleasant site with easy ordering. Very nice.
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Acheteur Vérifié
Rating: 5 out of 5
Product conforms Fast shipping A bit high price
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to say efficient
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Acheteur Vérifié
Rating: 3 out of 5
2 stars on Delivery and customer service because the tracking of parcels does not work, the link is not good, and when we report it, we have the right link but nothing gets better when you reorder!!!!
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Acheteur Vérifié
Rating: 5 out of 5
This is the level of service one expects when dealing with Tompress Very good in every respect: -Correct price positioning -Pre-order call handled very well by a smiling and very pleasant consultant, relevant and accurate information -Delivery on D+2 as advertised -Products received conform and in good condition. I have nothing but recommendations.
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Acheteur Vérifié
Rating: 5 out of 5
everything is perfect!
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Acheteur Vérifié
Rating: 5 out of 5
good product easy to use simple & pragmatic order
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Acheteur Vérifié
Rating: 5 out of 5
Ras
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, attractive prices
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Acheteur Vérifié
Rating: 5 out of 5
In addition, great telephone contact, accurate and verified answers.
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Acheteur Vérifié
Rating: 5 out of 5
Order of 15l sauerkraut pots processed quickly, well packaged. Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to say .... well-organized company with great service
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Acheteur Vérifié
Rating: 5 out of 5
No complaints
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Acheteur Vérifié
Rating: 5 out of 5
Fast Compliant products ordered
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Acheteur Vérifié
Rating: 5 out of 5
Very fast delivery. Fragile item (pizza stone) very well packaged. Item conforms to the order. I do not evaluate the product because I have not yet used it. Serious site that I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
Excellent customer service and high-quality products.
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, very well packaged goods, good quality pottery
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, well packaged
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Acheteur Vérifié
Rating: 5 out of 5
Top product as described and super fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
Perfect, fast shave
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Acheteur Vérifié
Rating: 5 out of 5
R-A-S
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Acheteur Vérifié
Rating: 5 out of 5
first order from you, more to come.
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Acheteur Vérifié
Rating: 1 out of 5
For the moment I can only assess the delivery, which was totally unsatisfactory as it was delivered 700 km from my home, and the customer service, which wasn't much better as Colissimo and Tompress were both blaming each other. What's more, a copy of the complaint e-mail should have been sent to me, but I haven't received anything.
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Response from tompress.com
Hello, the parcel was indeed misdirected, the claim is in progress under the reference 35956675. Yours sincerely
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