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A
Rating: 1 out of 5
How do you expect me to rate you when my order is still stuck in France?
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Very impressed with the speed of delivery and the goods when they arrived.
Response from tompress.com
Thank you, see you soon.
A
Rating: 5 out of 5
The articles are what I expected.
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A
Rating: 5 out of 5
perfect
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V
Rating: 5 out of 5
Ordering from the UK was easy . Customer service and communication was excellent. The items arrived from France in less than a week. Wish more UK companies could rise to this level of service.
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Delivery as ordered, on time....
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A
Rating: 5 out of 5
perfect item fast delivery excellent transaction, thank you
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A
Rating: 5 out of 5
despite a difficult world situation, this company does its utmost to satisfy its customers.
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A
Rating: 5 out of 5
Impeccable! Thank you
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A
Rating: 5 out of 5
Perfect, nothing to complain about. Delivery times very acceptable in these times of confinement. Site and company to be recommended.
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A
Rating: 5 out of 5
Fine, thank you.
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A
Rating: 5 out of 5
One item arrived broken, but the after-sales service took care of it very quickly.
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A
Rating: 5 out of 5
Excellent value for money. Fast delivery despite the current economic climate
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A
Rating: 5 out of 5
Very good order tracking. Just the packaging of an item a little damaged but overall good.
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A
Rating: 5 out of 5
Quality product. Good luck to the whole team.
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A
Rating: 5 out of 5
Hello, My order was exactly what I expected. I really appreciated the advertising and the catalog of your products. See you soon.
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V
Rating: 5 out of 5
Everything is fine. My recommendation
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Response from tompress.com
:-)
A
Rating: 5 out of 5
Very good product and top packaging. Thanks
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Nothing to complain about, perfect, inexpensive product and not too light as feared, thank you.
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A
Rating: 5 out of 5
I love your site. Super and of very beautiful quality. Thank you very much... I recommend this site.
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Response from tompress.com
Thank you very much.
A
Rating: 3 out of 5
I'm ill from Covid19 and the deliveryman forced me to come down, he didn't want to go up 2 floors, I told him I was ill, he said I didn't care, I'm leaving with the parcel, I had to come down to get it, it's catastrophic.
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Response from tompress.com
We apologize for this inconvenience, which we will pass on to our carrier.
A
Rating: 1 out of 5
The parcel left on 8/04/2020, it's now 20/04/20 and I still haven't received anything. No concrete feedback from customer service following my requests to contact the carrier for more information. Dissatisfied with Tompress.
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Response from tompress.com
Hello, We prepared the parcel immediately and handed it over to the postal services. You can of course contact them directly on 3631. Best regards.
A
Rating: 5 out of 5
Perfect, the products are as described, excellent quality, impeccable shipping.
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A
Rating: 5 out of 5
Fast delivery. Product as described.
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A
Rating: 5 out of 5
Very good product, very good service
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V
Rating: 5 out of 5
Under the current incredibly difficult circumstances I was really impressed with the service, communication and delivery of these items. Thankyou
Response from tompress.com
Thank you very much.
A
Rating: 5 out of 5
Thank you ........
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A
Rating: 5 out of 5
Nothing but compliments, faultless responsiveness from customer service following receipt of a damaged marble which was replaced. Many thanks for everything.
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Response from tompress.com
With pleasure.
A
Rating: 5 out of 5
I received my order. The wooden board is a little smaller than the hob but otherwise it's fine, I'm satisfied with my order.
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A
Rating: 5 out of 5
Product delivered in record time despite confinement. This sterilizer is very good.
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A
Rating: 5 out of 5
Good quality material
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A
Rating: 5 out of 5
RAS, fast delivery. Fully satisfied!
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A
Rating: 5 out of 5
Nothing to say about the delivery
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A
Rating: 5 out of 5
Not yet consumed
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A
Rating: 5 out of 5
Perfect! Despite the covid arrived rather quickly. Super I will recommend
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Top items, very well packaged and received very quickly.
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A
Rating: 5 out of 5
Received the package in a fairly long time, but quickly compared to the confinement. The carrier was the post office.
Thank you for answering my questions while I was waiting for delivery.
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Thank you for answering my questions while I was waiting for delivery.