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A
Rating: 5 out of 5
Excellent welcome, it was my first order on this site recommended by a friend. I was very well advised and delivered very quickly.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very fast delivery despite confinement and excellent quality product.
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A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
I'm delighted with the material and delivery
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A
Rating: 5 out of 5
No worries
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A
Rating: 5 out of 5
Very satisfied with the product. Meets my expectations. Easy to install. Ordered on April 3, made available on April 4, picked up by post on April 8, received in mailbox on April 16, 2020. Good considering the covid.19 context. THANK YOU ALL for your commitment and courage.
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Response from tompress.com
Thank you and see you soon on our site.
A
Rating: 5 out of 5
Good products, as described. Thank you very much.
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A
Rating: 5 out of 5
Good product and fast delivery.
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A
Rating: 5 out of 5
Goods received in perfect condition, I'm waiting for the next cans to appreciate the sterilizer.
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A
Rating: 5 out of 5
Perfect, especially in these difficult times. Thank you very much.
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A
Rating: 5 out of 5
Ordered on Sunday, the parcel was ready for dispatch on Monday morning. I contacted customer service by e-mail and the response was fast, efficient and pleasant. I recommend TomPress.
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
delivery time was reasonable in confinement time
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A
Rating: 5 out of 5
Absolutely perfect, nothing to complain about!
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A
Rating: 5 out of 5
Conforme , rapidité....merci .
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A
Rating: 5 out of 5
very good service
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A
Rating: 5 out of 5
customer for years nothing to say more
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A
Rating: 5 out of 5
Fast delivery despite the current difficulties.
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A
Rating: 5 out of 5
Fast delivery despite sanitary conditions.
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A
Rating: 5 out of 5
Completely satisfied. Thank you!
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A
Rating: 5 out of 5
late delivery but I understand with covid 19 otherwise nothing to complain about
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A
Rating: 5 out of 5
Fast delivery, very good site, I recommend it!
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A
Rating: 5 out of 5
Very happy with the material, products and service.
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A
Rating: 5 out of 5
I ordered flour, impossible to find elsewhere. Ordering is simple and smooth, tracking is top-notch, delivery is perfect and quite fast in these times. I'm really pleased with this site.
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Response from tompress.com
Thank you very much, it's our pleasure.
A
Rating: 5 out of 5
Very satisfied with my order. I highly recommend this site...
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A
Rating: 1 out of 5
Package not yet delivered .....
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Response from tompress.com
Hello, your parcel is being prepared for delivery to the sorting facility in your department. It should arrive shortly. Best regards.
A
Rating: 5 out of 5
Impeccable, nothing to add
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A
Rating: 1 out of 5
I still haven't been delivered.
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Response from tompress.com
Hello, It is on its way, the delay is more uncertain in this period of pandemic. Best regards.
A
Rating: 5 out of 5
Very good, fast delivery. Packaging very good
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A
Rating: 5 out of 5
given the circumstances, I'm not sure the question about delivery is relevant? I put TB anyway Cdlt
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Response from tompress.com
Thank you very much. Apart from the unusually long lead time, given the constraints of the containment and the epidemic, the quality of the delivery can be noted without any problem.
A
Rating: 5 out of 5
Hello, I'm already a customer and always satisfied, this is a first for flour type 55 in 5 kg, no more for me to buy it in supermarkets, the quality is not comparable, so I say to you next order, thank you.
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Response from tompress.com
Thank you very much.
A
Rating: 3 out of 5
Unfortunately I am unable to give my opinion as I have not received the goods! Of course there are very special conditions at the moment and it is possible that the problems will continue. However, in the event of non-receipt, do you plan to reimburse me? Even if I follow the track of the parcel on the link you sent me, which goes to the post office, there is no advance.
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Response from tompress.com
Hello, Your parcel was delivered on 15/04/2020. Best regards.
A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Goods well packed. Delivery ok.
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A
Rating: 5 out of 5
Thanks for everything!
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A
Rating: 5 out of 5
Nothing to say
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A
Rating: 5 out of 5
Delivery delayed due to Covid but excellent products as usual.
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A
Rating: 1 out of 5
Still no news about my order... Despite reminder requests, no contact. Not very conclusive for a first order
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Response from tompress.com
Hello, a claim is being processed for the parcel because it is "Return to sender for incorrect address". As indicated in your exchanges with our advisors, the file is currently being processed. We are doing our best in the current context. Best regards."
A
Rating: 5 out of 5
Despite the current very difficult situation, the service is still efficient: very good products, top packaging, and fast, efficient delivery, with follow-up Bravo to the team! I've already recommended the site to friends and family who have also placed orders.
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Response from tompress.com
Thank you very much, we hope everything is going well for those around you too.