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A
Rating: 5 out of 5
Satisfied with tom press
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 378 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Article always conforms to our expectations. Just a problem logging into my tompress account.
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A
Rating: 5 out of 5
Very satisfied.
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V
Rating: 5 out of 5
Everything is great, thank you.
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A
Rating: 5 out of 5
information by phone and perfect online ordering
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A
Rating: 1 out of 5
I still haven't received the parcel
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Response from tompress.com
Hello, The parcel is noted delivered. Please contact our customer service department on 05 63 71 44 99. Best regards.
A
Rating: 5 out of 5
Items to meet demand
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A
Rating: 5 out of 5
Absolutely nothing to complain about. The product corresponds to the description. The delivery time and the quality of the packaging were perfect. No need for customer service ... Satisfied and I recommend it.
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A
Rating: 5 out of 5
Complete order received on time Perfect
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A
Rating: 5 out of 5
Very buy
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A
Rating: 5 out of 5
Always at the TOP
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A
Rating: 5 out of 5
Fast delivery in good condition. Goods met my expectations. Responsive customer service. Thank you very much.
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A
Rating: 5 out of 5
Very good communication. Would recommend.
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A
Rating: 5 out of 5
product as expected, only downside too much waiting on the item when it is out of stock
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A
Rating: 5 out of 5
I'm very satisfied with the Tompress customer service team, who replaced my Lyonnaise frying pan, which was said to be "induction-compatible" but not by the manufacturer, without any shipping costs. The exchange was carried out with the speed and efficiency that you'd expect from a serious company. I put my new frying pan into service
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Response from tompress.com
this one was just what I was looking for."
A
Rating: 3 out of 5
Hello What's the point of putting a phone number on the delivery if the driver leaves a notice if he doesn't feel like using it when he arrives? I called the delivery service to make a new delivery the next day with a paid call, even though I was there on the day of delivery. Thank you very much.
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Response from tompress.com
Hello, Thank you for this clarification and we will inform the transport company. Best regards.
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
I am very happy with the products
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A
Rating: 5 out of 5
This is my first order and I'm not disappointed.
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A
Rating: 5 out of 5
Good product. Serious customer service. Perfect delivery, deadlines and packaging.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Perfect service
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A
Rating: 5 out of 5
As described. Responsive customer service. Would recommend.
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A
Rating: 5 out of 5
all very well
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A
Rating: 5 out of 5
smooth, as described
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A
Rating: 5 out of 5
Excellent products, fast delivery. A pleasure to work with.
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A
Rating: 5 out of 5
Fast delivery, product as requested
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A
Rating: 5 out of 5
very serious house
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A
Rating: 5 out of 5
Compliant order received on time
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V
Rating: 3 out of 5
Advance payment and commercial invoice documents are not congruent. The tax rates are different (19 prepayment, 20 commercial invoice).
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Response from tompress.com
Hello, France is subject to a VAT of 20. Best regards
A
Rating: 5 out of 5
Super fast delivery, packaging with impeccable product protection and the price, nothing to complain about.
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A
Rating: 5 out of 5
Delivered on time, well packaged and everything I expected.
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A
Rating: 5 out of 5
compliant product and fast delivery
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A
Rating: 5 out of 5
Very good product, easy to use
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A
Rating: 3 out of 5
Hello I wrote an email because the hive arrived with the bottom screws holding the tray incorrectly implanted and with screws missing I have not had a response.
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Response from tompress.com
Hello, We have received the photos and thank you for them. You should be contacted by our after-sales service shortly. Best regards.
A
Rating: 5 out of 5
Touyt is perfectThank you
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A
Rating: 5 out of 5
Very satisfied, it's not the first time we've ordered and we're always just as satisfied.
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A
Rating: 3 out of 5
Hello, I would like to inform you that the bag of salt inside the packaging box was open. Instead of the 5 kg we ordered, we only received 4.
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Response from tompress.com
1 Kg"
A
Rating: 5 out of 5
delighted to have found "pro" equipment available to the homeowner."
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