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A
Rating: 5 out of 5
Fast, efficient
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 377 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Too bad your shipping costs are so high. Otherwise nothing to complain about and your catalog is well done. Thank you
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A
Rating: 5 out of 5
I needed an extra juice bottle, so I contacted customer service to make sure I would be delivered on time.
The person was very pleasant and kept his promise, all my juice was bottled. I recommended tompress to a friend unfortunately he was not so lucky with the delivery.
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The person was very pleasant and kept his promise, all my juice was bottled. I recommended tompress to a friend unfortunately he was not so lucky with the delivery.
A
Rating: 3 out of 5
hello my order was supposed to be ready in 15 days and it took a month to arrive. my preserves were waiting. a little note of apology would have been nice. cordially,
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A
Rating: 5 out of 5
Very, very long-standing customer, never disappointed
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A
Rating: 5 out of 5
Fast delivery. The sachets are very practical to use.
Very satisfied.
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Very satisfied.
A
Rating: 5 out of 5
Top of the top I recommend and pass on the message
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A
Rating: 5 out of 5
wooden tap for the vinegar barrel. Once the order had been placed, delivery was very quick to replace the existing tap, which was deteriorating rapidly.
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A
Rating: 5 out of 5
Nothing to say, everything is perfect.
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A
Rating: 5 out of 5
Trustworthy site
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A
Rating: 5 out of 5
Top-notch staff
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A
Rating: 5 out of 5
Very good, order received very quickly and compliant.
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A
Rating: 5 out of 5
It's perfect
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A
Rating: 3 out of 5
It's a pity that you have to wait until all the products are available for delivery.
You prioritize your organization over customer service ????
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You prioritize your organization over customer service ????
Response from tompress.com
Hello, this is mainly a technical issue, which is why it is indicated in our terms and conditions. Our entire team is committed to providing you with the best possible service. Best regards.
A
Rating: 5 out of 5
I received an electric sterilizer with a broken handle. The after-sales service was reactive because following my phone call I got a new handle. How can I change it? Sincerely
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Response from tompress.com
Hello, I'll have our after-sales service contact you to guide you. Best regards.
A
Rating: 5 out of 5
good quality items delivered on time
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A
Rating: 5 out of 5
All in all, everything is perfect. The only negative point was the huge packaging for a 14cm lid, requiring a presence to receive the parcel. Thanks for the catalog.
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A
Rating: 5 out of 5
Package arrived quickly after ordering in perfect condition. Just as I expected. I can't wait for my cabbages to be ready for harvesting so I can try my hand at making homemade sauerkraut.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
very good on all levels
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A
Rating: 1 out of 5
I never received the product. The tracked parcel was announced as delivered on 19/10. That day, I did receive an envelope with your catalog and the invoice, but no product. Your customer service simply told me to check with the post office... In other words, you're on your own.
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Response from tompress.com
Hello, a file has been opened with our after-sales service. Research is in progress. As soon as we have information, our after-sales service will contact you. You can also contact us by e-mail or telephone, quoting reference 21699. Best regards.
A
Rating: 5 out of 5
Thank you
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A
Rating: 5 out of 5
Excellent quality Thank you
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A
Rating: 5 out of 5
fast delivery
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A
Rating: 5 out of 5
Nothing to complain about.
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A
Rating: 5 out of 5
Very good advice from the telephone service, fast delivery, only ++++
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A
Rating: 5 out of 5
Good quality product, only drawback is that you can't manually set the desired temperature.
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
Perfect as usual
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A
Rating: 5 out of 5
Very happy,,,,
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A
Rating: 5 out of 5
Impeccable, meets expectations
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A
Rating: 5 out of 5
An exceptional product in a class of its own. Delivery was top notch. Customer service was extremely professional and solved my problem in less than 5 minutes. I highly recommend this product
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A
Rating: 5 out of 5
Received product as described. Use as described and satisfied after testing
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Rating: 5 out of 5
fast delivery product as I expected
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A
Rating: 5 out of 5
Items conformed to my order and were received more quickly than expected. The enclosed catalog is a plus.
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Rating: 5 out of 5
Received the item on time and in good condition. We needed a nutcracker for large quantities and are very satisfied with its operation.
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A
Rating: 5 out of 5
Fast delivery and product in good condition. Meets my expectations. This plastic food barrel is of high quality. Product received 15 days ago, we'll have to wait and see but I'm optimistic.
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A
Rating: 5 out of 5
Nothing to say, it's perfect. I'll be coming back regularly now that I've found this site.
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A
Rating: 5 out of 5
Top communication delivery no worries
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