English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 5 out of 5
Nickel
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 582 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
product conforms to order and delivered on time. i recommend it.
Translated reviews
A
Rating: 5 out of 5
Nothing to report, very good
Translated reviews
A
Rating: 5 out of 5
a very good, elegant and practical product.
Translated reviews
A
Rating: 5 out of 5
Perfect Keep up the good work
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
super professionals.
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Fully satisfied
Translated reviews
A
Rating: 5 out of 5
short
Translated reviews
A
Rating: 1 out of 5
2 barrels ordered. One drum damaged. Delivery returned. No news since
Translated reviews
Response from tompress.com
Hello, The credit note for refund was issued and sent by email dated 25/10/2018, I invite you to check your email box for further infomations, you can contact us at 05 63 71 44 99 or [email protected] for any questions. Best regards.
A
Rating: 5 out of 5
Very nice barrel, as described. Very fast delivery with the added bonus of the deliveryman's kindness.
Translated reviews
A
Rating: 5 out of 5
exactly what I expected
Translated reviews
A
Rating: 5 out of 5
I'm glad I was able to find capsules in 2 sizes for my bottles. If the caps oxidize or are damaged, the bottles can no longer be used.
Translated reviews
A
Rating: 5 out of 5
great efficiency for making chestnut puree
Translated reviews
A
Rating: 5 out of 5
very good no problem
Translated reviews
A
Rating: 3 out of 5
delivery too slow.insufficient information on lead times
Translated reviews
A
Rating: 5 out of 5
Note: when the machine gets clogged with rosehips, I engage reverse gear, which has the undesirable effect of loosening the screw when unscrewing. Re-fixing is very difficult. The screw has to be able to turn backwards to unclog the cone. You'd need a system that holds the screw in place for reversing and removes it for disassembly. Otherwise, great machine
Translated reviews
A
Rating: 5 out of 5
I ordered a chestnut stove. ...everything was very quick...and everything was in order...great for roasting in my wood stove. .
Translated reviews
A
Rating: 5 out of 5
Fast and efficient
Translated reviews
A
Rating: 5 out of 5
Delayed deliveries due to product changes caused by stock-outs are not their fault and can happen.
Translated reviews
A
Rating: 5 out of 5
Fast, trouble-free delivery
Translated reviews
A
Rating: 3 out of 5
Delivery to Belgium takes much longer than the 48 hours indicated.
And if I want to contact you from Belgium, I have to use a French telephone number and not a local Belgian number (cheaper). If I use the call-back service, it takes 24 hours.
Otherwise the staff are very nice.
Translated reviews
And if I want to contact you from Belgium, I have to use a French telephone number and not a local Belgian number (cheaper). If I use the call-back service, it takes 24 hours.
Otherwise the staff are very nice.
Response from tompress.com
Hello, Packages are delivered within 48 working hours in 90 of the cases, it is necessary to take into account weekends and holidays. Your package left on Friday 19/10 and was delivered to you on Tuesday 23/10/2018. You can use the callback request on our website, we will call you back as soon as possible (within the limit of opening hours). Best regards.
A
Rating: 5 out of 5
Good quality as described, fast delivery
Translated reviews
A
Rating: 5 out of 5
Fast delivery and works very well
Translated reviews
A
Rating: 5 out of 5
Very good equipment and customer service
Translated reviews
A
Rating: 5 out of 5
Super fast service.
Translated reviews
A
Rating: 3 out of 5
Out of the batch of 100 capsules, some are defective, so I'm missing some.
Translated reviews
Response from tompress.com
Hello, please inform our after-sales service, who will do what is necessary. The jars with these capsules are closed by a simple quarter-turn, so if you feel any resistance, please don't force them any further. Best regards.
A
Rating: 5 out of 5
Fast, efficient
Translated reviews
A
Rating: 5 out of 5
Too bad your shipping costs are so high. Otherwise nothing to complain about and your catalog is well done. Thank you
Translated reviews
A
Rating: 5 out of 5
I needed an extra juice bottle, so I contacted customer service to make sure I would be delivered on time.
The person was very pleasant and kept his promise, all my juice was bottled. I recommended tompress to a friend unfortunately he was not so lucky with the delivery.
Translated reviews
The person was very pleasant and kept his promise, all my juice was bottled. I recommended tompress to a friend unfortunately he was not so lucky with the delivery.
A
Rating: 3 out of 5
hello my order was supposed to be ready in 15 days and it took a month to arrive. my preserves were waiting. a little note of apology would have been nice. cordially,
Translated reviews
A
Rating: 5 out of 5
Very, very long-standing customer, never disappointed
Translated reviews
A
Rating: 5 out of 5
Fast delivery. The sachets are very practical to use.
Very satisfied.
Translated reviews
Very satisfied.
A
Rating: 5 out of 5
Top of the top I recommend and pass on the message
Translated reviews
A
Rating: 5 out of 5
wooden tap for the vinegar barrel. Once the order had been placed, delivery was very quick to replace the existing tap, which was deteriorating rapidly.
Translated reviews
A
Rating: 5 out of 5
Nothing to say, everything is perfect.
Translated reviews
A
Rating: 5 out of 5
Trustworthy site
Translated reviews
A
Rating: 5 out of 5
Top-notch staff
Translated reviews
A
Rating: 5 out of 5
Very good, order received very quickly and compliant.
Translated reviews