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A
Rating: 5 out of 5
No complaints
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 570 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
No problem, everything is OK
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A
Rating: 5 out of 5
everything is perfect
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
48-hour delivery RAS
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A
Rating: 5 out of 5
Quick and reliable
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A
Rating: 5 out of 5
Very fast service and product as expected
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A
Rating: 5 out of 5
very well packaged .frying pans very costal not tried but I will enjoy cooking for sure ..expensive but worth it I highly recommend
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A
Rating: 5 out of 5
As usual I am very satisfied with the service. Delivery times, product quality...
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A
Rating: 5 out of 5
nothing to say thank you for the catalog.
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A
Rating: 5 out of 5
everything is perfect
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A
Rating: 3 out of 5
as with all relay point deliveries (but this is not specific to Tompress), delivery times are not respected.
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A
Rating: 5 out of 5
Product is exactly as expected, very satisfied, nothing to complain about. If all icmde were like this one, it would be formi-formidable ;)
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A
Rating: 5 out of 5
Product meets my expectations, plus value for money and fast delivery. I recommend it.
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A
Rating: 5 out of 5
Nickel-chromium
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A
Rating: 5 out of 5
very serious house thank you
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A
Rating: 5 out of 5
Delivery as expected, fast and perfect packaging, material received in perfect condition.
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A
Rating: 5 out of 5
very good product fast delivery
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A
Rating: 5 out of 5
Serious and fast OK++.
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A
Rating: 5 out of 5
No problem at all. Simple, fast and efficient.
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A
Rating: 3 out of 5
ORDER PLACED ON 14 11 RECEIVED ON 28 11WITHOUT HAVING BEEN NOTIFIED BEFOREHAND BY THE CARRIER I WOULD LIKE A COMMERCIAL GESTUREPACKAGE NOT PALLETIZED CRUSHED DESPITE THIS VERY GOOD MATERIAL SATISFIED
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Response from tompress.com
Hello, your order was dispatched on Friday 24th due to the restocking of the unavailable item. Damage must be reported at the time of delivery. To help you with this, your shipping confirmation sent by e-mail gives you all the information you need. If you have any other requests or comments, please do not hesitate to contact us. Best regards.
A
Rating: 5 out of 5
Hello, customer service contacted me at the time of my order for a clarification on the accessory ordered. Thank you
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A
Rating: 5 out of 5
happy with my purchase not yet used as it was a christmas present
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A
Rating: 5 out of 5
It's a pity that a cover was broken when I received it, but I'd like to thank your staff for doing everything necessary to replace it.
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Response from tompress.com
Hello, yes indeed it's a shame. The replacement cover should be shipped this week. Best regards.
A
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
As usual, excellent packaging and fast delivery. I tried out the machine directly by vacuum-packing smoked duck breasts: impeccable result. The machine (automatic mode) works quickly and well. Very clean and neat sealing.
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A
Rating: 5 out of 5
very satisfied
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A
Rating: 5 out of 5
Perfect as usual
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A
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
Fast delivery. I'm waiting for the fat times to be available to test.
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A
Rating: 5 out of 5
Very satisfactory shipping and delivery, and impeccable product quality. Only downside: price too high.
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A
Rating: 1 out of 5
very unhappy with this item, impossible to clean, the pan is rusty. I thought the quality was top notch. I will not buy anything from this site again, I do not recommend this site.
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Response from tompress.com
Hello, the frying pan is made of black sheet metal and should be washed and dried immediately after use and greased before storage. It is made entirely of steel, and you can find all the advice you need here: https://www.tompress.com/A-10002828-apprivoiser-sa-poele-en-fer-avec-elise.aspx. I'll let you modify or complete your review. Best regards.
A
Rating: 3 out of 5
the product purchased is of more than average quality the 4 feet of the defrosting board have come unstuck is this another chinese product? i'm very disappointed
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A
Rating: 5 out of 5
RAS. This isn't the 1st time I've ordered from Tompress: quality service and products. I would recommend
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Rating: 5 out of 5
Very happy with my barrel. Nice article
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A
Rating: 5 out of 5
Everything is perfect and I recommend
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Rating: 3 out of 5
I am satisfied with my purchases, a real regret the time between the order and its receipt, surprising for an internet order.... shame. An order placed the same day on a foreign site (Germany) was received a week earlier PS: I did not deal with customer service.....
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A
Rating: 5 out of 5
Nickel, beautiful products well packaged, very satisfied
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A
Rating: 5 out of 5
Hello, I bought from you a few months ago an electric motor for a spindle turner and a 70cm lechefrittes. I have just installed the said motor which stopped after about an hour (when I visited the site I saw that these motors were equipped with a small plastic fan, but this part was not in the packaging when it was delivered.
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Response from tompress.com
Hello, I am opening a file with our after-sales service. Please do not hesitate to contact them or to provide any additional information that may be useful in processing your request. Best regards.