English 
Français 
Italiano 
Deutsch 
Nederlands 
P
Rating: 5 out of 5
Speed for sending correct price
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
As usual, completely satisfied and I am advertising around me among my friends who are themselves satisfied
Translated reviews
C
Rating: 5 out of 5
Very good and super fast
Translated reviews
B
Rating: 5 out of 5
A very warm and professional welcome from the operator who was able to offer me a solution perfectly suited to my needs.
Translated reviews
T
Rating: 5 out of 5
well-packaged parcel
Translated reviews
J
Rating: 5 out of 5
Well received and on time like the previous purchases. Keep it up.
Translated reviews
H
Rating: 5 out of 5
Excellent
Translated reviews
J
Rating: 5 out of 5
Product in accordance with the order and delivery respected.
Translated reviews
M
Rating: 5 out of 5
Fast shipping
Translated reviews
J
Rating: 5 out of 5
Received my package quickly, in perfect condition thank you very much
Translated reviews
C
Rating: 5 out of 5
Nikel RAS
Translated reviews
L
Rating: 5 out of 5
Tb
Translated reviews
P
Rating: 5 out of 5
very good store
Translated reviews
F
Rating: 5 out of 5
Good reception of the equipment. Very good quality materials. Not yet used, pending installation.
Translated reviews
P
Rating: 5 out of 5
good
Translated reviews
B
Rating: 5 out of 5
in line with my expectations regarding this product fast delivery
Translated reviews
A
Rating: 5 out of 5
well-protected items in the package, accommodating carrier, clear tracking online
Translated reviews
P
Rating: 5 out of 5
Nickel
Translated reviews
L
Rating: 5 out of 5
compliant product, record delivery. Perfect.
Translated reviews
P
Rating: 5 out of 5
good product and responsiveness
Translated reviews
G
Rating: 5 out of 5
nothing to complain about, perfect article, fast delivery.
Translated reviews
Y
Rating: 1 out of 5
utensil "matbecve" removable silicone spout unusable. really disappointed
Translated reviews
Response from tompress.com
Hello,
We are sorry to hear that the removable silicone spout did not meet your satisfaction.
We place great importance on the quality of our products and would have liked to discuss with you to understand the problem encountered and offer you an appropriate solution.
Please do not hesitate to contact our customer service to report any difficulties with a received item. Our team is at your disposal to assist you and find the best solution.
Best regards,
The Tom Press team
We are sorry to hear that the removable silicone spout did not meet your satisfaction.
We place great importance on the quality of our products and would have liked to discuss with you to understand the problem encountered and offer you an appropriate solution.
Please do not hesitate to contact our customer service to report any difficulties with a received item. Our team is at your disposal to assist you and find the best solution.
Best regards,
The Tom Press team
A
Rating: 5 out of 5
Well received well packaged
Translated reviews
J
Rating: 5 out of 5
super supplier to recommend
Translated reviews
C
Rating: 5 out of 5
Nothing to say about the quality of the product, nor about the quick delivery times, correct prices. The only downside is that the edge of the package, which is secured with tape, was damaged and the red handle of the paella dish was scratched. The handles could have been protected by a light cardboard before being slipped into the shipping packaging, I did not want to refuse the package. Thank you.
Translated reviews
J
Rating: 1 out of 5
The indicated dimensions do not match the mandoline.
Translated reviews
Response from tompress.com
Hello,
We are sorry to learn that the dimensions of the mandoline do not meet your expectations.
The dimensions indicated in the product sheet correspond to the characteristics of the item, but we understand that they may not have suited your use.
However, we would have liked to be able to discuss with you to verify together the information of your order and assist you in finding a solution.
Please do not hesitate to contact our customer service to report any issues encountered with a received item. Our team is at your disposal to help you.
Best regards,
The Tom Press team
We are sorry to learn that the dimensions of the mandoline do not meet your expectations.
The dimensions indicated in the product sheet correspond to the characteristics of the item, but we understand that they may not have suited your use.
However, we would have liked to be able to discuss with you to verify together the information of your order and assist you in finding a solution.
Please do not hesitate to contact our customer service to report any issues encountered with a received item. Our team is at your disposal to help you.
Best regards,
The Tom Press team
F
Rating: 5 out of 5
I have received my knives for the chopper finally, big issue with Colissimo, delivery scheduled for Friday, Saturday late afternoon nothing, I check the package tracking and they tell me delivery Wednesday, the problem is that I had fresh meat Thursday so 7 days have passed, well the meat goes to the trash, thanks to the post.
Translated reviews
H
Rating: 5 out of 5
very good
Translated reviews
K
Rating: 4 out of 5
Very good product I recommend
Translated reviews
Response from tompress.com
Hello,
Thank you very much for your positive feedback and for the trust you place in us.
We are delighted to know that your experience with our product has satisfied you. Your satisfaction is our priority, and we also take into account your 4-star rating which encourages us to continue improving our services.
We look forward to assisting you with your next order.
Best regards,
The Tom Press team
Thank you very much for your positive feedback and for the trust you place in us.
We are delighted to know that your experience with our product has satisfied you. Your satisfaction is our priority, and we also take into account your 4-star rating which encourages us to continue improving our services.
We look forward to assisting you with your next order.
Best regards,
The Tom Press team
J
Rating: 5 out of 5
serious in every sense of the word thank you
Translated reviews
F
Rating: 5 out of 5
Fast delivery and impeccable product - as always!
Translated reviews
J
Rating: 5 out of 5
Product meets my expectations. Very fast delivery. Very satisfied
Translated reviews
N
Rating: 5 out of 5
Very happy with my order, I will place another one very soon. Thank you
Translated reviews
B
Rating: 5 out of 5
Very good the delivery person Very well packaged
Translated reviews
G
Rating: 5 out of 5
It's ok, nothing to report
Translated reviews
J
Rating: 4 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Perfect delivery on time
Translated reviews
L
Rating: 4 out of 5
Very good
Translated reviews
F
Rating: 5 out of 5
Perfect
Translated reviews
C
Rating: 5 out of 5
Fast and careful delivery
Translated reviews