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M
Rating: 5 out of 5
A team that always listens. Keep up the good work. Thank you
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 1 out of 5
unacceptable delivery times (over 6 months, no news from the site, impossible to obtain information, blocks the entire order even if some items are in stock)
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Response from tompress.com
Thank you for sharing your review of tompress.com,
Thank you for sharing your opinion on tompress.com
We apologize for the delay, which is beyond our control.
Please be assured that we are doing our best to improve product availability and will announce precise lead times as soon as we are aware of them.
Best regards.
TomPress
Thank you for sharing your opinion on tompress.com
We apologize for the delay, which is beyond our control.
Please be assured that we are doing our best to improve product availability and will announce precise lead times as soon as we are aware of them.
Best regards.
TomPress
F
Rating: 5 out of 5
Interesting but expensive site
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B
Rating: 5 out of 5
very serious house excellent material to recommend
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G
Rating: 5 out of 5
Very good material!
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P
Rating: 5 out of 5
5/5
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J
Rating: 5 out of 5
Very fast and accurate shipping, perfect!
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G
Rating: 5 out of 5
Serious supplier, I recommend without hesitation
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R
Rating: 5 out of 5
ease of choice, fast delivery, very competitive price
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M
Rating: 5 out of 5
nothing to redirect
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E
Rating: 5 out of 5
no problem
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C
Rating: 1 out of 5
The vinegar tap was missing
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Response from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.
If the product does not correspond to your order, or if a part is missing, please do not hesitate to contact our customer service team, Monday to Friday, by phone or e-mail.
We always do our utmost to find a satisfactory solution for our customers.
We look forward to serving you again and providing you with a better experience.
Have a nice day.
We remain at your disposal.
Best regards.
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com
Your satisfaction is our priority, and we take your comments very seriously.
If the product does not correspond to your order, or if a part is missing, please do not hesitate to contact our customer service team, Monday to Friday, by phone or e-mail.
We always do our utmost to find a satisfactory solution for our customers.
We look forward to serving you again and providing you with a better experience.
Have a nice day.
We remain at your disposal.
Best regards.
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com
D
Rating: 5 out of 5
Very good book to learn the smoking technique
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M
Rating: 5 out of 5
Fast, consistent quality
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D
Rating: 5 out of 5
Very good product I recommend 100%.
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P
Rating: 1 out of 5
Not received the right basket, very disappointed.
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Response from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.
Product inversion can sometimes occur, although this is rare.
If the product doesn't match your order, don't hesitate to contact our customer service team, Monday to Friday by phone or e-mail.
We always do our utmost to find a satisfactory solution for our customers.
We look forward to serving you again and providing you with a better experience.
Have a nice day.
We remain at your disposal.
Best regards.
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com
Your satisfaction is our priority, and we take your comments very seriously.
Product inversion can sometimes occur, although this is rare.
If the product doesn't match your order, don't hesitate to contact our customer service team, Monday to Friday by phone or e-mail.
We always do our utmost to find a satisfactory solution for our customers.
We look forward to serving you again and providing you with a better experience.
Have a nice day.
We remain at your disposal.
Best regards.
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com
J
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
I had no problems so nothing to say.
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R
Rating: 5 out of 5
Excellent product a little expensive but we are never disappointed
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P
Rating: 5 out of 5
Still satisfied with tompress
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J
Rating: 5 out of 5
Very good quality product
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P
Rating: 5 out of 5
Parcel arrived as expected I'm delighted with my bamix very good product with a special offer which is not to be underestimated.
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J
Rating: 5 out of 5
Nothing to say, perfect.
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A
Rating: 5 out of 5
fast preparation and delivery times . products correspond to my expectations . thank you very much
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E
Rating: 5 out of 5
Perfect shaving
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J
Rating: 5 out of 5
Top set, thanks
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M
Rating: 5 out of 5
It was hard to get my parcel because I do not know where it had gone but with patience and especially with many calls from me to Tom press I finally received my package after several months.
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R
Rating: 5 out of 5
hassle-free ordering and delivery!
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M
Rating: 5 out of 5
It was hard to get my parcel because I do not know where it had gone but with patience and especially with many calls from me to Tom press I finally received my package after several months.
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M
Rating: 5 out of 5
It was hard to get my parcel because I do not know where it had gone but with patience and especially with many calls from me to Tom press I finally received my package after several months.
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F
Rating: 5 out of 5
The salesmen found a solution to fix it quickly. Super happy! Highly recommend
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J
Rating: 5 out of 5
Perfect. Just perfect.
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P
Rating: 5 out of 5
Very satisfied
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M
Rating: 5 out of 5
Quality products, fast delivery
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C
Rating: 5 out of 5
Very satisfied very correct delivery Very good on everything
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M
Rating: 5 out of 5
Very professional
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G
Rating: 5 out of 5
I am very satisfied with the seriousness and professionalism of the company Tompress and the product corresponded perfectly to my needs.
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F
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
very satisfied
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A
Rating: 5 out of 5
Quality device, as described, perfect delivery. I recommend it!
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