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M
Rating: 5 out of 5
Product completely compliant and of quality!
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Very beautiful vinegar bottle; just the size I needed. I am very happy with my purchase!! and the packaging was very neat, fortunately I wouldn't have wanted it to break!! thank you for everything!
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T
Rating: 5 out of 5
The order was sent quickly. The ordered items were very well packaged. The purchased items matched the description given on the site perfectly. Very good company. I am perfectly satisfied.
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A
Rating: 5 out of 5
Everything went very well!
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C
Rating: 5 out of 5
Very well finished product to try
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P
Rating: 5 out of 5
Hello, I am getting back to Tompress. You are the only company that makes small quantity packages for retirees in need of manufacturing... a high-quality telephone reception, very important listening, and not to forget a reactive and very professional customer service team. Best regards, Servin Patrick
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A
Rating: 5 out of 5
-
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G
Rating: 5 out of 5
All good, no problem!
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S
Rating: 5 out of 5
Great! Beautiful product, impeccable delivery.
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G
Rating: 1 out of 5
difficult to have a complete order
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Response from tompress.com
Hello,
Thank you for your message.
Indeed, the restocking times for certain items can be a bit long.
Do not hesitate to call us when you want information about your order.
Sincere regards,
Customer service
Thank you for your message.
Indeed, the restocking times for certain items can be a bit long.
Do not hesitate to call us when you want information about your order.
Sincere regards,
Customer service
R
Rating: 4 out of 5
It's difficult to place an order, I had to do it several times. I'm not an internet champion. There are some!
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Response from tompress.com
Hello,
Thank you very much for your feedback. We understand that placing an order online can sometimes be complicated. For your next order, feel free to place it directly by phone at 05 63 71 44 99.
Looking forward to assisting you for a new experience.
Customer Service
Thank you very much for your feedback. We understand that placing an order online can sometimes be complicated. For your next order, feel free to place it directly by phone at 05 63 71 44 99.
Looking forward to assisting you for a new experience.
Customer Service
A
Rating: 1 out of 5
I ordered one from them that I received 4 days ago, and what was my surprise to find that it was all scratched. So I called TomPress, and I was told that I shouldn't have accepted the package at the post office, and I was taken aback, it's the first time I've heard such a thing. Anyway, after insisting, the person finally told me to send an email to customer service, which I did within the hour that followed. And since then, no response from them, not even an acknowledgment of receipt of my request. So 4 days later, I called them back, and they told me that the attached photo does not display, and asked me to send a PDF. I immediately complied, asking for an exchange or a refund. I find that their after-sales service is not effective which does not bode well for the future .....
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Response from tompress.com
Hello Avelina,
Thank you for your feedback. We are sincerely sorry to learn that your experience did not meet your expectations. Please be assured that we take your comments very seriously and that we will double our efforts to improve our after-sales service.
Regarding your case, a solution was actually provided to you several days ago.
Best regards,
The TomPress team
Thank you for your feedback. We are sincerely sorry to learn that your experience did not meet your expectations. Please be assured that we take your comments very seriously and that we will double our efforts to improve our after-sales service.
Regarding your case, a solution was actually provided to you several days ago.
Best regards,
The TomPress team
C
Rating: 5 out of 5
Very good product, fast delivery, I recommend
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I
Rating: 1 out of 5
Not at all satisfied: supposedly sold in a set, upon receiving the package there was only 1 seal inside. I needed 2 but given the shipping cost (which doubles the price of the part) I did not order a second time.
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J
Rating: 5 out of 5
Very good material, fully satisfied
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P
Rating: 5 out of 5
Everything went well...thank you
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E
Rating: 1 out of 5
Order placed in July. Partial delivery at the end of February for products indicated in stock at the time of the order. Emails for information ... No response.
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J
Rating: 5 out of 5
very fast delivery shipping costs a bit high given the ordered item
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A
Rating: 5 out of 5
Hello, order received quickly and in good condition, congratulations on your professionalism and seriousness, thank you
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M
Rating: 5 out of 5
Always on top
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J
Rating: 5 out of 5
Fast, compliant, efficient.
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R
Rating: 1 out of 5
... delivery not in accordance with my order, a green product ordered, delivery of a white color .. and no response to my two complaints!!
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P
Rating: 5 out of 5
Nothing
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V
Rating: 1 out of 5
a packaging totally disproportionate compared to the small plastic tray ordered. Waste.
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X
Rating: 5 out of 5
very well
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I
Rating: 5 out of 5
Product compliant and delivery ok
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P
Rating: 5 out of 5
Fast shipping, good tracking, this nutcracker is of good quality.
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C
Rating: 5 out of 5
everything is perfect
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B
Rating: 4 out of 5
Good quality
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P
Rating: 5 out of 5
very well shaved
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R
Rating: 1 out of 5
The delivered part does not match the sterilizer model
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J
Rating: 5 out of 5
Satisfied
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J
Rating: 5 out of 5
Tb
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R
Rating: 4 out of 5
Fast shipping and in accordance with what I ordered.
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J
Rating: 5 out of 5
compliant order
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F
Rating: 5 out of 5
In accordance with the description, perfectly packaged parcel and fast delivery. Thank you.
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X
Rating: 4 out of 5
Products that meet my expectations, fast delivery I recommend tom press
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P
Rating: 5 out of 5
Very good product
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E
Rating: 5 out of 5
Very happy
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F
Rating: 5 out of 5
Everything went well as usual
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