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A
Rating: 5 out of 5
Package delivered after only a few days. The 30 50 cl glass bottles arrived in perfect condition thanks to impeccable packaging.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 400 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Good material! Satisfied.
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A
Rating: 5 out of 5
super and fast i recommend
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
Everything is perfect.
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A
Rating: 5 out of 5
Excellent merchandise
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A
Rating: 5 out of 5
Very good in every respect. We were blown away by the packaging: no risk of the item being damaged as it is very, very well protected from shocks.
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A
Rating: 5 out of 5
All went well
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A
Rating: 5 out of 5
impeccable, received on time, as ordered
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A
Rating: 5 out of 5
Product as described. Fast shipping.
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A
Rating: 5 out of 5
The packaging is very good
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A
Rating: 5 out of 5
I waited 2 1/2 months but I know your supplier took a long time to restock. I was able to put my chopper back together. There was no oil in the reducer and the Spi seal spring had broken. It's the result of lending it to a friend who doesn't want to buy one and who, what's more, has lent it to other people and returned it to you eight months later in this condition.
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A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Conforming items. Fast delivery
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A
Rating: 5 out of 5
R. to. S. !
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A
Rating: 5 out of 5
short
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A
Rating: 1 out of 5
Goods not received, not used to waiting so long in the past, but always satisfied with previous orders.
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Response from tompress.com
Hello, your parcel was shipped on the same day as your order. If you track it, we can see that it is being processed. We are opening a complaint with the postal services for the delivery delay, which seems abnormal. Best regards.
A
Rating: 5 out of 5
I really appreciate that there are still stores like Tompress. As a French person living abroad, I can order from Tompress and have anything I want delivered to me.
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A
Rating: 5 out of 5
without
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A
Rating: 5 out of 5
Always perfect: the products, the fast delivery with the little card indicating the name of the person who prepared the order, which proves the seriousness of Tompress. The telephone reception is always pleasant and professional.
An excellent site that I've already recommended.
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An excellent site that I've already recommended.
A
Rating: 5 out of 5
In fact I couldn't order on pain facile" and I ended up phoning a very nice person who placed my order.
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A
Rating: 5 out of 5
Thank you for your impeccable service!
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A
Rating: 1 out of 5
2 months and a half of waiting for the order. I finally received it, and the grid does not correspond with what I had ordered. I sent an email to customer service and I still have no return. I will not recommend this site again.
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Response from tompress.com
Hello, Our apologies. Our after-sales service has already made the necessary arrangements. A new shipment was made today. Kind regards.
A
Rating: 5 out of 5
Nothing to report, everything went smoothly from order to delivery.
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A
Rating: 5 out of 5
No problem: ordered, paid for and delivered without delay.
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A
Rating: 4 out of 5
Product conforms to my order, delivery in relay point respected. The only drawback is that you can't order less than a kilo.
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A
Rating: 4 out of 5
Delivery a little long (1 month) I had ordered spare parts for a chopper.
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A
Rating: 5 out of 5
super
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A
Rating: 4 out of 5
Very good telephone reception. The part I was looking for met my expectations. The only negative point was the delivery time, which was initially 3 weeks but was extended by 3 weeks, supposedly due to a shortage of raw materials. However, I was notified by phone in real time when the part was dispatched.
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A
Rating: 5 out of 5
very satisfied with the product and the price
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A
Rating: 5 out of 5
excellent product delay information
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C
Rating: 5 out of 5
Item arrived on time and matched description.
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A
Rating: 5 out of 5
super c'est tout
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A
Rating: 5 out of 5
My parcel arrived on time, very well packaged, the only complaint is the lack of a guide to use and maintain the stone and also a loading shovel that does not correspond to the width of the oven, it should be a shovel of 38 cm and not 30. Apart from that this stone bakes my bread admirably and I am very happy.
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A
Rating: 5 out of 5
Very fast delivery. Very satisfied!
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A
Rating: 5 out of 5
professional service. i recommend it!
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A
Rating: 5 out of 5
Fast delivery, clean products, precise settings
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A
Rating: 5 out of 5
Without
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A
Rating: 5 out of 5
very serious, beautiful merchandise, admittedly at a price.
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