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A
Rating: 5 out of 5
Fast
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 588 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Gladly again Fast and flawless delivery
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A
Rating: 5 out of 5
Super fast, well packaged!
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A
Rating: 4 out of 5
Received in good condition. We usually used a 32 chopper borrowed from a friend, and with this n°22 chopper we didn't feel like we were spending any more time making our 2 annual pigs! The equipment seems to be of high quality.
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A
Rating: 5 out of 5
Everything perfect.
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A
Rating: 5 out of 5
Fast delivery Product conforms Impeccable Only comment: try to find more suitable packaging for sending a lid... but I know it's not easy. There is no standard cardboard of this type. You might want to look into document envelopes.
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A
Rating: 4 out of 5
nothing to say, very good service.
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A
Rating: 5 out of 5
satisfied with the product and fast delivery
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A
Rating: 5 out of 5
Very satisfied.
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A
Rating: 5 out of 5
we are satisfied with this order and its delivery
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A
Rating: 5 out of 5
Great product, fast delivery and friendly, efficient customer service.
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A
Rating: 5 out of 5
nothing to report either with the order or the delivery, the prodiuts correspond to my expectations.
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A
Rating: 5 out of 5
Very good products.
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A
Rating: 5 out of 5
After filling it, it leaked for two days to check the quality of the cork used to hold the cinnamon.
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Response from tompress.com
Hello, Remember to inflate the set for 4 to 5 days to make it watertight before use. Best regards.
A
Rating: 5 out of 5
For my first order, I am really surprised by the professionalism and the seriousness of your company. From the order, the delivery protocol is clear with the possibility of tracking the order. Do not change anything, Eric Gritti
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A
Rating: 5 out of 5
Totally satisfied
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A
Rating: 5 out of 5
Excellent merchant. Excellent quality products and excellent customer service! Highly recommended.
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A
Rating: 5 out of 5
Super machine.
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A
Rating: 5 out of 5
fast delivery and good quality goods
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A
Rating: 5 out of 5
Ras
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A
Rating: 4 out of 5
I received an e-mail telling me that my parcel had left, when I wanted to track my parcel it didn't work and when I received it I realized that it had been shipped 3 days after I received the e-mail. I would have preferred to receive confirmation of shipment only when it was actually dispatched.
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C
Rating: 5 out of 5
Quick answers to questions. Excellent organization
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A
Rating: 4 out of 5
Book translated from an American work. Interesting for those unfamiliar with smoking techniques.
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A
Rating: 5 out of 5
Hello, Please don't change anything. It's so perfect that it's hard to imagine that it still exists! Ordered by phone on 06/01/2021 at 11am and received on 07/01/2021 at 2pm. All checked with the delivery man without any rush. Hard to beat that.
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A
Rating: 5 out of 5
nothing to report
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A
Rating: 5 out of 5
Conforms to order and fast delivery.
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A
Rating: 5 out of 5
Very pleased
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A
Rating: 5 out of 5
Always at the TOP
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A
Rating: 5 out of 5
You can call up and get the advice you need from competent, pleasant people.
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A
Rating: 5 out of 5
Impeccable equipment except for the plug, which continues to leak despite soaking for over 24 hours. Do you have another solution?
It seems to me that it would be desirable to automatically deliver a replacement cap for this type of purchase.
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It seems to me that it would be desirable to automatically deliver a replacement cap for this type of purchase.
Response from tompress.com
Hello, it takes 4 to 5 days in the water for the unit to be watertight. Best regards.
A
Rating: 5 out of 5
Top-notch driver
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V
Rating: 5 out of 5
Easy process, and even though it took a bit longer to receive because of the Brexit inflicted customs checks, the tracking did show every step in the process.
A
Rating: 5 out of 5
I was completely satisfied with the speed of delivery, the quality of the packaging and the responsiveness of the after-sales service in answering my questions.
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A
Rating: 5 out of 5
Package delivered on time. Thank you very much!
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A
Rating: 5 out of 5
More than meets my expectations
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C
Rating: 5 out of 5
All ok
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C
Rating: 4 out of 5
There was a small problem ... but talking to support resolved it with kindness and courtesy
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A
Rating: 5 out of 5
Very competent service
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A
Rating: 1 out of 5
To pay a service for my order to arrive the next morning and for it to arrive only 2 days later, no thank you. What's more, it's up to me to ask for a refund, even though I paid Tom Press. You're quick to solve problems. One last thing: I'm not satisfied with your products, which are far from top-notch.
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Response from tompress.com
Hello, an SAV file has been opened following Chronopost's late delivery. We have opened the claim and will keep you informed. Best regards.
A
Rating: 5 out of 5
Express delivery, ordered on Thursday evening and delivered on Saturday morning....Well packaged items that were not damaged despite my fears after reading many negative comments on other sites. Very satisfied with the product after a trial with half a pig.
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