The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
I would have liked to have had a note from customer service to tell me that something was missing from the order, instead of waiting several days without any news, and for me to be the one to call to find out the reasons for the delay. As the rest was a regent, I cancelled the missing item... but I lost 10 days....
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Acheteur Vérifié
Rating: 5 out of 5
Purchase of a Fontana pizza oven stand...
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Acheteur Vérifié
Rating: 5 out of 5
Supet site
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Acheteur Vérifié
Rating: 5 out of 5
bonjour, c'etait pour ma mère et elle ete très contente, donc pour moi c'est génial d'en trouver chez vous
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Acheteur Vérifié
Rating: 5 out of 5
Ras very well
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Acheteur Vérifié
Rating: 5 out of 5
Fine
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Acheteur Vérifié
Rating: 4 out of 5
Very good product, tested with homemade poolish pizza dough, a real treat! The scoop does its job well too, but may wear out over time.
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Acheteur Vérifié
Rating: 5 out of 5
perfect
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Acheteur Vérifié
Rating: 4 out of 5
Very good artcles
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Acheteur Vérifié
Rating: 4 out of 5
The delivery has to be reviewed, it arrived without pallet and not packed. Very good product, corresponds to my expectations.
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Acheteur Vérifié
Rating: 1 out of 5
No parcel received to date !!!
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Acheteur Vérifié
Rating: 4 out of 5
Small problem with delivery, otherwise everything is PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
RAS satisfied overall
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Acheteur Vérifié
Rating: 4 out of 5
Not used yet, but at first glance it's a good machine.
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Acheteur Vérifié
Rating: 5 out of 5
Super fast delivery. Product conforms, nice finish, perfect! Practical right- or left-hand gas inlet hose assembly.
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Acheteur Vérifié
Rating: 1 out of 5
O zero
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Response from tompress.com
Hello, your parcel has been delivered to La Poste, it is currently on its way. Yours faithfully
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Acheteur Vérifié
Rating: 5 out of 5
Prompt service despite the period in question Efficient
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Acheteur Vérifié
Rating: 5 out of 5
RAS, everything went perfectly, fast, reliable, professional, what more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
CLEAR
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Acheteur Vérifié
Rating: 5 out of 5
reliable merchandise and service
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Acheteur Vérifié
Rating: 5 out of 5
1 star less for delivery because one of my items was out of stock. But once restocked, shipping was ultra fast.
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Acheteur Vérifié
Rating: 5 out of 5
As usual, no problem.
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Acheteur Vérifié
Rating: 4 out of 5
Great machine but INCOMPREHENSIBLE user manual, poor French translation.
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Response from tompress.com
Hello, Our apologies. I will send you the instructions by e-mail. Best regards.
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Rating: 5 out of 5
Slight delay in delivery due to covid Otherwise perfect
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Acheteur Vérifié
Rating: 5 out of 5
very satisfied with this product
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Acheteur Vérifié
Rating: 4 out of 5
I really regret having chosen colissimo delivery as the parcel took 8 days to arrive from the moment it was picked up.
No serious tracking. After delivery, it still said 'on the way'!"
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Acheteur Vérifié
Rating: 5 out of 5
The pizza stone is perfect and meets my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 5 out of 5
this is the second smoking and curing book I've bought. This one is for my son and I'm always satisfied with tom press.
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Acheteur Vérifié
Rating: 5 out of 5
second order, fast delivery, product as described and in perfect condition.
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Acheteur Vérifié
Rating: 4 out of 5
Too bad no Saturday duty
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery and very good product
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Acheteur Vérifié
Rating: 5 out of 5
exactly what I wanted Fast delivery and perfect packaging
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Acheteur Vérifié
Rating: 4 out of 5
I suppose it's for ordering this type of material, which is not very common.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect telephone reception very pleasant delivery person of kindness very good service I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
Superb article! and a follow-up on the delivery in real time super.
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Acheteur Vérifié
Rating: 4 out of 5
Well received. We've only used the pitter once, and on fairly small, very ripe cherries. We often have to remove the pitted cherries by hand, but it's quicker than without. This one seems sturdy. NB Why don't you wait a few months for your satisfaction surveys. Our answers would be more reasoned.
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied from all points of view
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Acheteur Vérifié
Rating: 4 out of 5
Despite a slightly long delivery time, which I can understand, the item I ordered was exactly what I expected. Nothing to say and thanks again. I'll be recommending you.
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