The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
I find it regrettable that, as the official after-sales service for Reber in France and the Benelux countries, you supply operating instructions that do not correspond to the product purchased. After two calls to the customer service department, I received a sheet that corresponded roughly to the machine, but in no way resembled the instructions issued by the manufacturer."
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Acheteur Vérifié
Rating: 5 out of 5
Very good site, you can find everything. Always fast delivery. Good quality. No complaints
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
Product conforms to my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
Very good site I recommend Customer service very responsive nothing to complain continue like this
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Acheteur Vérifié
Rating: 4 out of 5
delivery on time, goods as described, no need to contact customer service, overall good service
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Acheteur Vérifié
Rating: 5 out of 5
A few comments taken into consideration. Very good relationship and excellent purchase. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery and goods in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
Thank you for your responsiveness H. Savoyen
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Acheteur Vérifié
Rating: 5 out of 5
An extensive catalog, attractive prices, fast and efficient order preparation and shipping, a model of its kind, well done Top Press.
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Acheteur Vérifié
Rating: 5 out of 5
relatively long time between order and delivery ..... 2 months
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied I will talk about it around me thank you soon for other orders Cordially
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Acheteur Vérifié
Rating: 5 out of 5
Serious company, well-stocked catalog, you can find everything, very good
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Acheteur Vérifié
Rating: 5 out of 5
Good product. Fast and reliable delivery.
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Acheteur Vérifié
Rating: 5 out of 5
very satisfied . Order received quickly, conforms to my request.
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Acheteur Vérifié
Rating: 5 out of 5
very good value for money
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Acheteur Vérifié
Rating: 5 out of 5
fine
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Acheteur Vérifié
Rating: 1 out of 5
The problem is that the product (jar) arrived broken. It has been returned to you. I think that you must not let go of the customer, who is dependent on the product being returned. You need to keep tracking the product so that the customer doesn't have to wait for your service provider's goodwill. In this way, the return will be made as quickly as possible so that you can satisfy your customer's purchase. I think
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Response from tompress.com
Hello, You did the right thing by refusing the merchandise broken in transit. The return is expected in our warehouses and we will take the necessary action as soon as we receive it. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
high quality products and very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
There was a small error on the dispatched order but the customer service is so efficient that it makes up for it. Very satisfied with the service and the products.
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Acheteur Vérifié
Rating: 5 out of 5
I appreciated the speed of delivery. Ordered on Monday and delivered on Tuesday.
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Acheteur Vérifié
Rating: 5 out of 5
Order prepared and delivered very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
Fast, trouble-free notification of delivery
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Acheteur Vérifié
Rating: 5 out of 5
Delivery took a long time because the Belgian post office was on strike.
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Acheteur Vérifié
Rating: 4 out of 5
Evaluation impossible , the shipment has not yet reached us . Strike at the post office in Belgium .
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Acheteur Vérifié
Rating: 5 out of 5
Perfect to have added the relay points in delivery...it really avoids being stuck or running after an unknown deliveryman...
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Acheteur Vérifié
Rating: 5 out of 5
Impeccable
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Acheteur Vérifié
Rating: 4 out of 5
I haven't received my parcel yet
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Verifizierter Käufer
Rating: 5 out of 5
Super glasses
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Acheteur Vérifié
Rating: 1 out of 5
Items still not received following Bpost strike in Belgium
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Response from tompress.com
Hello, It's Tom Press that you give such bad marks, but we did provide the expected service. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
Good product but too expensive the same thing with more quantity I found cheaper
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Acheteur Vérifié
Rating: 5 out of 5
very good service
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Acheteur Vérifié
Rating: 5 out of 5
first order with this seller i'm very satisfied received in 24h when i was told 48H
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Acheteur Vérifié
Rating: 5 out of 5
Twice I've placed an order, and everything has gone very well. Very serious establishment.
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Acheteur Vérifié
Rating: 5 out of 5
Item received very quickly. I recommend the site
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
very satisfied with the creamer i tested it and very happy packaging very good product i recommend
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Acheteur Vérifié
Rating: 5 out of 5
Top
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Acheteur Vérifié
Rating: 5 out of 5
product super well packaged as shown in photo
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