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A
Rating: 5 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 575 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
I received my order, but the product doesn't correspond exactly to my expectations, which I thought would be an adjustable rolling mill? the description on the site wasn't clear enough, so I don't know if I'll use it? it's true that the price is low, but if I could change it for a more sophisticated model, that would be great.
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Response from tompress.com
Hello, Please contact our customer service department on 05 63 71 44 99 or [email protected], and we'll be happy to arrange an exchange. I think what you want is a pasta machine, it will allow you to laminate and make pasta with various accessories. Best regards.
A
Rating: 5 out of 5
efficient
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A
Rating: 5 out of 5
compliant product fast delivery
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A
Rating: 5 out of 5
Very professional
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
Item as described good value fast delivery
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A
Rating: 5 out of 5
all is going very well nothing to say for my first experience
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A
Rating: 5 out of 5
super j'épluche..votre catalog cordialement MERCI
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Very happy, very good site extremely well stocked Continue like this in customer service
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A
Rating: 1 out of 5
No, gentlemen, I'm not happy at all. I haven't had a chance to test it yet, as I'm still waiting for a reply from your after-sales service for file 20341. So I've misplaced my trust in your company. And if I may say so, the damage caused on delivery is due to a double failure in YOUR packaging of the items, so a big effort is required.
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Response from tompress.com
Hello, I apologize for the inconvenience. I see that your file is being closed following the call to our after-sales service yesterday and that we were able to offer you a solution adapted to the situation. Best regards.
A
Rating: 5 out of 5
I haven't used this thermometer yet so I can't evaluate it. And I haven't had any contact with customer service.
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A
Rating: 5 out of 5
Perfect material, service and delivery, as usual.
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A
Rating: 5 out of 5
Fast and precise. Quality at the rendezvous.
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A
Rating: 5 out of 5
Very satisfied with the products, good packaging, fast delivery, only comment concerning my price, which is sometimes too high.
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A
Rating: 5 out of 5
R.A.S
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A
Rating: 5 out of 5
Fast very happy I could not find any more filter in the stores I will order again very soon Thank you
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A
Rating: 5 out of 5
Customer service was friendly, attentive and efficient. Everything impec
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A
Rating: 5 out of 5
Thank you for the speed and value for money.
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A
Rating: 5 out of 5
Good quote perfect order
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A
Rating: 4 out of 5
Compliant
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A
Rating: 5 out of 5
All very well
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A
Rating: 5 out of 5
Top the plate is exactly what I was looking for for my new kitchen It will be used to cut bread, meat, prepare bread doughs or anything else
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A
Rating: 5 out of 5
very good good product price within the norm
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A
Rating: 5 out of 5
a faster turnaround would be desirable
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A
Rating: 5 out of 5
Customer-focused, responsive and commercial.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
very very good
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Nickel
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V
Rating: 4 out of 5
Everything top fast delivery, goods not damaged
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A
Rating: 5 out of 5
A charming person on the phone for information and very fast delivery. I am very satisfied with this company.
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A
Rating: 5 out of 5
fast, perfect packaging very good follow-up nothing to say perfect perfect.
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A
Rating: 4 out of 5
The product conforms to my expectations. Delivery was made within 48 hours as expected.
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A
Rating: 5 out of 5
the equipment ordered suits me perfectly good quality good condition fast delivery very good
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A
Rating: 5 out of 5
RAS. The site is great, as are the products. Delivery is fast and the product was very well packaged, so well protected. I recommend TomPress
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A
Rating: 5 out of 5
small order, no worries about merchandise
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A
Rating: 5 out of 5
Very well done catalog and easy to access website. Very competent staff. I had a very nice and friendly lady on the phone. Delivery service very well organized. Quality products. Fast, efficient, respectful of the customer. Keep it that way.
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