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A
Rating: 5 out of 5
I'm not a big customer, but when I order from Tom Press it's because I'm sure of the quality.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 570 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very happy . Very strong boxes
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A
Rating: 5 out of 5
French site, that's already a good point. I'm particularly interested in kitchen equipment. The quality of the equipment offered is serious (I went to see the depot during a walk). Orders arrive on time and delivery follow-up is impeccable. Despite numerous orders, I've never had to make a return. The prices are consistent with the quality. I recommend them.
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A
Rating: 4 out of 5
The packaging was very damaged on arrival. Fortunately, the barrels seemed unaffected.
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A
Rating: 5 out of 5
fast delivery
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A
Rating: 1 out of 5
It's difficult to give an opinion on an order that still hasn't been delivered. In any case, I'm disappointed.
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Response from tompress.com
Hello, the French fry cutter is being restocked and will be shipped shortly. Best regards.
A
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
perfect
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A
Rating: 4 out of 5
as described. A little fragile, but at this price, you don't have to ask for the moon either.
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A
Rating: 5 out of 5
the delivered product corresponds well to my expectations
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A
Rating: 5 out of 5
Excellent telephone service Products delivered on time and in perfect condition Many thanks
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A
Rating: 5 out of 5
Very good product
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V
Rating: 1 out of 5
Long delivery times, poor quality at completely overpriced prices. Very limited and lengthy exchange options.
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A
Rating: 5 out of 5
Very good, as usual The sales department called me for a delay on an item, reactive
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A
Rating: 5 out of 5
impeccable
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A
Rating: 5 out of 5
A small problem with the cardboard packaging, which was torn but had no effect on the products ordered.
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A
Rating: 5 out of 5
Item meets my expectations.
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A
Rating: 4 out of 5
Thank you
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A
Rating: 4 out of 5
in use
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A
Rating: 5 out of 5
very very very good, fast DOM delivery, perfect packaging
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A
Rating: 5 out of 5
no contact with customer service
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A
Rating: 4 out of 5
Conforms in every respect Satisfied for the first time
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Fast delivery, I bought this machine mainly to remove the 2nd skin from chestnuts.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Fast delivery, product lives up to expectations, nickel.
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A
Rating: 5 out of 5
excellent service
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A
Rating: 5 out of 5
The deliveries are very fast, the people on the phone (if you need them) are charming, the goods are, on the face of it, of good quality (I find them just a little bit expensive compared to other sites, but with the speed of delivery ...). In fact, I think it's a really good site.
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A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 5 out of 5
Merci bcp
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A
Rating: 4 out of 5
nothing to say... Excellent.
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C
Rating: 4 out of 5
excellent assistance
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A
Rating: 5 out of 5
Discovery and first order, very good from start to finish.
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A
Rating: 5 out of 5
Very professional
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A
Rating: 5 out of 5
Very good product, just as I expected.
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A
Rating: 5 out of 5
Delivery on time, item as described, what else?
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A
Rating: 5 out of 5
Ras . Quick delivery . Perfect parcel
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A
Rating: 4 out of 5
we find it unacceptable that the parcel was placed in the letterbox without ringing the intercom to notify us of the parcel's delivery Thank you.
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A
Rating: 5 out of 5
Very good, nothing to complain about.
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A
Rating: 5 out of 5
I'm not a very big customer but I order when I need certain products and so far I've never had a disappointment when I receive a parcel there's always a catalog that I give to friends and recommend.
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